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“Dirty and gross.” 2 of 5 stars
Review of Quality Hotel & Suites Airport East

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Quality Hotel & Suites Airport East
3.0 of 5 Hotel   |   2180 Islington Avenue, Toronto, Ontario M9P 3P1, Canada   |  
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Ranked #104 of 141 Hotels in Toronto
Denver, Colorado
Senior Reviewer
10 reviews 10 reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
“Dirty and gross.”
2 of 5 stars Reviewed August 10, 2011

Bathtub had black hairs all over and some sort of left over cream/soap on the hand rail. I was afraid to get between the sheets!

Stayed August 2011, traveled with friends
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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281 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
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English first
Etobicoke
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed August 9, 2011 via mobile

Worst hotel I have stayed in. Found hair on my sheets and pillows. Woke up covered in bed bug bites.
Temp was stuck on 18c, could jot be changed, was broken.

Manager told me they don't clean sheets if the look clean. But told me I can change room.

No clue how this is a 3 star.


Never again.

Nasty dirty hotel.

  • Stayed August 2011
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
4 of 5 stars Reviewed June 25, 2011 via mobile

Staff was professional and courteous, high level of cleanliness and tidiness, Clean quality linens. Rooms are a bit dated but fuctional. Only complaint is the bed was a bit worn out.

Nothing special, but a decent and clean place to sleep. Good value.

  • Stayed June 2011
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
California
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 25, 2011

The hotel itself is fine: nice clean rooms, good facilities,
free computer for use by guests, average or OK restaurant.

It's relatively convenient to the airport, and there is a free shuttle service.

However, there is nothing of interest in the immediate area,
so it's for people with some business in the area, or airport stopovers,
and that's about it.

Most of the other guests I encountered were, like me,
'guests' of American Airlines, staying there because of canceled, delayed,
or missed flights.

Even though it is right in the takeoff path from the airport,
the sound insulation is reasonable, and my night's sleep was
not disturbed.

  • Stayed June 2011, traveled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montreal
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 23, 2011

I've been staying at this Hotel for 3 years now at least 10 times a year when I visit Toronto on business, Always take a business room. Rooms are Clean, Staff are all friendly and if there is a problem they will take care of it. No problems to ever report and I will be staying here for all my future biz trip to Toronto. Free Internet , Free Parking and Restaurant has excellent menu with plenty of selections which keeps me at the hotel for Breakfast and Dinner.
I have gotten to know most of the staff from my periodic stays and they are always happy and Cheerful.
This Hotel is my number 1 choice.

  • Stayed June 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Durham, Canada
Senior Contributor
40 reviews 40 reviews
17 hotel reviews
Reviews in 29 cities Reviews in 29 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed June 22, 2011

Reasonable rates....very clean...good location...staff excellent

  • Stayed June 2011, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
plymouth, mi
Top Contributor
124 reviews 124 reviews
117 hotel reviews
Reviews in 95 cities Reviews in 95 cities
87 helpful votes 87 helpful votes
3 of 5 stars Reviewed June 21, 2011

This hotel isn't really anything special to write home about, but it was fine for a quck, cheap place to crash in Toronto. It's a little out of the way, out by the airport and not downtown, so not the most convenient, but the price was the priority on this trip.

My room was on a high floor looking NE and I had a nice view. The room was quiet and the noise from the airport wasn't any issue like I have experienced at other hotels near airports. It was clean and spacious. A bit worn and in need of renovation, but not filthy or anything.

This is a case of a good-enough middle of the road hotel. No real complaints or praises!

Stayed December 2010, traveled on business
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Quality Hotel & Suites Airport East

Address: 2180 Islington Avenue, Toronto, Ontario M9P 3P1, Canada
Phone Number:
Location: Canada > Ontario > Toronto
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #104 of 141 Hotels in Toronto
Price Range (Based on Average Rates): $
Hotel Class:3 star — Quality Hotel & Suites Airport East 3*
Number of rooms: 214
Reservation Options:
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Also Known As:
Quality Hotel And Suites Airport East
Quality Inn Toronto
Quality Hotel Toronto

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