We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Inviting” 4 of 5 stars
Review of Grand Hotel Toronto

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Save Saved
You added Grand Hotel Toronto to your Saves list
Grand Hotel Toronto
4.0 of 5 Hotel   |   225 Jarvis St, Toronto, Ontario M5B 2C1, Canada (Downtown Toronto)   |  
Hotel amenities
Ranked #14 of 142 Hotels in Toronto
Minden, Canada
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
“Inviting”
4 of 5 stars Reviewed November 24, 2012

I stayed at the Grand Hotel while on business and found it to be a very clean and modern facility. The staff were friendly and helpful, and the breakfast buffet had a good variety, was well presented and fresh. The parking lot is a little tricky to negotiate, but there were adequate spaces while I was there ... and even if you do not swim, you should check out the pool in the lower level. The bed was comfortable and the kitchenette was handy for a night of eating in. I ordered from Thai To Go and it was an economical and excellent option, instead of heading out into the cold to find a restaurant.

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

904 reviews from our community

Traveler rating
    452
    300
    66
    39
    47
See reviews for
212
290
35
128
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (158)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
winnipeg
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed November 19, 2012

Bought a coupon on team buy for our anniversary. The apartment they upgraded us to was massive! The staff is delightful, the suite was pristinely clean and elegant. 2 bedrooms, 2 bathrooms a full kitchen, large living area. Roof top hot tubs and an ornate lovely pool area. We wished we could've stayed longer. Walking distance to Eaton center and Santouka Ramen (yum). Staff was over the top and restaurant for dinner was top notch. We will go back!

Room Tip: Watch for specials as their regular room prices are Pricey!
See more room tips
  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greg E, Manager at Grand Hotel Toronto, responded to this review, December 13, 2012
Dear babynr,

I am so pleased that we had to opportunity to welcome you to the hotel for such a special occasion! Thank you for allowing us to be a part of it. The hotel truly is conveniently located in the heart of Downtown Toronto, within walking distance to the Eaton Center, great restaurants and theatres.

We wish you could have stayed longer as well but we look forward to seeing you again soon!


Warmest,

Greg Egglesfield
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
4 of 5 stars Reviewed November 12, 2012 via mobile

Stayed here on a group buy deal. Was very nice, the staff is great and really took the time to take care of me. The location is slightly out of the way, but a short cab right takes you anywhere quick enough. The only issue I had was the parking lot.. its underground and extremely tight.. not exactly friendly territory for a pickup truck

  • Stayed November 2012
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greg E, Manager at Grand Hotel Toronto, responded to this review, December 13, 2012
Dear loki141,

I am so pleased that you enjoyed your stay with us. Underground parking does tend to be tricky with pick-up trucks as there is a height restriction. During your stay with us next time, please feel free to take advantage of the above ground parking which is located on the north side of the hotel. I feel this will be move convenient for you to maneuver! The great thing about living in the metropolis of Toronto is the generous amount of taxis which can quickly take you from point to point!

loki141, I look forward to welcoming you back to the hotel in the very near future.


Warmest,


Greg Egglesfield
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Moncton
Top Contributor
86 reviews 86 reviews
21 hotel reviews
Reviews in 33 cities Reviews in 33 cities
116 helpful votes 116 helpful votes
2 of 5 stars Reviewed November 12, 2012

This is a reasonably (for Toronto) priced hotel that has a nice exercise space and pool. The staff are generally friendly and, although there is no dedicated Concierge, the front desk staff do their best to provide useful information in a timely manner. It is, however, a bit of a gamble that they will have time and that their internet assisted knowledge will be useful. Forget getting hard to acquire tickets.

Similarly it is also a gamble trying to take advantage of their shuttle service. The shuttle service cannot be booked but if you see a black Cadallac SUV parked out front then you might be in luck. Enquire at the front desk.

Breakfast is a traditional hot breakfast with little allowance for vegetarians or vegan tastes. If you want soy milk to almond milk you may be disappointed. If you order a latte coffee then be prepared to pay between $5-7 for the privilege.

The roof top view is worth checking out. The views from the upper floors are almost worth the elevator hassles. The best poutine is just around the corner, but do not go out too late as the lines are longer and the crowds are shadier.

  • Stayed November 2012, traveled as a couple
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greg E, Manager at Grand Hotel Toronto, responded to this review, December 13, 2012
Dear travelhoungindia,


Thank you very much for your review and sharing your experience with us. Our house car SUV does run on a ' first come ' basis but we do limit transportation to the downtown core only so that the house car would only be away for 10-15 mins at a given time to ensure that we are able to accommodate all of our guests who may require transportation.

