It looks nice and flashy from the outside but inside it looks tired and worn. It looks as though they have tried to make an effort to make it look nice inside the rooms but really it needs a complete renovation.
The staff were a bit hit and miss. Sometimes they were helpful (when we asked for suggestions about things in the area that we could do) but other times when we asked for help they were rather rude. We had to ask 3 times for an extra set of towels to be brought to the room when there were 3 of us in a room with 2 queen beds and they had only given us 2 sets of towels.
The internet is ridiculously expensive. I would have expected it to be free as it has been in most other (cheaper) hotels I have stayed in but they charged $5 for 15 mins or $12 for 24 hours! Internet should be free in any hotel these days.
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- Also Known As:
- Town Hotel Toronto
- Town Inn Suites Toronto