We checked in and found out that the pool was going to be closed for our entire stay (was not listed on their website). When we got to our room there was room-service dishes left outside our door- those stayed there overnight as well as several other room-service dishes and carts throughout the hallways (even though housekeeping was on our floor for well over an hour after we checked in the dishes remained). Our air conditioner turned on and the room filled with cigarette smoke smell. We ended our stay early (which they did not charge us for-thankfully)The real shocker was after we checked out. We experienced some problems with our bank account/ATM saying we had a negative balance even though we did not! We called our bank and found out this hotel had put over $1000 on "hold" without telling us about this. When I called they said it would take 3-5 days to be released however they were willing to call our bank and somehow got the hold lifted the next day (which I was very happy with). So overall the halls were dirty, the pool closed, room itself was ok but watch out for holds on your account.
- Official Description (provided by the hotel):
- In suburban East Toronto, less than 24 km (15 mi) from downtown, this beckoning hotel is 3 blocks from a metro station and less than 3 km (2 mi) from shops and a golf course. Within the huge atrium of the Delta Toronto East are an indoor pool with waterslides, a spa tub, a racquetball court, and a health club with women’s and men’s saunas.Comfortable Delta Toronto East guestrooms provide TVs with pay movies and video games, cordless phones, and high-speed Internet access. All rooms have pillowtop mattresses. ... more less
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- Also Known As:
- Delta Toronto East Scarborough
- Delta Scarborough
- Scarborough Delta