We don't have a dedicated concierge desk here at the hotel rather we have each and every associate trained to provide helpful information, directions, popular attraction guidance and even to obtain those hard to get tickets! Next time you visit us, give us a call and let us do the work for you!

As we try our best to accommodation all of our guests dietary needs, we do have an a la carte menu that is also available in the morning which do have vegan/ vegetarian options. I have spoken with our Restaurant Manager and we have now ensured that there is almond/ soy milk visible for our guests who which to enjoy these items.

I truly hope that we have the opportunity to welcome you back to the hotel in the future!


Warmest Regards,


Greg
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Niagara-on-the-Lake, Canada
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 7, 2012

Well appointed hotel with great guest services.
Free shuttle to my meeting downtown
Comfortable room with excellent breakfast buffet
Workout facilities include steam and sauna
Conferance facilities good

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greg E, Manager at Grand Hotel Toronto, responded to this review, November 28, 2012
Dear ChefPhil49.


We are pleased that you took advantage of our chauffeured house car during your stay. I will be sure to share your kind comments with our front desk team!

Hope to welcome you back to the hotel in the very near future !


Warmly,


Greg
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Ontario, Canada
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 5, 2012

Stayed at the Grand from October 11 through the 13. Initial impressions: beautiful hotel lobby, lovely front desk staff and prompt check-in. Parking: underground but the navigation in the lot is very tight and the actual spots are VERY small. A shoe horn should be a required item after checking in! Room: Very clean, hardwood floors, marble bathroom, many other amenities. Free local calls, use of in-room safe, complimentary breakfast, etc. Dining Room: quite beautiful to look at and the food was better than expected. The swimming pool is really beautiful as well. I had the whole thing to myself when I went for a dip at 9:00pm one evening. Of course the rooftop patio, with hot tubs, etc. is a gem. What a great view! The location of the hotel is no doubt in a somewhat sketchy (but up and coming) area of downtown Toronto. My view was of a local strip joint! (don't ask for a north facing view if you prefer not to see it!) The staff were all accommodating and I had a very nice time all in all. I would stay here again.

Room Tip: North view (north/east) look down upon a strip joint. South (both east and west) are good choices w...
See more room tips
  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greg E, Manager at Grand Hotel Toronto, responded to this review, November 28, 2012
Dear Bluenoser23,


We very much appreciate the positive sentiment and that you had the opportunity to enjoy the hotels amenities during your stay with us.

We look forward to seeing you on your next stay in Toronto !


Best,


Greg
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Monaco-Ville, Monaco
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 4, 2012

W've been in Toronto for a week end, both of us my husband and I were just exhausted so we did not fancy wondering out too much in search of food. So we had dinner at the hotel and it was lovely. Fish and meat both cocked perfectly, lovely appetizers, interesting menu. The suite we had was very spacious, ideal for a family , even too much space just for the two of us ... We get suites to have some more space but we normally get a sitting room and a bedroom, whereas that one was effectively a large two bedrooms flat. Nicely furnished, clean, tv in each room, great Landry service (they managed to get off red wine staines from my husbands suit, which was a relief considering that it was a tailored suit), and provided the service between Friday night and Saturday early afternoon. The gym is huge, absolutely enormous for a hotel, but many machines are not quite working and the type of machines were not much to my liking - ie the cross trainers are not very good. The pool and spa downstairs are very nice and again very lovely for kids if you go there as a family. Breakfast buffet : very very good and free, so go for it!

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greg E, Manager at Grand Hotel Toronto, responded to this review, November 28, 2012
Hi Anna J,

Thank you for selecting us during your travels to Toronto. We understand that traveling can be exhausting so we strive to make our restaurant the hidden little gem in the city with a great ambiance and well-appointed meal options. Our guestrooms are very spacious and inviting, providing a very comfortable environment- your home away from home.

I have shared your comments with our Chef, Restaurant Manager as well as our Maintenance team

We hope to see you during your next trip to Toronto !


Warmly,


Greg
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to Grand Hotel Toronto? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Grand Hotel Toronto

Address: 225 Jarvis St, Toronto, Ontario M5B 2C1, Canada
Location: Canada > Ontario > Toronto > Downtown Toronto
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Family Hotel in Toronto
#11 Spa Hotel in Toronto
#12 Luxury Hotel in Toronto
#13 Romantic Hotel in Toronto
#13 Business Hotel in Toronto
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Grand Hotel Toronto 4*
Number of rooms: 177
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Booking.com, Hotels.com, Hotel.de, Travelocity, Priceline, Despegar.com, Agoda, Odigeo, Venere, TripOnline SA and Tingo so you can book your Grand Hotel Toronto reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Toronto Grand Hotel

Owners: What's your side of the story?

If you own or manage Grand Hotel Toronto, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.