We will never go back here! We have stayed here a few times before just for one night before we leave on vacation and this year was the last! They refused to honour our internet bought hotel and parking saying that we did not buy parking for the week even though we did. Wouldnt refund as its not thier problem (which ok maybe it was and when we phoned redtag got a very rude guy who wouldnt help) So they wanted us to pay 80 dollars to park for the week! Even though they sell it for 40 more than what we payed and cant give us that because it wouldnt be fair. They were extremly rude about it and made me cry (i am pregnant and when i get worked up it happens) We are not hard people to please at all but the way we were treated was bad. We then decided instead of giving them more money we'll park at park and fly. Couldnt get a refund on our room so had to stay. Its farther from the airport and for the price they want for parking and the night you might as well pick somewhere closer for the same.
Our room was dirty. The carpet was really clean but the bathroom was gross. There was a stain on my sheets.
We will never stay here ever again nor recommend it to anyone. They are so rude, even the manager and we really tried to be nice about it!
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- Also Known As:
- Quality Hotel And Suites Airport East
- Quality Inn Toronto
- Quality Hotel Toronto