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“Very good - although expensive” 4 of 5 stars
Review of Hotel Le Germain Maple Leaf Square

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Hotel Le Germain Maple Leaf Square
4.0 of 5 Hotel   |   75 Bremner Blvd, Toronto, Ontario M5J 0A1, Canada   |  
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25% off room rate
Ranked #4 of 141 Hotels in Toronto
NZ
Senior Contributor
33 reviews 33 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
24 helpful votes 24 helpful votes
“Very good - although expensive”
4 of 5 stars Reviewed July 23, 2012

I should start by saying we weren't paying for the hotel - it's a little out of our price range.

Lovely place - hip boutique hotel, wonderful rooms, great decor, friendly helpful staff. Loved the bathroom, the decor was brilliant, and loved the apples available everywhere to help yourself, the funky water coolers and the coffee and tea (great range of herbal flavours and the best peppermint tea ever) in the breakfast room.

Breakfast was pretty good - comfortable nice space and a good selection of mostly healthy food. The pastries would probably be better if you could heat them - otherwise everything works very well, brilliant selection of juices (I get so sick of apple and orange!) and cereals, plenty of toast, fruit (the melon / pineapple sort, and also whole pieces of fruit - oranges, bananas etc) - enjoyed my breakfasts.

Very comfortable room and bed - slept extremely well.

The lighting system is a bit quirky - very cool mood lighting but in our particular room, to use one of the bedside lights we had to switch all of the lights on - not the most efficient way to go. I think there was a problem with that particular switch.

The location is good if you're doing a conference or event at the Air Canada centre or the convention centre, as my husband was - literally just across the way. There's not a huge amount of innovative restaurants around this area - or at least not that we found. Lots of sports bars, that sort of thing. We went to the King St area a couple of times, to the distillery district, around and about. Not so much in the way of shopping in this area, but it's easy to get to. It's handy for the waterfront and we spent quite a bit of time exploring that area - check out the music gardens, the cute urban beaches, Petways and the general waterfront vibe - very nice. The supermarket in the mall literally out the back of the hotel was brilliant for takeout meals - we often bought salads and hot meals and took them to the waterfront to eat. Highly recommended - great variety and food fresh and good.

It was hard to find anything wrong with this hotel. I only had a couple of niggles. One was that one of our blinds wasn't working which meant having to climb on the desk each day and hand roll it up. It was like that when we got there. We asked about having it fixed and they came and looked but couldn't do anything with it as it needed a part (gear?) and they had been ordered. They said we could call to have someone put the blind up but obviously we didn't do that - who calls someone to put your blind up when you're getting ready in the morning? Not much they could do about this but perhaps having some spare blinds to replace would be a good idea as this is a common problem for these sorts of blinds.

The other minor niggle was having to pay extra because the room had been booked for one person so I could have my "free" breakfast. This was $125 for 5 nights including tax and was a bit annoying as we weren't expecting or budgeting for it and neither the website nor the email communication I had with the conceirge about whether it was included mentioned this. Bit disappointing - breakfast was good, but not $25 good. Also, they don't make it obvious what you pay extra for - such as having your breakfast delivered or the pods in the rooms - not that we did either, but I think hotels should be transparent about things.

Free wifi which worked well. Overall, a very good place.

  • Stayed July 2012, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (140)
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Toronto
Top Contributor
50 reviews 50 reviews
40 hotel reviews
Reviews in 28 cities Reviews in 28 cities
213 helpful votes 213 helpful votes
5 of 5 stars Reviewed July 23, 2012

Stayed for the weeked from July 20 – 22nd in a one bedroom suite on the 7th floor. We typically stay in a Toronto hotel this weekend to celebrate our wedding anniversary and we have only stayed at the Four Seasons in the past. The old Four Seasons is currently closed and the new one is not yet open so we decided to give Le Germain Maple Leaf Square a try given our excellent experience in Calgary and Montreal with this chain.
There is a reason this hotel is rated #1 on Trip Advisor for Toronto. It is a beautiful hotel and the staff is excellent. It is clean, well laid out and has great architectural and design elements all throughout.
The room itself was fabulous – amazing bed, a powder room and full bath with tub and separate shower (including a rain head and wall fixture), dual vanity and separate toilet. Great closet, 2 huge TV’s, an exposed concrete wall, nice art, comfortable sectional sofa and ottoman and a dining table for 6 people. Very comfortable and above all else spotlessly clean. The hallways at this hotel are also worth noting for the architectural details, the water jugs and apples available for the guests.
The breakfast was typical Le Germain, with the usual choices of boiled eggs, cheese, cold cuts, yogurt, granola, fruit and cereal. It is what we have come to expect from Le Germain and it is a very nice and healthy continental breakfast with enough choice for everyone. Should also mention the great selection of coffee, expresso and lattes from their fancy coffee machine as well as their selection of Dilmah teas from Ceylon which are top shelf.
We used Le Germain as a base to free wheel the city of Toronto for the weekend. We went to the Eaton Centre for some browsing, worked out, had some nice meals (more on this later) and took in a concert at the Sound Academy.
Overall we had some great meals but should mention that we had terrible service at Aria across the street from Le Germain. This place was very expensive and very nicely decorated but the food was passable and service simply terrible. This restaurant is not associated with Le Germian but if you are staying at the hotel you are much better off not going to Aria even though it is across the street and very convenient.
One area for improvement for the hotel is the in house car service which was not available for us on the weekend. It would have been convenient to use the car service to get to a restaurant or the concert but we were told it is not available outside of business hours. This is much different than in Montreal when the car is available all day. Not a big deal given plenty of cabs are available but it is a nice touch offered in Montreal.
Had a great time at the hotel (location is also fantastic) so we will have a tough choice next year when the Four Seasons opens its new hotel. Will not hesitate to stay here in the future and in fact will look forward to it.

