We spent three nights nights at the RItz. My opinion is that this hotel is an excellent value on a global peer basis. If you are budget minded, or concerned about nickles and dimes, do not stay here. If you are value and service oriented this is a incredible deal.
My wife was not feeling so great during our stay. The hotel and Toca restaurant staff went above and beyond to ensure her comfort. As a result of not being able to finish her meal at dinner the restaurant staff prepared a fresh meal (not re-heated boxed leftovers) and delivered it to the room later that evening (who does that?). The next evening upon receiving room service they delivered chamomile tea and honey to her, unsolicited. These are only two examples of the fantastic service this group of hospitality processionals strive to deliver. This is a hotel that pays close attention to each guests need both verbalized and non-verbalized. ABSOLUTELY OUTSTANDING!
Not only do they check all the boxes for a high standard of quality and service they strive to set a higher bar. Without question this is one of, if not the finest, hotels in North America.
- Official Description (provided by the hotel):
- Toronto’s most centrally located AAA Five Diamond award winning hotel, The Ritz-Carlton, Toronto welcomes guests to the heart of Canada’s most culturally diverse city. Just steps from the city’s financial district and cultural attractions, the luxury hotel offers views of the CN Tower, Lake Ontario and downtown Toronto. Featuring Canada’s only cheese cave at TOCA Restaurant, an outdoor terrace at DEQ, and the #1 Hotel Spa in the world, The Ritz-Carlton, Toronto offers an oasis in the heart of the city. ... more less
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- Also Known As:
- Ritz-Carlton Toronto Hotel Toronto