Overall amazing stay at the hotel. My husband and I stayed at the hotel to celebrate our wedding. When we got to our room, we received an unexpectedly generous surprise: sparkling wine in ice, rich chocolate cake, congratulations balloons and a love poem!! We felt very special!!
The room was very clean, the bedsheets were soft and cozy. There were plenty of towels and pillows. There was no dust, not a single stain or bug (which we have found at other luxury hotels, hidden in a corner or behind furniture). The bathroom was spacious and white. We did not get a room with Club level access, but we still absolutely loved our stay. The pool water was at perfect temperature and everything was very clean. I did not take advantage of the spa since we did not stay long enough, but it seemed very nice.
Every single member of staff provided excellent service to us. There was an accident when our in-room dining was brought in. The drinks spilled on the floor and shoes. Immediately, the mess was cleaned up, the shoes were taken to dry and our meal was free. This proved to us just how exceptional the Ritz-Carlton really is. Every person working at the hotel was genuinely friendly and extremely hard-working. We were very impressed!! The food was also delicious!
Truly, I did not want to leave the hotel! For future trips, I only want to stay at the Ritz-Carlton. Once you have the pleasure of the Ritz-Carlton experience, I think any other hotel becomes only tolerable. Really, outstanding!!
- Official Description (provided by the hotel):
- Toronto’s most centrally located AAA Five Diamond award winning hotel, The Ritz-Carlton, Toronto welcomes guests to the heart of Canada’s most culturally diverse city. Just steps from the city’s financial district and cultural attractions, the luxury hotel offers views of the CN Tower, Lake Ontario and downtown Toronto. Featuring Canada’s only cheese cave at TOCA Restaurant, an outdoor terrace at DEQ, and the #1 Hotel Spa in the world, The Ritz-Carlton, Toronto offers an oasis in the heart of the city. ... more less
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- Also Known As:
- Ritz-Carlton Toronto Hotel Toronto