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“Elegant” 5 of 5 stars
Review of Old Mill Toronto

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Old Mill Toronto
4.0 of 5 Hotel   |   21 Old Mill Rd, Toronto, Ontario M8X 1G5, Canada (Formerly Old Mill Inn & Spa)   |  
Hotel website
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Hotel amenities
Offers & Announcements
Free Breakfast
Ranked #7 of 141 Hotels in Toronto
GreenLeadersPlatinum level
Canada
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“Elegant”
5 of 5 stars Reviewed April 28, 2013 via mobile

Elegant and quaint . A rare find in such a busy city. Park like setting!!food is excellent. Unique rooms with comfortable beds and a bathroom that is far above that what you would find in most hotels. Staff friendly and warm.You will have to pay more for this type of quality accommodation but it has the full package. Well maintained elegance!!

  • Stayed April 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OldMillToronto, Manager at Old Mill Toronto, responded to this review, April 29, 2013
Dear Janet49Canada,

Thank you for taking the time to write in your comments regarding your most recent stay at Old Mill Toronto. We are delighted to hear that you enjoyed your stay with us and that you enjoyed our unique park like setting in the midst of a bustling city.

We hope that you will come back and visit us again for another relaxing getaway.

Sincerely,

Vas Kolovos
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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620 reviews from our community

Traveler rating
    445
    130
    22
    13
    10
See reviews for
52
371
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (140)
Date | Rating
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English first
Burlington, Canada
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed April 28, 2013

We stayed in a King Suite with a balcony. The suite was so elegant. The king size bed was very comfortable. The wall of windows in the living room area overlooked the courtyard, which was very nice. There was a fireplace also, which added a nice touch. Would definitely stay here again.

Room Tip: We stayed in suite 404 which was the only room we saw with a balcony. Lovely.
See more room tips
  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OldMillToronto, Manager at Old Mill Toronto, responded to this review, April 29, 2013
Dear typinggirljb,

Thank you for sharing your experience with future Trip Advisor travelers regarding your stay with us. Our spacious suites are one the of many wonderful features of Old Mill Toronto. the room you stayed in and the suite across the hall both have balconies which add to the uniqueness of our hotel.

We look forward to welcoming you back again in the future.

Sincerely,

Vas Kolovos
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fonthill, Canada
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed April 27, 2013

Average room, very average service for the price you pay. Room was dated. No one greets you to help you with your luggage. The staff does the bare minimum. I tried to cancel a spa service with 22 hour notice, but was told I couldn't as the rule is 24 hour cancellation notice. Ha! Laughable. I had recently stayed at the Ritz, so perhaps I was expecting too much.

  • Stayed March 2013, traveled solo
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OldMillToronto, Manager at Old Mill Toronto, responded to this review, April 29, 2013
Dear mm_ontario,

Thank you for taking the time to write in your comments regarding your most recent stay with us. We take all of our guest feedback very seriously and I am sorry to hear that we did not meet your expectations. With regards to luggage service we do offer this service and when our concierge is otherwise engaged our staff are most happy to oblige upon request.

I have shared your comments regarding your spa appointment with our Spa Director. Kindly contact me directly so that we may further look into the matter for you and make it right.

I look forward to hearing from you.

Sincerely,

Vas Kolovos
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sudbury, Canada
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 22, 2013

Wow, this place is great! They upgraded our room to a suite due to the trouble we had being delayed in Chicago (we arrived one day later than our original reservation date) and there was a rose on the tub, chocolates on the bed and a card wishing us a happy 1st anniversary (we spent our wedding night here last year)!!! The staff are so courteous and friendly.

The only thing I find underwhelming is the breakfast that is included in our stay. It is a lovely continental breakfast but there is nothing warm offered (eggs, bacon, etc). Also, 10:30am seems a little early on the weekend to be removing the "help yourself" breakfast. Fortunately, the wait staff waited an extra half hour on our recent stay, which I'm sure the other 3 couples that arrived at 10:30am appreciated also!

