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“Good value for the price” 4 of 5 stars
Review of Novotel Toronto North York

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Novotel Toronto North York
3.0 of 5 Hotel   |   3 Park Home Avenue, Toronto, Ontario M2N 6L3, Canada   |  
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Ranked #66 of 141 Hotels in Toronto
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475 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (67)
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telaviv
Top Contributor
111 reviews 111 reviews
30 hotel reviews
Reviews in 52 cities Reviews in 52 cities
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed June 29, 2013

For those dont need Down Town Toronto or manage only one day with the great Merto its a prefect choice.
Great location above the Metro station.Great rooms.Great dinning room and great service.Good shopping and dinning in the area.Best location if you have a car.Great parking.

Room Tip: Pay extra for Executive room and get free parking.
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  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael S, General Manager at Novotel Toronto North York, responded to this review, July 2, 2013
Need I say more... thank you for your great comments. I love this hotel, somewhat biased I agree!! However we are in a great location in a great city within a city, North York in Toronto. The staff work hard and it is wonderful for them to be recognised for it.
Cheers, Michael.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 26, 2013

Great place to stay. Shops in underground tunnels, nearby streets have fun restaurants. Exercising in nearby neighborhood safe. Helpful staff at check-in. Very nice accommodations, but wish they provided conditioner with shampoo.

Room Tip: Try not to get the room near the icemaker.
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  • Stayed June 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kingston, Canada
Senior Contributor
33 reviews 33 reviews
22 hotel reviews
Reviews in 25 cities Reviews in 25 cities
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed June 24, 2013

Stayed here for one night in June 2013. Check in was quick and easy. First impression of the room was that the carpet looked old and dirty, with several stains.

Room had a very comfortable king bed. When I turned down the duvet on the bed I discovered that, while there was a sheet on the mattress, there was not a second sheet between that sheet and the duvet. Front desk told me there was a sheet in the closet if I wanted to put it on myself! Was also told this was the European method, but it just seemed like an odd way of doing things.

Found the room quite dark once the sun went down - there just weren't enough bright lights in the room. Wifi was slow at times.

On the plus side, I had a good sleep, the hotel is in a convenient location on the subway route, and close to where I was doing business.

Stayed June 2013, traveled on business
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael S, General Manager at Novotel Toronto North York, responded to this review, July 2, 2013
Thanks for your comments. Please let me clarify our bedding service. We use a European style of duvet, nice n light in the summer and very warm in the winter. The cover is changed after every guest checks out... not like a comforter. We still offer a spare sheet in all the wardrobes as some guests still have that preference.
Cheers, Michael.
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Wilmington, North Carolina
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 21, 2013

I've stayed here several times and never been let down. The rooms are comforable and the location is perfect for me. The staff is friendly and helpful. Special credit to Adam Hartwell who goes above and beyond in his service and friendliness! Will definitely stay here again.

Room Tip: Ask to be seated in Adam Hartwell's section in the restaurant.
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  • Stayed September 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael S, General Manager at Novotel Toronto North York, responded to this review, July 2, 2013
Thanks for your feedback and special thanks for recognising Adam. A great guest service champion!! I think he knows all our regulars by name... tell him once and he doesn't forget... great memory.
Cheers, Michael.
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Toronto, Ontario, Canada
1 review
3 of 5 stars Reviewed June 8, 2013

It is nice place to stay, clean and quiet, close to supermarket and restaurant. Very close to subway and easy to get to downtown. Staff is nice but could be more considerate. Keep in mind that you might get a different rate if you don't have AAA/CAA or other membership. Very safe neighborhood. They have very colorful soft drinks at the lobby:().

  • Stayed June 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael S, General Manager at Novotel Toronto North York, responded to this review, July 2, 2013
Thanks for your feedback, you make a good point with CAA, we offer a good discount to members, however you will always find our best rates on novotel.com... the only place you need to shop.
Cheers, Michael.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orangeville, Ontario, Canada
1 review
4 of 5 stars Reviewed June 7, 2013

Novotel, North York was a pleasant experience, large room with comfy bed. Easy to navigate my way thru lobby.
Underground parking however was a bit confusing trying to find my car, even after remembering the section number, finding the section was a bit tricky to do.

  • Stayed June 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Novotel Toronto North York

Address: 3 Park Home Avenue, Toronto, Ontario M2N 6L3, Canada
Location: Canada > Ontario > Toronto
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #66 of 141 Hotels in Toronto
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Novotel Toronto North York 3*
Number of rooms: 260
Official Description (provided by the hotel):
The Novotel Toronto North York is a 3 star hotel located in uptown Toronto with easy access from major highways. Ideal for a business trip or short break, the hotel features nine meeting rooms for conferences and seminars, an exceptional restaurant andbar, heated indoor pool, fitness facilities and a direct indoor access to subway and shopping mall. ... more   less 
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Also Known As:
Novotel Toronto North York Hotel North York
Accor North York
Novotel North York
North York Novotel

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