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“Romantic getaway without going away” 5 of 5 stars
Review of Old Mill Toronto

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Old Mill Toronto
4.0 of 5 Hotel   |   21 Old Mill Rd, Toronto, Ontario M8X 1G5, Canada (Formerly Old Mill Inn & Spa)   |  
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Hotel amenities
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Free Breakfast
Ranked #5 of 141 hotels in Toronto
GreenLeadersPlatinum level
Toronto, Canada
Contributor
19 reviews 19 reviews
13 hotel reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
“Romantic getaway without going away”
5 of 5 stars Reviewed February 9, 2013

We decided to spend the night at the Old Mill after booking the Robbie Burns supper celebration. What a great decision. This is a beautiful and romantic hotel. We stayed in a king sitting room, which was immaculate, spacious and inviting. The room had a beautiful view overlooking the humber river. I can only imagine it would be even more spectacular in the summer or fall when the trees are in full leaf. The in-room gas fireplace and two person jacuzzi were perfect for a winter's night. The king size bed was extremely comfortable. Even though our room was across from the elevators, it was incredibly quiet. Absolutely no complaints about this hotel. Perfect for a romantic getaway in the city, and we'll definitely be back.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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551 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (118)
Date | Rating
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  • Swedish first
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English first
London, Canada
1 review
5 of 5 stars Reviewed January 30, 2013

Our one night stay at the Inn was a gift from our children. We loved the high ceilings and were excited to find a separate sitting room with fireplace and TV and a large bathroom with double sinks. We normally don't sleep well our first night away but the king-size bed was extremely comfortable and we both slept like babies! Staff were extremely helpful and friendly. We went out to eat so didn't try the dining room. Otherwise we'd highly recommend to anyonewho just wants to get away for a night or two.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Senior Contributor
43 reviews 43 reviews
14 hotel reviews
Reviews in 21 cities Reviews in 21 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed January 26, 2013

a little pricey for a night. But if you want to get away somewhere not too far for a relaxing weekend this is the place. Clean beautiful rooms, clean and spacious. Fireplace. Bubble bath. Delicious fresh, healthy breakfast and SPA!!

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Ontario
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed January 26, 2013

This was a lovely overnight escape. The service was good overall. I love the Old Mill and have enjoyed the spa many times with my friends over the years. We stayed in a king suite that had a jacuzzi and a fireplace; amazing for a winter night. Decor is 'classic' and not our modern style but well maintained and you can definitely appreciate it in this setting. Details such as bath salts, robes, a comfortable bed and a double sink made this a great hotel experience.

A couple things; the snacks are underwhelming and should be improved. For a self-described luxury hotel and at this price point, mini Oreos and Pringles are not acceptable. Also, the dinng room logistics need to be improved. The reservations and seating system for the holiday season is shocking and unorganized. The food was good but nothing memorable.

I would recommend staying here and we would stay again, just not eat dinner in the dining room.

  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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AJAX
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 24, 2013

We stayed at the Inn for the first time after attending a wedding at this venue. A group of us stayed and had breakfast together the next morning. We overlooked a courtyard, but I'm sure must be beautiful in the warm weather when all the flowers are out. The room was lovely and the staff very helpful. Highly recommend it for a romantic get-away.

Room Tip: Get a package if you can
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  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Whitby
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed January 9, 2013

