We spent three days in the hotel attending a small meeting. During that time we got a good idea of the hotel quality.
We were struck by overall design of the room and the bath. Someone has thought out everything for the guest comfort. In fact, if one is considering a bath remodel for his own home, the bath could serve as an excellent example.
The accommodations are generous, very well proportioned, and the amenities are excellent. The furniture is very high quality. Even the sound system is Bose, rather than some tinny sounding little alarm usually found in other places.
The lobby is gracious without being overwhelming. The hallways are quite elegant and well lit. The soundproofing is very good.
Near the meeting room, the restrooms are truly high quality. Even the provided toweling is cloth-like quality.
The Toca restaurant was just as high quality as the rest of the hotel, and the menu reasonably priced. It you want something special the wait staff will do their best to accommodate you. Before we were even seated, the gentleman at the service desk brought us hot wet towels to wipe our hands.
The hotel staff is wonderful. One doesn't know whether this is the result of great HR or the management, but there is an abundance of personnel and each person couldn't be more gracious and accommodating. The personnel act pleased to serve their guests, without being either obsequious or snobbish.
As you approach the front door, several people greet you, appearing genuinely friendly, making an attempt to welcome you. There is ice water with lemon in the lobby.
The swimming pool kept beautifully clean. The depth is enough to swim laps, but shallow enough for children. There is no diving bay.
Now for the down side. The parking charge was 68 dollars a day, and we debated turning the rental car in for the three days while we were there. Instead, we chose to park across the street where there is underground parking for much less than half the price.
The other down side was that there is a charge for internet in the room. For the five minutes it takes for email, we opted to use the complimentary WiFi in the lobby and saw many others doing the same. This is not an inexpensive hotel, and internet connections should be complimentary in the rooms.
The bottom line is that this is truly a five star hotel, well managed and beautifully appointed. It is worth paying more to stay here. It is a wonderful hotel for small meetings, weddings and parties.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.