My daughter and I stayed at The Grand for 3 nights from June 28-30. We had a fabulous stay. The Grand offers free breakfast, on-site parking (affordable parking), kitchenette, indoor swimming pool, gym, roof top terrace, hot tubs and a magnificent roof top view! Our junior suite seemed newly renovated, with a small refrigerator and microwave, ideal for storing drinks and restaurant leftovers. We started each day enjoying a delicious warm, and free breakfast on their quiet terrace. Staff were very polite and helpful. Indoor pool is beautiful. We ended each day with a little time in the hot tubs enjoying the view! Location is fantastic, walking distance to the Eaton Centre, St. Lawrence Market and much more. Our only small complaint was finding ice. We never located an ice machine, which would have been convenient. Stayed at a few hotels in downtown Toronto, but this is by far our favorite! We highly recommend The Grand and we will definitely book again.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Report response as inappropriate
Thank you very much for your review here on Trip Advisor! We are delighted to have provided you with our excellent service, very convenient location, and the magnificent views from our rooftop jacuzzis. Also, we are pleased to have provided you with a very spacious suite style room to accommodate all the needs and wants or you and your daughter. To address your concern over the ice, we do not have ice machines on any of the floors, but we will bring up ice from our kitchen after a call to room service. We would like to thank you for your kind words about recommending The Grand, and we look forward to greeting you back here in the near future!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.