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“Does what it says on the tin....” 4 of 5 stars
Review of Toronto Marriott Downtown Eaton Centre Hotel

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Toronto Marriott Downtown Eaton Centre Hotel
4.0 of 5 Hotel   |   525 Bay Street, Toronto, Ontario M5G 2L2, Canada (Downtown Toronto)   |  
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Ranked #28 of 141 Hotels in Toronto
GreenLeadersPlatinum level
Birmingham
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
14 helpful votes 14 helpful votes
“Does what it says on the tin....”
4 of 5 stars Reviewed November 16, 2012

I stay in Marriots all the time. I find them to be exactly what a business traveller needs. This one is no different but perhaps above average. Very comfortable. Good food. Nice beds. Great location (2 minute walk to the office). For a business traveller I can't fault it.

Stayed March 2012, traveled on business
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809 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (124)
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Orleans, Ontario
Top Contributor
74 reviews 74 reviews
70 hotel reviews
Reviews in 38 cities Reviews in 38 cities
95 helpful votes 95 helpful votes
4 of 5 stars Reviewed November 13, 2012

Stayed here for a conference in late October and was impressed with the conference facilities, food, accommodations, bar and lobby area and very good fitness centre. Staff were exceptionally friendly and the location is across from City Hall, right on Bay Street, close to the Eaton Centre with a fixed link, two mins to TTC/subway etc. If your business takes you to downtown Toronto, you can't go wrong with this hotel.

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Rochester, New York
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 11, 2012

We spent a fun weekend in Toronto (our first trip back in years) and this was conveniently located near many of the sights and attractions. We appreciated finding out that the parking at the next door Eaton Centre was CONSIDERABLY cheaper than if we had parked here. (less than half the price and literally right next door!) Our room on the 12th floor was quiet, clean and the bed was comfortable. The concierge, Paulyne, was more than happy to help us with some very good recommendations for dinner. We spent extra for the buffet breakfast with our room package. It was a little pricey, but very convenient. The food was very good and David, our server was friendly. We plan to return to Toronto next year and will definitely consider returning to this Marriott again.

Room Tip: Rooms overlooking Trinity Church are quiet (no street noise)
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  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Edmonton
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed November 8, 2012

We arrived late, restaurant was closed, we were told we find numerous restaurants within a block or so. Since we were not familiar with downtown Toronto, this didn't seem like a great option. The room seemed quite average, not great for the price.

  • Stayed October 2012, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Sudbury
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 6, 2012

Staff was incredibly helpful. Restaurant in the hotel was average with regards to service.
Room was clean and well layed out. Easy access to Eaton Centre.
Although nothing can be done about this but no access to fresh air via windows that open is the only negative I can say about the hotel.

Breakfast buffet at $26.00 seemed high for what was provided.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Washington DC, District of Columbia
Top Contributor
83 reviews 83 reviews
42 hotel reviews
Reviews in 31 cities Reviews in 31 cities
165 helpful votes 165 helpful votes
4 of 5 stars Reviewed October 30, 2012

Very nice hotel with a great location downtown close to the Toronto "Times Square". I try to stay there even thought I get recommendations from my colleagues elsewhere. Service is generally very good and the concierge room is close to the restaurant so very convenient. Bit miffed that after I left they zapped on a charge and accounting would not call me back. But I got in touch with Mary from the Executive Offices and she apologized and took care of my issue. So far I've been impressed with the EA's that work for the GM. They are very professional and solve issues. I hope the GM reads this as Mary allowed me to give your property a very good review.

  • Stayed June 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Kingston
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 25, 2012

The location was terrific, the reason I chose this particular hotel. The staff were very friendly and didn't treat me differently based on my appearance (I was very sick upon arrival, I'm talking dry skin and red eyes).

The beds were so comfortable that I fell right asleep.

I love, love, LOVE that the second floor has a hallway that leads right into the Eaton Centre.

Will stay again!

Room Tip: Make specifications / requests BEFORE you show up! :)
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  • Stayed October 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Toronto Marriott Downtown Eaton Centre Hotel

Address: 525 Bay Street, Toronto, Ontario M5G 2L2, Canada
Location: Canada > Ontario > Toronto > Downtown Toronto
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Toronto
#21 Luxury Hotel in Toronto
#22 Romantic Hotel in Toronto
#28 Family Hotel in Toronto
#29 Business Hotel in Toronto
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Toronto Marriott Downtown Eaton Centre Hotel 4*
Number of rooms: 459
Official Description (provided by the hotel):
Welcome to Toronto Marriott Downtown Eaton Centre hotel. An upscale downtown Toronto hotel and guest suites offers hi tech business meeting rooms for the business traveler, with free Wi-Fi in public areas and an array of family vacation packages. ... more   less 
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Also Known As:
Marriott Toronto
Toronto Marriott

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