  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Manchester, United Kingdom
Contributor
15 reviews 15 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 21, 2012

We'd always wanted to visit Nigara Falls, but thought that a week there may be a little too long. So, we decided to take in a few days in Toronto after our Niagara trip before flying back to the UK. After reading the reviews of Le Germain, and its location near the CN tower and the Rogers centre, we made it our choice, and were absolutely delighted with everything.
The room, indeed the entire hotel is imaculately pristine, and the team incredibly efficient from unloading our taxi on the way in, to loading another on our way out. I used the word team quite specifically, because the management of the guests every wish is seamless and consistent.
The CN tower is only a stroll away, and of course we did the whole tower experience.
One major find was the super food outlet called Longos, which is in the same block as Le Germain. First class food to eat in their self service restaurant, or to go if you like. With a Starbucks and Corks bar serving great locally made beer- fantastic! you select quality foods into containers or a plate, and whatever you chose was simply paid for by weight. The quality of food and service cannot be over stated. We will be visiting Toronto again, and it will be Le Germain again, we are certain Le Germain is unlikely to be matched by any other, and never bettered. Best hotel we ever stayed at, and we get around the world a lot!

Room Tip: Our room was at the front of the hotel, but despite the traffic outside, it was blissfully quiete, w...
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  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reading, United Kingdom
Senior Contributor
40 reviews 40 reviews
10 hotel reviews
Reviews in 21 cities Reviews in 21 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed July 20, 2012

Stayed one night only, which was a shame as this place is lovely.
The rooms are spacious and clean with great views. The bed was soooo comfortable.
The staff couldn't be more helpful, it was an absolute pleasure staying here.
As we were only there one night, we didn't get to see much of the surrounding area, but there were plenty of nice bars and restaurants around, we had a snack in the hotel bar after a night out and this was very tasty and well presented.
If I'm ever in Toronto again, I will definitely stay here.

  • Stayed June 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, Canada
Senior Contributor
34 reviews 34 reviews
23 hotel reviews
Reviews in 19 cities Reviews in 19 cities
105 helpful votes 105 helpful votes
4 of 5 stars Reviewed July 18, 2012 via mobile

Hotel and staff are excellent. It's a bit walk to the business centre, otherwise a great place to stay. Offset is you are close to lots of good places to eat on King street.

  • Stayed June 2012
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Johannesburg
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed July 18, 2012

Booked it based on the Tripadvisor rating for the end of a business trip/holiday with my wife and son, so wasn't sure what to expect. As it was not cheap, I was a bit twitchy, but from walking into reception to seeing our room for the first time it was just a pure delight. Loads of space, super modern, comfortable, very friendly and efficient staff - all made for a great stay.

And as far as location goes, also hard to beat. A short walk to the CN Tower, 10 minutes to the Harbour Front and also to the entertainment district, 20 minutes to the Eaton Centre and the Lawrence Market and just opposite Union station, but in a quiet part of town. The only thing is I'm not sure how quiet it would be during a big game at the Maple Leaf Stadium..?

One small suggestion for improvement - the breakfasts were very tasty and healthy, but were limited in variety. A daily 'special' (e.g. pancakes and that fantastic Canadian Maple syrup), or scrambled eggs to go on the bagels) would be much appreciated, specially at the price of the hotel.

Apart from that, perfect in every way. We'll be back!

  • Stayed July 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Liverpool
Senior Contributor
47 reviews 47 reviews
11 hotel reviews
Reviews in 18 cities Reviews in 18 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed July 18, 2012

This hotel made our Toronto stay a much better experience. A beautiful hotel and room design. Rooms are spacious and bright with an excellent window. The view was stunning.
Friendly and helpfull staff.
I would love to come back again.

Room Tip: With a Toronto tower view
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  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Le Germain Maple Leaf Square

Address: 75 Bremner Blvd, Toronto, Ontario M5J 0A1, Canada
Phone Number:
Location: Canada > Ontario > Toronto
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #4 of 141 Hotels in Toronto
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel Le Germain Maple Leaf Square 4*
Number of rooms: 167
Official Description (provided by the hotel):
Toronto's Second Le Germain HôtelGroupe Germain is reasserting itself in Toronto with Hôtel Le Germain Maple Leaf Square. Integrated into the complex for which it is named, this 167-room boutique-hotel is one element in a real estate development that combines condominiums, offices, retail shops and restaurants.Hotspot for Sports and EntertainmentLocated just steps from the Air Canada Centre, home to the Toronto Maple Leafs (hockey) and the Raptors (basketball), and venue for Toronto's hottest events and shows, the hotel is at the heart of it all.Quiet Oasis in a Buzzing NeighbourhoodAlthough the hotel is immersed in the city's vibrant core, it remains loyal to Groupe Germain's philosophy, which is founded on elegance combined with authenticity. Each Germain property strives to achieve the same goal: to offer a comfortable and inviting atmosphere where personalized, yet discreet service is of the utmost importance. ... more   less 
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