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“Nice Hotel” 4 of 5 stars
Review of BEST WESTERN PLUS Toronto North York Hotel & Suites

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BEST WESTERN PLUS Toronto North York Hotel & Suites
3.0 of 5 Hotel   |   50 Norfinch Drive, Toronto, Ontario M3N 1X1, Canada (Formerly Travelodge Toronto North/North York)   |  
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Ranked #30 of 141 Hotels in Toronto
Sicklerville, New Jersey
Contributor
19 reviews 19 reviews
3 hotel reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
“Nice Hotel”
4 of 5 stars Reviewed August 28, 2014

Easy access to everything but not too noisy. We had good nights sleep. We were happy with our 3 nights stay in that hotel. If we have a chance to visit Toronto again I will pick this hotel. The price was reasonable. It was worth the money.

  • Stayed April 2014, traveled as a couple
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shankar N, General Manager at BEST WESTERN PLUS Toronto North York Hotel & Suites, responded to this review, September 13, 2014
Hi Belinda U! I want to thank you for posting on our TripAdvisor page, it is greatly appreciated. I am glad to hear that you noticed the convenience of our location. You are completely right, even with the busy highway located beside us, our hotel is kept quiet and our guests always get a good nights sleep. Our amazing mattresses and pillows may be a reason as well! As for the price paid, you are definitely on point with your feedback. Our value for price paid is extremely fair. We know how expensive travelling can get therefore we maintain a certain level of pricing, it is also makes it easier for guests to stay with us for several nights such as yourself! Overall, we welcome you back to our hotel. From our Best Western family to yours, have safe & happy travels!
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187 reviews from our community

Traveler rating
    100
    54
    17
    11
    5
See reviews for
67
41
14
27
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Any
English first
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 27, 2014

Had a really good weekend get away. Wonderland package was reasonable price. Spend a day at wonderland another day relaxing, pool was awesome. Highway is around the corner, It's also good for business travelers.

Room Tip: First floor is good if you travelling with kids and if need to access your car frequently, because y...
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  • Stayed August 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shankar N, General Manager at BEST WESTERN PLUS Toronto North York Hotel & Suites, responded to this review, September 7, 2014
Hi Sasikumar N! I want to personally thank you for posting your feedback on our TripAdvisor page, it means a lot to us. I am glad you had a good time with your family while visiting Toronto. Also, it's fantastic that you took advantage of our amazing deal for Wonderland! Not only are we minutes away from the amusement park but we offer a great package including a shuttle service to & from the park! After a fun filled day with the family its great to hear that you relaxed the next day by spending your time in our large heated pool. You are completely right about our hotel not only do we cater to families but to business travellers as well. Free WiFi & free large parking is always a perk too! Overall, I am glad you and your family had a great stay with us and we welcome you back anytime. Have safe & happy travels!
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Toronto, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 22, 2014

Clean rooms, family oriented hotel. They have great rates for families of 5. The staff were very welcoming and very friendly. Pool and whirlpool were very clean, easy access off the highway but very little noise!

Stayed August 2014, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shankar N, General Manager at BEST WESTERN PLUS Toronto North York Hotel & Suites, responded to this review, September 7, 2014
Hi Natalie S! Thank you for posting your positive feedback on our TripAdvisor page, it really means a lot to us as well as other travellers. I am glad that you noticed how great the guest rooms are. The housekeeping department strives on maintaining our beautifully appointed rooms and ensuring they are nice & clean. Our rates are definitely great. We know how expensive travelling can get and we try our best to maintain a great value for price paid so our guests don't break the bank and still get 100% what they were looking for. We cater to all sorts of guests from family to corporate all year round and it is great when guests such as yourself notice the value of our hotel. I am thrilled to hear you enjoyed our staffs presence as everyone is unique in their own way and always willing to help with guest requests. Overall, I want to thank you for pointing out our amazing pool & hot tub as well as convenient location. From our Best Western family to yours, we welcome you back with open arms!
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1 review
4 of 5 stars Reviewed August 21, 2014

very nice and friendly,staff nice and friendly.very convenient location Enjoyed the beds ,nice and soft .A good selection if travelling up to northern ontario.Avoids the chaos of downtown Toronto traffic

