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“Helpful hint” 4 of 5 stars
Review of Travelodge Hotel Toronto Airport

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Travelodge Hotel Toronto Airport
2.5 of 5 Hotel   |   925 Dixon Road, Toronto, Ontario M9W 1J8, Canada   |  
Hotel amenities
Ranked #72 of 141 Hotels in Toronto
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631 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (60)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Polish first
  • Portuguese first
  • Spanish first
  • Any
English first
Toronto, Canada
Contributor
16 reviews 16 reviews
13 hotel reviews
Reviews in 6 cities Reviews in 6 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed February 4, 2013

We spent a night there before our week-long vacation in the Caribbean. Our arrival was on January 24th. This was an unfortunate day because their computers were down. However, it was remarkably no problem for the staff or us. We could not believe the smooth check-in process in spite of the technological problem. Everything was absolutely fantastic. With not much ado, we were checked in and a woman escorted us upstairs to our room since we couldn't yet receive a key due to the computer issues. We enjoyed talking with her as she was from Matanzas in Cuba, a city through which we have driven several times. It must be noted that the staff magnificently dealt professionally with the terrible problem. This is the mark of a well-trained front desk staff! We must particularly single out Raj and Pankaj for their kindness!

The room was large and fully stocked. We had no problems at all. The view of the flights in and out of Pearson was great.

We were picked up by a large bus for all of us to get to our departure terminals early the next morning. It was worrisome at first since there were so many people waiting at 3 a.m. but the hotel had arranged for all of us to be transferred on time. Kudos to Travelodge.

Our car was in perfect condition in the hotel's parking lot when we returned after our holiday.

We would not hesitate to return to the Travelodge Toronto Airport!

  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chad H, General Manager at Travelodge Hotel Toronto Airport, responded to this review, February 20, 2013
We appreciate you taking the time to complete a survey regarding your recent stay with us.

Thank you for sharing your thoughts on howour staff handled a difficult situation and for telling us your guest experience and how you feel about the ongoing refurbishments at this hotel for your information we appreciate the comments made.

Thank you for identifying our employees whom went above and beyond as we do share these reviews with our staff.

On behalf of our entire staff here at the Travelodge Hotel Toronto Airport we would like to thank you for your business and we hope to see you again when your travels bring you back to the area!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
trenton ontario
Senior Contributor
27 reviews 27 reviews
16 hotel reviews
Reviews in 14 cities Reviews in 14 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed January 31, 2013

The Travelodge at 925 Dixon Rd. gave us great service and a comfortable environment . Check-in was quick, staff was friendly, and the room well equipped. we were minutes from the airport,15 min from shopping mall,resturants just north on dixon rd. (airport rd)
i was unhappy that the hot tub was closed( under repair?) pool was comfortable.
its great value for the location.

Room Tip: we were on the 8th floor nice view,but on the parking lot side closer to airport,try the front side...
See more room tips
  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chad H, General Manager at Travelodge Hotel Toronto Airport, responded to this review, February 20, 2013
We appreciate you taking the time to complete a survey regarding your recent stay with us.

On behalf of our entire staff here at the Travelodge Hotel Toronto Airport we apologize for the concerns you have about the Hut tub no longer being in service.

However I have shared your comments with my team accordingly and thank you for identifying our employees as we do share these reviews with our staff.

On behalf of our entire staff here at the Travelodge Hotel Toronto Airport we would like to thank you for your business and we hope to see you again when your travels bring you back to the area!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
CHATHAM
1 review
5 of 5 stars Reviewed January 30, 2013

The room was very clean and quiet. \I enjoyed the very comfortable bed and pillows. I was happy to see you had a restaurant in your facility, with good food, as it was way too cold to venture outside.

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Travelodge

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chad H, General Manager at Travelodge Hotel Toronto Airport, responded to this review, February 20, 2013
We appreciate you taking the time to complete a survey regarding your recent stay with us.

On behalf of our entire staff here at the Travelodge Hotel Toronto Airport we would like to thank you for your business and we hope to see you again when your travels bring you back to the area!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Travelodge Hotel Toronto Airport

Address: 925 Dixon Road, Toronto, Ontario M9W 1J8, Canada
Location: Canada > Ontario > Toronto
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #72 of 141 Hotels in Toronto
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Travelodge Hotel Toronto Airport 2.5*
Number of rooms: 284
Official Description (provided by the hotel):
The Travelodge Hotel Toronto Airport is a 3 Stars, full service hotel with 284 rooms and over 8,000 square feet meeting space. For the most discerning business traveler, we offer the option of non-smoking and smoking executive floor rooms. Keyed elevator access ensures privacy and security. ... more   less 
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Also Known As:
Travelodge Toronto Airport
Travel Lodge Etobicoke
Travelodge Etobicoke
Travelodge Hotel Etobicoke
Etobicoke Travel Lodge
Etobicoke Travelodge

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