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Toronto Marriott Downtown Eaton Centre Hotel: Traveler Reviews

4.0 of 5
525 Bay Street, Toronto, Ontario M5G 2L2, Canada (Downtown Toronto)
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Ranked #24 of 138 hotels in Toronto
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485 reviews from our community

Traveler rating
    179
    213
    67
    16
    10
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Families
98
 
Couples
110
 
Solo
33
 
Business
139
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Burlington, Canada
Top Contributor
60 reviews 60 reviews
38 hotel reviews
Reviews in 42 cities Reviews in 42 cities
182 helpful votes 182 helpful votes
“Fantastic location, great hotel”
5 of 5 stars Reviewed February 11, 2013

I've stayed in many hotels in downtown Toronto, and the Marriott Eaton Centre is now my favourite.

Beautiful, spacious lobby. Efficient, helpful, knowledgeable and courteous check-in. Large, spotless and comfortable room. Request a corner room in a higher floor (ending in 02)!

Fantastic location adjacent to the Eaton Centre, Yonge Dundas Square, City Hall, and Chinatown. Walking distance to most everything else in downtown Toronto, and only steps to the subway.

  • Stayed December 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ajax, Ontario, Canada
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
“Friendly helpful Staff”
5 of 5 stars Reviewed February 10, 2013

Stay here when we are downtown TO for business. Note to people in Scooters and wheelchairs the Marriott is connected to the Eaton Centre, however it is not accessible (there is about 10 steps that stop you. It is a pity, We were there on Thursday & Friday Feb 7 & 8 ( @TOsnow) The Marriott have an accessible door which is on the south side which is maybe a 100 yards to the Eaton Centre . The problem for all of Friday was that this walkway was not plowed and we had to take the long route to get to eat at Mr GreenJeans. Almost 25 minutes to figure it all out coming and going.

Room Tip: The accessible rooms only have King Beds
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  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Barcelona, Spain
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
“Nice Hotel”
4 of 5 stars Reviewed February 1, 2013

I stayed one night 26th JAN 13. Service was good (specially Austin from Concierge who helped on several occasions on suggestions on car rental). Bar was average and needed a bit more animation but drinks were good and cozy ambiance with the chimney.

Room size is good, comfortable bed and clean throughout. Equipped with all amenities you may need.

Breakfast was good. Buffet style with a correct variety.

  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Gibraltar
Senior Contributor
44 reviews 44 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
16 helpful votes 16 helpful votes
“Great Location and Service”
5 of 5 stars Reviewed January 31, 2013

With -18C temperatures, the best thing about this hotel was the ability to get to the shopping centre and the underground walkways without having to wear a coat.

Rooms were bright and spacious. Service at front desk and concierge were very friendly and efficient with concierge providing me with local bus routes and timetables for a visit to Niagara Falls.

The central location of the hotel makes it ideal for venturing out and exploring this city with CN tower being some 20 minutes by foot and Harbour Front just a bit more. Good location for shopping (Eaton Centre) as well as the financial district.

My only niggle was the noise from water pipes of adjoining rooms. Every time someone took a shower or flushed the toilet it woke me up which was annoying as I was trying to recover from lost sleep at different times of the day.

Room Tip: Rooms overlooking Trinity Square are away from the noise and hustle of the street.
See more room tips
  • Stayed January 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Rochester, New York
Contributor
17 reviews 17 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
5 helpful votes 5 helpful votes
“Excellent service!”
4 of 5 stars Reviewed January 23, 2013

I've stayed at this hotel multiple times, and each time I'm impressed with it! The staff is very accommodating and truly knows the area. They were able to recommend several activities that appealed to a diverse group of personalities. The rooms are fairly large and quite clean. The fact that this hotel is attached to the mall (also meaning that you don't have to venture outside to catch the subway!) is an added bonus. The breakfast buffet is excellent, there is something for everyone.

  • Stayed July 2012, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Toronto Marriott Downtown Eaton Centre Hotel

Also Known As:
Marriott Toronto
Toronto Marriott
Address: 525 Bay Street, Toronto, Ontario M5G 2L2, Canada
Phone Number:
Region: Canada > Ontario > Toronto > Downtown Toronto
Amenities:
Business Center Fitness Center Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#17 Luxury Hotels in Toronto
#20 Family Hotels in Toronto
#33 Business Hotels in Toronto
Price Range: $$$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Welcome to Toronto Marriott Downtown Eaton Centre hotel. An upscale downtown Toronto hotel and guest suites offers hi tech business meeting rooms for the business traveler, with free Wi-Fi in public areas and an array of family vacation packages. ... more   less 
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