  • Stayed August 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shankar N, General Manager at BEST WESTERN PLUS Toronto North York Hotel & Suites, responded to this review, September 7, 2014
Hi malcolmc668! Thank you for taking the time to post on our TripAdvisor page, it really means a lot to us. Its amazing to hear that you enjoyed the genuine friendliness of our staff. As for the location of our hotel, you are completely right, many of our guests like you find it very convenient. We are easily located off of Highway 400 which connects to all major highways that can get you anywhere! We are a great hotel to stop off at while on the road especially since we are a full service hotel with an on-site restaurant, hot tub, pool, on-site laundry and the list goes on! The traffic in the downtown area of Toronto is definitely a bit chaotic and takes a bit of getting used to but you are right we are in North York where you can avoid the hectic traffic of the core of downtown. Overall, we appreciate you great advice for other travellers such as yourself, thank you! We wish you safe & happy travels and welcome you back with open arms.
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Niagara Falls, Canada
Contributor
20 reviews 20 reviews
9 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed August 18, 2014 via mobile

We stay for two nights. Paid 169 one night and than 109 the second night. Had book a resavation for the Sun. Plans changed and was surprised at the different in cost between the two nights. Stay at a few best western and was very surprised there was no free breakfast as in most Best Western.
Room was very clean. Close to highway. I won't go father than the hotel (Jane&finch) bad nebourhood. Hotel was good!!!
Pool was nice but very busy.

  • Stayed August 2014
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shankar N, General Manager at BEST WESTERN PLUS Toronto North York Hotel & Suites, responded to this review, September 13, 2014
Hi ladyjanesta. I want to thank you for taking the time to post on our TripAdvisor page. I am glad that you enjoyed the convenience of the highway being right beside the hotel. It is also great to hear that you noticed the cleanliness of our hotel and specifically guest rooms. Our housekeeping department strives to keep our rooms at a high standard and comfortable for all our guests. I'm also happy you got a chance to relax in our heated pool. During your stay there was definitely a high volume of guests due to the busy summer season so there could have been an unusual amount of guests in the pool & hot tub area. It is quite large though so there is always room for everyone!

As for the rate being high during your stay, it is not unusual to have a higher price on certain days & seasons. The summer season is quite busy especially in a large cosmopolitan city like Toronto, therefore rates fluctuate season to season and sometimes daily as well. You stayed with us during a high peak season, during the lower seasons you can expect to pay a cheaper price. All in all I can assure you that our value for price paid is one of the best in the city and all of our guests rave about our fair pricing especially by being a full service hotel with many amenities. We are also in primetime location that is extremely convenient beside all major hotels & fun attractions like Canada's Wonderland, Vaughan Mills. We are also directly located beside a police station, Humber River Hospital, another 2 hotels, a nursing home, a school etc. Nothing has ever occurred at our hotel and the area is extremely safe. In addition we do not offer a complimentary breakfast due to our on-site restaurant that is open on a daily basis for breakfast lunch and dinner. As a courtesy to our guests, we offer 15% off on all meals that are ordered. You can always book the bed & breakfast rate in advance as well that we promote on our Best Western website. Overall, we welcome you back with open arms and hope to see you again during your next visit to Toronto! Have safe & happy travels.
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orillia, Canada
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 18, 2014

It was a nice hotel but I had to leave a deposit for my two rooms in the amount of $300.00. I found this to be an outrageous amount considering the total cost of the rooms with tax was only $264.64. It really put me off. I used the printer in the lobby and there wasnt enough ink to read what was on the page. I had a little attitude upon check in with the front desk staff, and there was no signal for some of the channels on the tv in my room . I asked for extra towels when I book my reservations as well as when I checked in and had to wait 3 hours to have them sent to the room. Ovcerall it was an ok stay but I may look else where next time I stay in Toronto.

