I recently stayed at the Le Germain Maple Leaf Square for one night in an Executive Suite. I had stayed at a Le Germain property before and had high expectations but this location's customer service blew me away. I had called the hotel twice before arriving, once to book the room and once to ask a questions. The level of friendliness and professionalism was amazing. The staff even followed up by email to provide me with additional information and give me an opportunity to ask any additional questions.
The hotel is incredibly clean, the executive suite was very spacious and modern, and the location couldn't be any better with easy access to the Air Canada Centre, a grocery/pharmacy and several restaurants.
One note, if you are looking for somewhere to dine go to E11even, rather than Aria.
Thank you Le Germain staff for your excellent customer service.
- Official Description (provided by the hotel):
- Toronto's Second Le Germain HôtelGroupe Germain is reasserting itself in Toronto with Hôtel Le Germain Maple Leaf Square. Integrated into the complex for which it is named, this 167-room boutique-hotel is one element in a real estate development that combines condominiums, offices, retail shops and restaurants.Hotspot for Sports and EntertainmentLocated just steps from the Air Canada Centre, home to the Toronto Maple Leafs (hockey) and the Raptors (basketball), and venue for Toronto's hottest events and shows, the hotel is at the heart of it all.Quiet Oasis in a Buzzing NeighbourhoodAlthough the hotel is immersed in the city's vibrant core, it remains loyal to Groupe Germain's philosophy, which is founded on elegance combined with authenticity. Each Germain property strives to achieve the same goal: to offer a comfortable and inviting atmosphere where personalized, yet discreet service is of the utmost importance. ... more less
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