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“"Beautiful Hotel and Significance"” 5 of 5 stars
Review of BEST WESTERN PLUS Toronto North York Hotel & Suites

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BEST WESTERN PLUS Toronto North York Hotel & Suites
3.0 of 5 Hotel   |   50 Norfinch Drive, Toronto, Ontario M3N 1X1, Canada (Formerly Travelodge Toronto North/North York)   |  
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Ranked #30 of 141 Hotels in Toronto
Peterborough, Canada
1 review
1 helpful vote 1 helpful vote
“"Beautiful Hotel and Significance"”
5 of 5 stars Reviewed July 1, 2014

I love this Hotel, very friendly, helpful and welcoming staff. Rooms are comfortable, quiet and very clean. The food is delicious and the Swimming pool, Laundry room and workout room has all the basics needed. The location cannot be beat as it is close to the Wonderland and Vaughan Mills Mall. I am on the road every week and this is a great home away from home. You will not be disappointed!

  • Stayed June 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shankar N, General Manager at BEST WESTERN PLUS Toronto North York Hotel & Suites, responded to this review, July 8, 2014
Hi Sugi S! I want to personally thank your for posting on our TripAdvisor page. We really appreciate your kind feedback. Not only does it mean a lot to us but to other travellers when looking for a good place to stay! I am thrilled that you loved our hotel and found the staff friendly & helpful. We really try our best to help our guests to the most of our capability. As for the hotel itself, after spending $3.5 million in renovations it is amazing to hear positive feedback. We are a full service hotel as you may have noticed. We offer what most guests look for! Just like you said, we have a swimming pool, laundry, fitness centre and on top of that we have a hot tub, business centre, an on-site restaurant that you enjoyed, large free parking, free WiFi, meeting rooms and much much more. As a frequent traveller we are happy that you have chosen our hotel to be your home away from home. We welcome you back with open arms and wish you the best throughout your travels!
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194 reviews from our community

Traveler rating
    106
    55
    17
    11
    5
See reviews for
68
41
18
27
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Any
English first
1 review
5 of 5 stars Reviewed June 29, 2014

This place has done itself proud and has a good hot tub, and pool, and does give proper attention to detail that satisfies all class of occupants. The staff has aquired a way to solve any issue and help you do what you like best without making anything a hassle. They seems to know a lot and help you get to where you are going without getting you to upset with issues and knows how to avaiod issues in the first place.t

  • Stayed June 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shankar N, General Manager at BEST WESTERN PLUS Toronto North York Hotel & Suites, responded to this review, July 8, 2014
Hi 817jackm! I want to thank you for posting on our TripAdvisor page, it means a lot to us. It is great to hear that you enjoyed all the best aspects of our hotel such as our pool, hot tub and most importantly customer service. Our number one goal at our hotel is to keep our guests happy and accommodate them as best as we can. I am more than happy to hear that you noticed that and we were able to help you out during your stay, may it have been with transportation advice, restaurant suggestions and other fun things to do around the city. Overall, we welcome you back with open arms and are so glad that you had a great stay with us! Have safe & happy travels.
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Calgary, Canada
Top Contributor
63 reviews 63 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed June 27, 2014

This hotel, has the most happy friendly staff, and listens carefully to all your requests and has a way to make your stay enjoyable. Rooms as I see it is better than most and comfortable for Toronto. The only thing they do not have is a shuttle service from the airport and the city service ie water is not excellent as the city has an idea of fooling with water service at the most inopportune times.

Room Tip: If you expect better than this expect to pay a lot more, they give you service that can not compare...
See more room tips
  • Stayed June 2014, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shankar N, General Manager at BEST WESTERN PLUS Toronto North York Hotel & Suites, responded to this review, July 3, 2014
Hi fileman5! I want to personally thank you for posting your fabulous feedback on our TripAdvisor page! As people that work in the hospitality industry we strive to provide superior customer service. Our goal is to keep our guests happy and coming back to our hotel because of our amazing service. As for our rooms, we have put in quite a bit of money in renovating the whole hotel so that they have a modern boutique type of vibe as well as comfort. The value for price paid at our hotel is extremely fair and all of our guests notice it after they stay with us. Being a full service hotel we really offer everything in our capability. As for an airport shuttle service, we do not have a high enough demand from our guests in order to have a shuttle. Also there are numerous airport hotels that offer a shuttle to and from the airport for guests convenience and we are not in the vicinity for it to make sense for us to have a shuttle. As an alternative we have negotiated a fair rate with a local taxi company that takes you to the airport. Feel free to ask the front desk for more details for your future stays! Also we do offer a great shuttle to Canada's Wonderland that many of our guests enjoy as well stay & play packages! Overall, thank you for your positive comments, we truly do appreciate it. We welcome you back with open arms. Have safe & happy travels.
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Toronto
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed June 25, 2014

I stayed at this hotel for one night due to a charity bike ride I was participating in. The hotel staff were incredibly professional, kind and accommodating. They stored my bike in a secure location overnight, changed rooms for me when a noisy wedding celebration was happening beneath my room and they even offered the following morning to watch my bike when I was going to the washroom prior to leaving the hotel. The hotel staff are excellent, and make this hotel a real gem. Although the room was small (so might be a concern for two or more people) it was fine for my purposes. I also noticed a small problem with the cleanliness of the bathroom, but these were minor issues in an overall wonderful stay at this hotel.

