This stay ruined all the hotels for the rest of my Canada week! I picked this hotel based on Tripadvisor reviews. The other hotels above this were further north and I wanted to stay by the train station where I could possibly leave my luggage for easy pickup to Billy Bishop airport. After I found a promotion on tripadvisor for a room upgrade I went with this reservation. The prices of the other hotels (i looked at shangri la, etc) were comparable but the reviews were much better. I contacted Ahora (their concierge) who was very helpful with confirming the promotion and reservation. we ended up getting an upgrade that included a corner room with a round bed. First, the hotel is lovely inside. Breakfast is included along with free wifi. (I remember the free wifi but totally was surprised by the breakfast. I don't usually require hotels with breakfast so I most likely didn't care when i booked the room). Also late check out at 2pm and $25 credit at their PLAY lounge. We walked into our room and snacks greeted us which were very yummy. After exploring the room (large bathroom with seperated toilet, shower and bath), we went downstairs where Susan the concierge was helpful with giving us a walking route for things to see. We were only there for about 24 hours so we followed a lot of her recs for a nice stroll through downtown Toronto and the lakefront. We returned from dinner and the walk and found we also got a turndown service where they filled the water carafe and placed it at the bedside in case we wanted any water at night. Also they included chocolates. Oh newspaper delivery in the AM of your choice. The bed is super comfortable and the bathroom rainshower is awesome! towels were fluffy and they had slippers if you wanted them. I loved the decor of the room especially the room-number cups in the bathroom! Breakfast is the usual cereal and pastries but you also get fresh fruit and a variety of cheese and meats and oatmeal! Best part is that you can get an expresso or cappucino for your coffee choices and not just plain drip coffee. Nespresso machine in the room. It was NOT loud to me at all but it is right in the square with their hockey stadium and train station so i expect it can be loud. earplugs were included in the room during turndown if one needed it.
Overall this was a lovely hotel and would be a reason for me to visit and see the rest of Toronto and visit the falls next time. We needed to check out but had 2 hours to kill before going to the airport so we asked if we could use our credit in the lounge. They let us put in a drink order (and they give you free nut mix!) so we could use the credit and then did our check out! Super accomodating!!! Would definitely stay here again!
the TV didn't work but i didn't care much as we tried to watch it at midnight and just ended up falling asleep after.
- Official Description (provided by the hotel):
- Toronto's Second Le Germain HôtelGroupe Germain is reasserting itself in Toronto with Hôtel Le Germain Maple Leaf Square. Integrated into the complex for which it is named, this 167-room boutique-hotel is one element in a real estate development that combines condominiums, offices, retail shops and restaurants.Hotspot for Sports and EntertainmentLocated just steps from the Air Canada Centre, home to the Toronto Maple Leafs (hockey) and the Raptors (basketball), and venue for Toronto's hottest events and shows, the hotel is at the heart of it all.Quiet Oasis in a Buzzing NeighbourhoodAlthough the hotel is immersed in the city's vibrant core, it remains loyal to Groupe Germain's philosophy, which is founded on elegance combined with authenticity. Each Germain property strives to achieve the same goal: to offer a comfortable and inviting atmosphere where personalized, yet discreet service is of the utmost importance. ... more less
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