My husband and I decided to have a romantic getaway not too far from home. We stayed one night on a coupon deal (December 29, 2012) and really enjoyed it. It was our first time visiting the inn and the staff were really friendly and professional and made us welcome as soon as we approached the reception desk.
The Inn is Tudor-style and furnishings are quite ornate. So if you like modern decor, this isn't the place for you! The inn is quite a distance from downtown near a residential area in a very nice part of Toronto. It is truly "Sleepy Hollow" so if you want noise and action, find a different hotel.
Because of the coupon, we were given a (chilled) bottle of wine and a small box of chocolates. Both were in our room with romantic music playing on the stereo when we first arrived. A terrific first impression! The jr king suite had a gas fireplace and was really lovely. The separate bath had rose petals strewn all around it when we first arrived -- another lovely touch to truly set the scene for us.
We had a drink in the hotel bar. Unfortunately there was no live piano music that night but I'm sure it's a fun environment when there is! The menu is a little pricey for typical bar fare so opted to eat in the main dining room because the prices weren't that much higher. The grilled calamari was excellent. We asked for one portion to share and the waiter was kind enough to bring it already sorted onto two different plates, which was much appreciated. Overall, the service was excellent. However, prices are quite high. If you haven't had the complimentary wine (!), I would suggest driving elsewhere to dine to save some money. The hotel's parking lot is located outside, uncovered and across the street from the hotel (but we had zero safety worries).
A DJ was on hand to play some canned music from the 60s-present in the huge two-storey. It was a fun atmosphere with people of all ages dancing to tunes old and new. The restaurant has a fairly large dance floor and we could understand why the hotel is a favorite for weddings.
The coupon included a continental breakfast in a room set aside from the main dining room called the Terrace Room (it's located near the courtyard and must be lovely in the warmer weather -- apparently the gardens are quite nice). We asked for a window seat to enjoy the snow-covered courtyard. The breakfast was better than we had expected with assorted pastries and fresh fruit, as well as cup of yogurt and a variety of cheese. They also had salmon. There was also a breakfast menu with typical breakfast menu items but again, items were too pricey. Regardless, we were full with what was offered so no complaints.
I would definitely recommend the inn for anyone who wants a quiet getaway away from Toronto's busy downtown nightlife.

Room Tip: Ask for a jr king suite if possible. There are larger suites with living rooms attached but the jr s...
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  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed January 3, 2013

The Old Mill is billed as among the finest hotels in Toronto. It's really more of a banquet hall. The food is expensive and the quality is not commensurate with the price. In or case we arrived on Dec 29. at 4 for 'guaranteed check in'. Well, the room was almost ready. We were asked if we wanted turn down service and we said yes. The room was not touched that evening or at all the next day at which point I asked if it was necessary to request housekeeping. Apparently they just plain forgot about us. There was not one day when housekeeping service went as promised. Further, while some of the staff is excellent, many are very young and some are simply not as gentile as they should be. Finally the sent of apple cinnamon is pumped into the hallway morning, noon and night. If this appeals to you, you have the right place.

  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OldMillToronto, Manager at Old Mill Toronto, responded to this review, March 2, 2013
Dear momof3salas,

Thank you for taking the time to share your review of your stay with us. We take all of our guest feedback very seriously and I am sorry that we did not meet your expectations. With regards to your room not being serviced as expected, we have a very strict policy of not entering a guest bedroom when the "Do not Disturb" sign is hung outside. For future reference if you would like your room to be cleaned at a particular time please ensure that this sign is not hung on the exterior door knob.

I will personally address the Front Desk staff to ensure that our service levels do not waiver no matter their perceived age. We aim to extend warm and courteous service to all of our guests at all times.

We hope that you will chose to stay with us again in the future.

Sincerely,

Vas Kolovos
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Old Mill Toronto

Address: 21 Old Mill Rd, Toronto, Ontario M8X 1G5, Canada (Formerly Old Mill Inn & Spa)
Phone Number:
Location: Canada > Ontario > Toronto
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#1 Green Hotel in Toronto
#3 Romantic Hotel in Toronto
#4 Spa Hotel in Toronto
#5 Luxury Hotel in Toronto
#12 Business Hotel in Toronto
#13 Family Hotel in Toronto
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Old Mill Toronto 4*
Official Description (provided by the hotel):
Escape the ordinary! The Old Mill Toronto is the perfect location to relax, refresh and reconnect in a resort setting between Downtown Toronto, Billy Bishop City Airport and Pearson International Airport. Enjoy a romantic getaway, plan a business event or indulge in our award winning Spa. We look forward to welcoming you at The Old Mill Toronto where versatility, ambiance and setting make us exceptionally memorable. ... more   less 
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Also Known As:
Old Mill Inn And Spa
Old Mill Hotel Toronto

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