  • Stayed June 2014, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shankar N, General Manager at BEST WESTERN PLUS Toronto North York Hotel & Suites, responded to this review, July 2, 2014
Hi Supergoofy, I want to personally thank you for posting your feedback on our TripAdvisor page. We are glad to have been able to accommodate you while you were visiting Toronto for your charity bike ride. It is great to hear that you enjoyed the caring attitude of the hotel staff. Also I am glad we were able to store away your bike for you and take good care of it. Our staff strives to be on top of all guests needs and ensure that they feel comfortable while staying at our hotel. In addition, with the busy summer season, many special occasions occur and our hotel gets quite busy although when we are able to move you to a different room for your own relaxation, we are more than happy to! We completely understand that you want a peaceful sleep and not to be bothered as most of our guests do! As for the room size, for one person or a couple the standard 1 queen room you stayed in is just fine, we completely agree. Although if you plan on spending some extra time in your room and need the space, we always suggest a suite with 1 king bed, 2 washrooms, 2 TVs, a living room area and a door in between the 2 areas for privacy. Maybe during your next stay you may want to consider it just for a different experience! As for the cleanliness of the your bathroom, our housekeeping tries their best to keep everything in tip top shape, and that does not usually occur, every guest room is rechecked after it is cleaned. Overall we welcome you back with open arms, and thank your for kind comments!
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Brampton, Canada
1 review
5 of 5 stars Reviewed June 20, 2014 via mobile

We had a spectacular time in Toronto because of this hotel. Our room was so clean and the mattress was really comfortable. We had a nice time in the pool too. The staff were reallly friendly and it was obvious they cared about their guests. We will be back to Toronto soon and will forsure come back to this amazing hotel.

  • Stayed June 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shankar N, General Manager at BEST WESTERN PLUS Toronto North York Hotel & Suites, responded to this review, June 27, 2014
Hi citygirl597! Thank you for posting your feedback on our TripAdvisor page, it is really means a lot to us! It is great to know that you noticed the cleanliness of our hotel. Our housekeeping department tries their best to keep the hotel in tip top shape as does our maintenance team. With our 1 year anniversary approaching since our grand opening of the hotel we are so happy that guests such as yourself notice the little things that make our hotel amazing! For instance the mattresses are extremely comfortable, you are right! All of our guests rave about them. I am glad you enjoyed your time with us and got to relax in the pool. As for our staff, our main goal is to keep our guests happy! Every department in our hotel tries very hard to cater to all of our guests needs. Overall we welcome you back with open arms to our hotel and thank you for your great comments. Have safe & happy travels.
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Montreal
1 review
5 of 5 stars Reviewed June 18, 2014 via mobile

I really enjoyed how it was central to everything in Toronto North and reasonably priced. The family was able to enjoy the pool and hot tub. I liked that it had a restaurant attached to the hotel and meals were able to be charged to the room. The customer service was fantastic. I cannot wait to go back and would recommend this place to anyone.

  • Stayed June 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shankar N, General Manager at BEST WESTERN PLUS Toronto North York Hotel & Suites, responded to this review, June 21, 2014
Hi Sahira6! I want to thank you for taking the time to post your comments our TripAdvisor page. We really appreciate your feedback. It is great that other travellers can read your positive feedback and get an idea of what our hotel is really about. Our value for price paid is most definitely reasonable as you stated. For a modern newly renovated hotel we keep our pricing fair because we know how expensive travelling can get. As for our on-site restaurant, Western Bar & Grille, I am glad you got a chance to enjoy their great food in the comfort of your own guest room! We definitely strive on amazing customer service and I'm very pleased you were able to see that. Overall, we welcome you back with open arms. From our Best Western family to yours, have safe & happy travels!
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Kingston, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 15, 2014

We stayed at Best Western Toronto Nortyork last week for the weekend. The renovated room was great compared to the old ones. The bed was neat and clean; the desk and chair just fit; the towels folded nicely and the amenities were really good,They really did the change as they promised. One more thing, the staff there were friendly and helpful, they were always smiling and making you feel warm. We will definitely come back soon. Thanks.

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shankar N, General Manager at BEST WESTERN PLUS Toronto North York Hotel & Suites, responded to this review, June 21, 2014
Hi Tami B! I want to personally thank you for taking the time to post your feedback on our TripAdvisor page. It is amazing to hear that you noticed our wonderful renovations! Our housekeeping department strives on cleanliness so it comes as no surprise to us that you found the room to be nice & neat. Also I am glad you got to use our amenities, many of our guests stay with us because we are a full service hotel meaning we offer an on-site restaurant, laundry, business centre, pool, hot tub, fitness centre etc. As for the front desk staff, I am glad you had a pleasant experience, they try their best to accommodate all guests' needs and give them the best customer service they have to offer! Overall, thanks for the great feedback, we welcome you back with open arms!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Toronto North York Hotel & Suites

Address: 50 Norfinch Drive, Toronto, Ontario M3N 1X1, Canada (Formerly Travelodge Toronto North/North York)
Phone Number:
Location: Canada > Ontario > Toronto
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotel in Toronto
#22 Family Hotel in Toronto
#26 Business Hotel in Toronto
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN PLUS Toronto North York Hotel & Suites 3*
Number of rooms: 145
Reservation Options:
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Also Known As:
Travelodge Toronto North/North York Hotel North York
Travelodge North York
Travel Lodge North York
North York Travel Lodge
North York Travelodge

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