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OldMillToronto, Manager at Old Mill Toronto, responded to this review, April 29, 2013
Dear hunterstanswife,

Congratulations on your wedding anniversary and thank you for choosing to stay with us! Our staff make every effort to ensure our guests feel welcome and we take extra steps when we know that our guests are coming in for special occasions.

With regards to our premium continental breakfast, we offer a great selection of items that are not traditionally found in a standard continental breakfast such as smoked salmon, cold cuts, cheese and various other upgraded items. We do have a hot menu items from our a la carte menu that may be ordered additionally.

We hope that you will continue to visit us for more of life’s milestone as we look forward to welcoming you back in the future.

Sincerely,

Vas Kolovos
Hotel Manager
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Ottawa, Canada
1 review
4 of 5 stars Reviewed April 21, 2013

I stayed at the Old Mill for two nights for training and it was very nice and relaxing and the food was very good loved the jets in the bath it was like a small spa in the room I recommend the hotel for unwinding and relaxing.

  • Stayed April 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OldMillToronto, Manager at Old Mill Toronto, responded to this review, April 29, 2013
Dear Faten A,

Thank you for sharing your most recent business trip with future travelers on Trip Advisor. Currently listed as the #8 Business Hotel in Toronto, we are proud to service our business and corporate guests with a relaxing and professional environment with all the business features and services that are needed in today's marketplace.

Many of our business guests return for a leisure stay to have the opportunity to enjoy the many additional services we offer.

We hope that you will come back to stay with us in the near future.

Sincerely,

Vas Kolovos
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wingham, Canada
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 19, 2013

The room was excellent, very comfortable and 1st class. The room had a nice sitting room, a very spacious bedroom and a comfortable bathroom with a great tub. It worked out perfectly, as one person could sleep in while the other person could watch TV or read in the other room without disturbing the sleeper.

  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OldMillToronto, Manager at Old Mill Toronto, responded to this review, April 29, 2013
Dear Charm I ,

Thank you for sharing your most recent stay at The Old Mill Toronto. We are happy to hear that your enjoyed the suite you stayed in and were able to find peace and quiet in our little oasis.
Our staff are delighted to read such lovely comments as we strive for service excellence in all we do.

We look forward to welcoming you back in the future.

Sincerely,

Vas Kolovos
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Alliston, Canada
Senior Contributor
33 reviews 33 reviews
3 hotel reviews
Reviews in 16 cities Reviews in 16 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed April 18, 2013

This is a review of the Buffet Lunch: The buffet is $27.00 but worth every bit of that if you come to enjoy a great time with family and friends. Friendly staff and attentive to your needs. Michelle and Mansour were friendly and helpful.

  • Stayed April 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OldMillToronto, Manager at Old Mill Toronto, responded to this review, April 29, 2013
Dear Clarkwaynewinter,

Thank you for your review of our Buffet Lunch in our Dining Room. Serving the Toronto area for almost 100 years, our Dining Room offers one of the best buffet's in the city. your comments regarding the staff and service have been shared with our team and we are most delighted to have such positive feedback.

May we have the opportunity to host you again and again.

Sincerely,

Vas Kolovos
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Old Mill Toronto

Address: 21 Old Mill Rd, Toronto, Ontario M8X 1G5, Canada (Formerly Old Mill Inn & Spa)
Phone Number:
Location: Canada > Ontario > Toronto
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#1 Green Hotel in Toronto
#4 Romantic Hotel in Toronto
#6 Spa Hotel in Toronto
#7 Luxury Hotel in Toronto
#8 Business Hotel in Toronto
#10 Family Hotel in Toronto
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Old Mill Toronto 4*
Number of rooms: 57
Official Description (provided by the hotel):
Escape the ordinary! The Old Mill Toronto is the perfect location to relax, refresh and reconnect in a resort setting between Downtown Toronto, Billy Bishop City Airport and Pearson International Airport. Enjoy a romantic getaway, plan a business event or indulge in our award winning Spa. We look forward to welcoming you at The Old Mill Toronto where versatility, ambiance and setting make us exceptionally memorable. ... more   less 
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Also Known As:
Old Mill Hotel Toronto
Old Mill Inn And Spa

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