  • Stayed August 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shankar N, General Manager at BEST WESTERN PLUS Toronto North York Hotel & Suites, responded to this review, September 13, 2014
Hi Dorothy L. Thank you for taking the time to share your feedback. I am glad you chose to stay with us during your visit to Toronto. In regards to the deposit, it is mandatory and a hotel policy that we explain to our guests. Since we are a full service hotel, we offer various services to our guests that are complimentary such as WiFi, newspapers, in room coffee, parking etc. We also offer services that come at a cost such as in room movies, an on-site restaurant that you can get room service from, the option of making long distance phone calls and much more. With that being said we take a deposit from all guests to secure funds as well as make it convenient for everyone. For instance if you want to order a movie from the convenience of your room, it is possible since you have a deposit and you do not have to come downstairs and bother with giving us more money. It is a deposit that is given back if there aren't any extra charges to your room. Many of our guests agree with the hotel policy since they get easy accessibility to our services and do not have to always add money to their room in order to use the services.

In addition, during your stay we had a high volume of guests therefore our business centre was in use at most times (it is open 24/7). Since we offer 3 computers in our business centre, free of charge with WiFi, our guests love it and print their boarding passes, directions etc from the printer we offer. I truly do apologize for the inconvenience of the ink running out although as soon as you advised us of the ink running low, we switched it with a brand new cartridge later that evening. As for attitude from the front desk staff, that is quite unusual, we hold all of our employees at a high standard and focus a lot on training them to have the proper front desk etiquette. As for the channels that did not have signal on your TV, sometimes there can be a small programming issue that can occur due to bad weather or something from our providers end, although once reported to the front desk, they pass on your feedback to our provider and the issue promptly gets resolved. It does not happen often but unfortunately things do happen. Also, each guest room receives a certain amount of towels, I do apologize if there was a wait for extra towels but I have spoken to my housekeeping department & your request was dealt with in a timely manner, it did not take several hours. Overall I want to thank you for bringing certain issues to my attention but it is also best to mention it during your stay so we can tend to the problem immediately and ensure you are being taken care of the Best Western way! Have safe & happy travels.
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Ottawa, Canada
1 review
5 of 5 stars Reviewed August 18, 2014

We booked this hotel because of its location to Canada's Wonderland and other Family Activates. Staff was Awesome, so helpful and accommodating. Went out of there way to help us out and made the stay that good from the moment we checked in. Indoor Heated Pool was awesome. Kids loved it! Would totally recommend this hotel!

  • Stayed August 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shankar N, General Manager at BEST WESTERN PLUS Toronto North York Hotel & Suites, responded to this review, September 7, 2014
Hi Jamie-Lynn R! I want to thank you for posting on our TripAdvisor page. It is great when travellers such as yourself take the time to share their wonderful experiences so other travellers can base their decisions off of your feedback! It is great to know that you booked our hotel to begin with because of the convenience of our location. I hope you and your family enjoyed your trip to Toronto and got to partake in all the fun activities in our area such as Canada's Wonderland, Legoland, Vaughan Mills etc. I am thrilled to hear that the hotel staff helped you out during your stay and really took that extra step to make your stay with us a fantastic one! Every department really strives to do their best and it is awesome when our guests notice. It's also a bonus that you enjoyed our heated indoor pool with the family! Overall, I want to thank you once again for your positive words. From our Best Western family to yours, we welcome you back with open arms.
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Additional Information about BEST WESTERN PLUS Toronto North York Hotel & Suites

Address: 50 Norfinch Drive, Toronto, Ontario M3N 1X1, Canada (Formerly Travelodge Toronto North/North York)
Phone Number:
Location: Canada > Ontario > Toronto
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotel in Toronto
#25 Business Hotel in Toronto
#26 Family Hotel in Toronto
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN PLUS Toronto North York Hotel & Suites 3*
Number of rooms: 145
Reservation Options:
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Also Known As:
Travelodge Toronto North/North York Hotel North York
Travelodge North York
Travel Lodge North York
North York Travel Lodge
North York Travelodge

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