We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Wonderful Christmas Break” 5 of 5 stars
Review of Windsor Arms Hotel

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Save
You added Windsor Arms Hotel to your Saves list
Windsor Arms Hotel
5.0 of 5 Hotel   |   18 St. Thomas Street, Toronto, Ontario M5S 3E7, Canada (Downtown Toronto)   |  
  |  
Hotel website
  |  
  |  
Hotel amenities
Ranked #16 of 140 Hotels in Toronto
Certificate of Excellence 2014
Hamilton, ON
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
22 helpful votes 22 helpful votes
“Wonderful Christmas Break”
5 of 5 stars Reviewed December 29, 2011

We spent Christmas Eve and Christmas day at the Windsor Arms. It was delightful. The staff were attentive and friendly. The Christmas buffett was excellent ( a bit smaller than previous years ). Our suite was lovely and the sweet treat and welcome back letter were a nice touch.
It is a a new tradition for our family to go there every other year for the holiday.

  • Stayed December 2011, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

215 reviews from our community

Traveler rating
    160
    30
    11
    7
    7
See reviews for
35
75
16
55
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Any
English first
Vancouver, Canada
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed December 25, 2011

I had the pleasure of staying at the Windsor Arms on a recent trip to Toronto. Their location in the middle of Toronto's shopping district is fantastic, and being nestled away on a side street seemed to make things quieter after a long day. Their extremely well equipped gym was also a great way to unwind.

Finally, and most importantly, are their staff. They manage to anticipate every need you could have, and respond to any request in a timely, knowledgable, and personable fashion.

  • Stayed November 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manila, Philippines
1 review
5 of 5 stars Reviewed December 23, 2011

The Windsor Arms is literally a paradise in the heart of downtown Toronto. From the moment you walk through their doors, you really feel like you're in a special place. The Hotel is beautifully decorated with old world English style charm, and the attentiveness of the staff takes it one step further. The room was very large and spacious, and we loved the freshly baked cookies left for us upon arrival.

  • Stayed December 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai (Bombay), India
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 20, 2011

I recently had the pleasure visiting Toronto and staying at the Windsor Arms Hotel. Everything about this establishment is top notch. The concierge staff were very knowledgable and helpful, especially in helping retrieve my lost luggage from the airline. They even arranged for one of the local stores to remain open late for me to be able to go in and replace some neccessities.

I also very much liked the twilight tea, which was very relaxing after a long day. The vegan menu in their restaurant was also very good. The suite I was given was very nice, and the only complaint I would have is that the choices on the overnight room service menu were a little bit low.

Room Tip: Corner Suite was very large & well appointed.
See more room tips
  • Stayed December 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
1 review
5 of 5 stars Reviewed December 19, 2011

My wife and I booked a night's stay for a romantic getaway weekend, and were totally blown away by the attentiveness of the staff. These are people who really enjoy what they are doing and it shows. Everyone had a smile on their face, and the atmosphere was congenial, relaxed, and exceptionally friendly. We've stayed at many of the hotels in Toronto, and the Windsor Arms is truly incomparable. Our highest recommendation for an unforgettable stay.

  • Stayed December 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oxford, United Kingdom
2 reviews
5 of 5 stars Reviewed December 18, 2011

The Windsor Arms Hotel is an oasis in the middle of downtown Toronto Their staff are extremely friendly and genuinely care how your day was, and having a butler to take care of any needs 24/7 is wonderful. The room was very beautiful and spacious, and I was impressed to find that they have a Restaurant (with a great breakfast -- complimentary) , Bar, Spa and serve an excellent traditional Afternoon Tea, despite only being a 30-room hotel.

I'd dfinitely recommend and will return.

  • Stayed December 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 5, 2011

This is perhaps our 10th visit to the Windsor Arms and we will keep returning.
There have been room renovations since our last visit and some nice new furniture additions. They were not really needed though. This is a lovely small hotel in a prime location which does everything really well. Superb quiet luxurious rooms, and impeccable service from everyone. Wonderful buffet breakfast! Friendly and not at all snobby. My wife and I have been fortunate to stay in some of the best hotels in London, Paris and the South of France and this hotel is as good as any.
Well done Windsor Arms you continue to be the best hotel in Toronto!

Room Tip: All rooms are good.
See more room tips
  • Stayed November 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to Windsor Arms Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Windsor Arms Hotel

Address: 18 St. Thomas Street, Toronto, Ontario M5S 3E7, Canada
Phone Number:
Location: Canada > Ontario > Toronto > Downtown Toronto
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Spa Hotel in Toronto
#13 Luxury Hotel in Toronto
#13 Business Hotel in Toronto
#17 Romantic Hotel in Toronto
#23 Family Hotel in Toronto
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Windsor Arms Hotel 5*
Number of rooms: 28
Official Description (provided by the hotel):
Consecutively voted the #1 hotel in Toronto by Conde Nast Traveler Magazine, the Windsor Arms Hotel is nestled on a quiet street ideally located just steps away from Yorkville, the heart of Toronto's most fashionable shopping and entertainment district. An aura of warmth, discreet luxury, and the latest technology combined with our exceptional level of service makes Windsor Arms Toronto's most luxurious boutique hotel. Behind our century-old portals are 28 new luxury suites with 24-hour butler service. The Windsor Arms is host to the Courtyard Cafe - open for Sunday brunch and special events; Prime Steakhouse -open for breakfast, lunch and dinner and a full Vegan menu; the Tea Room for Afternoon Tea and Lounge twenty-two for tapas and cocktails. The Spa offers fully serviced individual treatment rooms, swimming pool and exercise facilities. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Hotels.com, Booking.com, Expedia, Despegar.com, Priceline and Jetsetter so you can book your Windsor Arms Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Windsor Arms Toronto
Windsor Arms Hotel Toronto

Owners: What's your side of the story?

If you own or manage Windsor Arms Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.