We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Why should a meal take this long????” 2 of 5 stars
Review of Graffiti's Italian Eatery & Saloon

Graffiti's Italian Eatery & Saloon
262 Carlingview Drive | Quality Suites Toronto Airport, Toronto, Ontario M9W 5G1, Canada
(416) 213-1300
Website
Improve this listing
Ranked #1,611 of 6,800 Restaurants in Toronto
Cuisines: Italian
Dining options: Reservations
Restaurant details
Dining options: Reservations
Thunder Bay, Canada
Top Contributor
163 reviews 163 reviews
81 restaurant reviews
Reviews in 56 cities Reviews in 56 cities
69 helpful votes 69 helpful votes
“Why should a meal take this long????”
2 of 5 stars Reviewed December 5, 2012

Very, very disappointed in a restaurant that we have enjoyed a great deal in the past. Things have changed. One waitress for an area of approx 40 tables is wrong. Drinks that are long gone before the meals start to show up is wrong. The fact that two of us had our dinners and were, literally, half way through before our friend got hers.....WRONG! Yes, it was busy but the hotel should have had more staff on than just one for all that area. We had themanager come over, explained our disappointment that we had come here for a dinner TOGETHER but it didn't happen. There was NO APOLOGY! He simply sad "I'll take care of it, I'll do something for you" and left. We were told it would be 20% off. On a $100 bill for dinner, it was $9 off. Do the math. Unacceptable. We will not be back.

  • Visited December 2012
    • 3 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 2 of 5 stars Service
    • 4 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

53 reviews from our community

Visitor rating
    13
    16
    15
    3
    6
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Dutch first
  • English first
  • Any
English first
Prince Edward Island
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
“Excellent Meals”
5 of 5 stars Reviewed October 18, 2012

Great food and atmosphere. I was travelling on business and it was very convenient not to have to leave the hotel in the evening for dinner.

Visited October 2012
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Winnipeg, Canada
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Good food and beer!!”
3 of 5 stars Reviewed October 14, 2012

Liked the food however the service could use improvement...
waited a long time to get our order and the place wasn't that busy.

Visited October 2012
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Moncton, Canada
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Great food and atmosphere”
5 of 5 stars Reviewed October 6, 2012 via mobile

I really enjoyed the food and atmosphere that this restaurant offered. All the staff I dealt with were helpful, prompt and friendly.


    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Langley City, Canada
Contributor
14 reviews 14 reviews
11 restaurant reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
“Good place for all occasions”
4 of 5 stars Reviewed September 7, 2012

The food was great, service was good, staff was attentive to my needs. Pizza was great and other dishes where tasty.

Visited November 2011
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers who viewed Graffiti's Italian Eatery & Saloon also viewed

 

Been to Graffiti's Italian Eatery & Saloon? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

If you own or manage Graffiti's Italian Eatery & Saloon, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.