We stayed at this hotel for four nights while on vacation. We booked packages for each night...two nights Paramount Canada's Wonderland package (to get 4 tickets), one night Ontario Science Center and one night Shop and Dine package. Each evening also gave us a $25.00 gift certificate to hotel's on-site restaurants and $20.00 vouchers to the Angel Spa on premises. The Canada's Wonderland and Ontario Science package were $200 CDN/night. The shop and dine package was $179. The parking charge was $9 CDN per night but the lot was not secure for the price, anyone could walk or drive right in. The Toronto taxes are 15% and of those we were able to recoup the 7% GST ($13.00 CDN/night) at the duty free shop in Niagara Falls.
We did not use the Spa vouchers because the vouchers had to be used individually and I believe most services were over $100. The shopping package consisted of a $50 gift certificate good at various Toronto malls, plus the $25 gift certificate to the restaurants.
The hotel had "family" dinner and breakfast buffets offered only to guests staying in the hotel -- $30 for breakfast for a family of four (children must be under 12, but they don't mention that until you have been seated, so be aware, they will charge your age 12+ children as extra adults, which I thought was ridiculous as most of the children barely ate anything at all) and $40.00 for the dinner buffet. The breakfast buffet includes milk, juice and coffee but at the dinner buffet all drinks are extra. With the vouchers we paid about an extra $13.00 tax and tip per morning for breakfast and an extra $25.00 for dinner. The food was delicious. At breakfast there were all kinds of breakfast meats, pancakes, cold cut plates, fresh fruit plates, croissants and other baked goods, toast, bagels, cold and hot cereals. There was an omelette station and they would also make eggs any style. Eggs Benedict were served daily. The dinner was a Canadian buffet. The three most Canadian dishes were: boneless Alberta prime rib (delicious) carved to order (they will give you the ribs if you ask for them) , huge, wild Canadian salmon beautifully cooked and laid out on the buffet so you could serve yourself, and Canadian ham with maple glaze. There were also all sorts of other meats, salads, seafood (stone crab claws on one night) hot vegetables,fruit plates, breads, and gorgeous desserts that were as tasty as they were beautiful. The waitstaff were very kind and attentive.
I should say that there was also a lovely restaurant on the 14th floor, Sagano (Japanese) that offered a family dinner for four for $60, but it was not a buffet and we did not try it because the amount of food that was stated on the flyer seemed inadequate for my family members, particularly my very tall teenage son who is "starving" all the time. That menu consisted of miso soup, a little tempura vegetable, some kind of mixed salad, some chicken and then ice cream. I think I would have had to go straight from there to McDonalds, however it would be good for some other people and I have heard it is very tasty.
We had a Premier room in the tower and it was lovely, if small. It looked over highway 401 and the city, and we were about 10-12 minutes from downtown Toronto. The room had two double beds, a table with two upholstered chairs in a bay window, desk and chair, nightstand, two phones (one cordless), armoire with TV, two-doored hanging closet, iron and board, hairdryer, large bathroom, in-tub clothesline and french collection toiletries.
The desk staff were very helpful, as were all the employees we encountered on our stay -- friendly and eager to help you in any way they could. They clearly took pride in their workplace. My children loved the pool, which is indoors in an atrium with a two-storey enclosed "monster" slide. There are also a kiddie pool with a kiddie slide, a hot tub, exercise room and separate saunas for men and women. All people entering the pool must first shower off in a changing room near the pool. This changing room has all kinds of toiletries in dispensers on the walls....eg, shampoo, hair gel, etc.
The best attraction we saw was the Ontario Science Center -- don't miss it. Plenty to do and lots of space to do it in.
I would definitely stay in this hotel if I visited Toronto again,but I don't think I would choose Toronto for another family vacation, as there didn't seem to be enough there to make it worth another trip -- more for the business traveler, I think.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.