My husband and I, along with our families, stayed at Le Germain Maple Leaf Square during our
wedding weekend in May. We also hosted a farewell brunch at the hotel for
our wedding guests. From the check-in process to the amazing food,
everything was executed with perfection. The staff was extremely friendly
and helpful, and everyone was aware of our event, taking the time to
congratulate us and offer any assistance possible all weekend.
The front desk staff was exceptional. They were not only the most
professional and inviting hotel staff I've experienced, but they went above
and beyond to help us and our guests. When we took some professional photos
at the hotel, a staff member customized the lighting in the lobby to better
coordinate with our colors.
During our Sunday brunch, the toaster stopped working. Immediately, the
staff began toasting bread in the kitchen and individually serving guests. I
was so impressed with their quick action and amazing customer service!
The rooms were breathtaking. The beds were extremely comfortable and the
bathroom amenities were luxurious. My husband and I each received treats and
welcome notes from the wonderful Meeting and Events Sales Manager we worked
with, which was such a lovely and personal touch.
It was truly a perfect and effortless weekend thanks to the wonderful hotel,
especially the staff. We can't wait for our next stay at Le Germain Maple
- Official Description (provided by the hotel):
- Toronto's Second Le Germain HôtelGroupe Germain is reasserting itself in Toronto with Hôtel Le Germain Maple Leaf Square. Integrated into the complex for which it is named, this 167-room boutique-hotel is one element in a real estate development that combines condominiums, offices, retail shops and restaurants.Hotspot for Sports and EntertainmentLocated just steps from the Air Canada Centre, home to the Toronto Maple Leafs (hockey) and the Raptors (basketball), and venue for Toronto's hottest events and shows, the hotel is at the heart of it all.Quiet Oasis in a Buzzing NeighbourhoodAlthough the hotel is immersed in the city's vibrant core, it remains loyal to Groupe Germain's philosophy, which is founded on elegance combined with authenticity. Each Germain property strives to achieve the same goal: to offer a comfortable and inviting atmosphere where personalized, yet discreet service is of the utmost importance. ... more less
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