We spent a night there before our week-long vacation in the Caribbean. Our arrival was on January 24th. This was an unfortunate day because their computers were down. However, it was remarkably no problem for the staff or us. We could not believe the smooth check-in process in spite of the technological problem. Everything was absolutely fantastic. With not much ado, we were checked in and a woman escorted us upstairs to our room since we couldn't yet receive a key due to the computer issues. We enjoyed talking with her as she was from Matanzas in Cuba, a city through which we have driven several times. It must be noted that the staff magnificently dealt professionally with the terrible problem. This is the mark of a well-trained front desk staff! We must particularly single out Raj and Pankaj for their kindness!
The room was large and fully stocked. We had no problems at all. The view of the flights in and out of Pearson was great.
We were picked up by a large bus for all of us to get to our departure terminals early the next morning. It was worrisome at first since there were so many people waiting at 3 a.m. but the hotel had arranged for all of us to be transferred on time. Kudos to Travelodge.
Our car was in perfect condition in the hotel's parking lot when we returned after our holiday.
We would not hesitate to return to the Travelodge Toronto Airport!
- Official Description (provided by the hotel):
- The Travelodge Hotel Toronto Airport is a 3 Stars, full service hotel with 284 rooms and over 8,000 square feet meeting space. For the most discerning business traveler, we offer the option of non-smoking and smoking executive floor rooms. Keyed elevator access ensures privacy and security. ... more less
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- Also Known As:
- Travelodge Toronto Airport
- Travel Lodge Etobicoke
- Travelodge Etobicoke
- Travelodge Hotel Etobicoke
- Etobicoke Travel Lodge
- Etobicoke Travelodge