Before I arrived in Toronto, I booked the Ramada Plaza based on the good reviews that were listed. I took the negative ones with a pinch of salt. When I arrived at the hotel, I realised I made a HUGE mistake not taking heed of the negative feedback which have proven to be true.
First impression of the hotel is, the frontdesk staff were very indifferent to me - their guest. I commented that as there are so many steps leading up the main door and exit of the hotel, they need to have a staff to assist guests with heavy luggages. They plainly told me Ramada Plaza do not have any staff like that or any bell boys.
When I stepped into the room at the 2nd level allotted to me I was terribly disappointed at the old and aged state of the rooms, and the small space of the toilets. the toilet sits very close to the bathtub (2 inches away), and the window beside the bathtub is about the size of a 15inch laptop.
Upon request to change to another room on the higher level, once again, I was shocked to find that the drainage of the sink and the bathtub were not working. I found a pool of water collecting at my feet up to my calves while showering. The water in the sink did not drain quickly, but seeped down slowly. The space was small. I do not know about the other good reviews about how spacious the suites can be, but my room was definitely not conveniently laid out. I felt that they should just remove the tv area, and expand it to a one bedroom space. I saw and experience these in a room that was newly renovated (as conveyed to me by the frontdesk when I told them what I experienced).
My goodness - they do need another round of renovation.
The hotel housekeeping were nice, but I would not say that of the attitude of the frontdesk staff on duty then.
My advice, you can find much better hotels than this at similar rates. If you are looking for comfort to stay at this hotel for more than 2 days... forget it. If you are there to stay on a tight budget for 1 or 2 days... it is still bearable. Please reconsider this hotel. Too bad, I was too distraught to take any photos of the hotel rooms at this hotel.
The situation outside the hotel in the later evening is not really a nice place to walk. There are people on crack, and prostitutes lurking around. I do not know if it happens for 1 or 2 nights, but I was long gone to another hotel, and did not stay at Ramada for the 7 nites that I had initially planned. I left after staying 1 nite.
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- Also Known As:
- Ramada Plaza Toronto Hotel Toronto
- Ramada Toronto
- Toronto Ramada