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“Terrific Location; Excellent Marriott EVERYTHING!” 5 of 5 stars
Review of Toronto Marriott Downtown Eaton Centre Hotel

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Toronto Marriott Downtown Eaton Centre Hotel
4.0 of 5 Hotel   |   525 Bay Street, Toronto, Ontario M5G 2L2, Canada (Downtown Toronto)   |  
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Ranked #26 of 141 hotels in Toronto
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Brampton, Canada
Top Contributor
65 reviews 65 reviews
9 hotel reviews
Reviews in 15 cities Reviews in 15 cities
78 helpful votes 78 helpful votes
“Terrific Location; Excellent Marriott EVERYTHING!”
5 of 5 stars Reviewed March 20, 2012

Stayed 2 nights last weekend. The room was spotless; the service was efficient and pleasant. We got exactly what we asked for--a nice quiet room on a high(er) floor. The requested room service arrived within moments of check-in. All the employees are smiling and chatty and just lovely. None of this is unusual for a Marriott. ALL Marriott Hotels are this good. What's nice about this one in particular is the location: right next to the Eaton Centre and WALKING distance to most if not all of downtown Toronto.

The room was erormous. Could actually have fit a sofa or at least a love seat in there. I wasn't too thrilled about not having access to the window, but it was an oddly shaped room and perhaps the desk really couldn't go anywhere else. The only negative, if you can even count it as such, is that I loathed the "gold/yellow/baby-poo colour of the walls in the room--but that's just personal preference on my part and nothing really to complain about, We spent most of the time walking around TO anyway, or sleeping in the AWESOME bed.

We didn't eat in the restaurant but had a really good cup of coffee one morning. I would be very surprised if the restaurant didn't live up to Marriott standards.

Room Tip: If you want a quiet room ask for something away from the elevator and overlooking Trinity Bell Squar...
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  • Stayed March 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (102)
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Toronto
Contributor
17 reviews 17 reviews
16 hotel reviews
Reviews in 10 cities Reviews in 10 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed March 19, 2012

Arrived on a Saturday for a one night stay at 12:00 and was still checked into my rooms right then. I had booked two rooms and was very pleasantly surprised that they anticipated that I would like adjoining rooms even though I hadn't requested it. Also requested a high floor and was given the 16th floor! Nice to have a hotel listen and respond to requests.

Check in was great, was engaged by the front desk agent the entire time, he made a point of making conversation with me while he did his work to get me checked in. Only thing that was missing and would have been nice is a quick run down on the hotel itself. But, checkin went very quickly and efficient.

Arrived at the rooms and was very impressed as usual. Everything was spotlessly clean, I can usually find something to comment on when it comes to hotel rooms but the room was actually perfect. View was amazing and the bed was extremely comfortable.

Did not hit the restaurants on this visit, but everything from top to bottom for this visit was first class! The staff here are so pleasant and engaging! The Eaton Centre Marriott certainly sets the bar for the Marriotts in Ontario!

Thanks for a great stay!

  • Stayed March 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 17, 2012

This hotel is awesome for several reasons. Huge rooms, clean and renovated. Great lobby to hang out in. Amazing location and accessible to Eaton Centre. Great staff, this hotel knows what they are doing and when I stay in downtown Toronto they are always my first choice.

  • Stayed March 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Draper, UT
Top Contributor
104 reviews 104 reviews
60 hotel reviews
Reviews in 53 cities Reviews in 53 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed March 16, 2012

I like Marriott, and the Eaton Centre is a nice property. Good staff, clean rooms, decent restaurant on premises.

  • Stayed January 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Martintown
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 16, 2012

A well-maintained hotel with a very friendly and helpful staff. Excellent location with easy access to a large number of attractions and ideal for shoppers. A very good restaurant and bar on site with many others in the area. Will definitely be back.

  • Stayed March 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Waterloo, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed March 13, 2012

This place is great. The staff is overly helpful, going out of their way to make the stay perfect. Rooms are nice, large and tvs a large size. Evryone here works to make your stay the best it can be.

  • Stayed February 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Pasco, Washington
Top Contributor
66 reviews 66 reviews
65 hotel reviews
Reviews in 53 cities Reviews in 53 cities
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed March 2, 2012 via mobile

Yhis Marriott is located immediately next to the Trinity Church and the Waton Centre; immediately in the heart of downtown Toronto.

Internet is for a fee of $16 per day for wired or wireless in room. Parking is a whopping $26 per night ($36 with valet service).

Reception and checkin staff are flawless and will help you with anything youay need. The bar and main restaurant is on par with other Marriotts I've been to.

The rooms are nice and spacious An feature all you'd expect from the brand.

Would stay there again.

  • Stayed February 2012
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Toronto Marriott Downtown Eaton Centre Hotel

Address: 525 Bay Street, Toronto, Ontario M5G 2L2, Canada
Phone Number:
Location: Canada > Ontario > Toronto > Downtown Toronto
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Toronto
#19 Luxury Hotel in Toronto
#21 Romantic Hotel in Toronto
#27 Business Hotel in Toronto
#31 Family Hotel in Toronto
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Toronto Marriott Downtown Eaton Centre Hotel 4*
Official Description (provided by the hotel):
Welcome to Toronto Marriott Downtown Eaton Centre hotel. An upscale downtown Toronto hotel and guest suites offers hi tech business meeting rooms for the business traveler, with free Wi-Fi in public areas and an array of family vacation packages. ... more   less 
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Also Known As:
Marriott Toronto
Toronto Marriott

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