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“Highly Recommend” 5 of 5 stars
Review of Novotel Toronto Centre

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Novotel Toronto Centre
3.0 of 5 Hotel   |   45 The Esplanade, Toronto, Ontario M5E 1W2, Canada (Downtown Toronto)   |  
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Ranked #48 of 141 Hotels in Toronto
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1,233 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (123)
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Fareham, United Kingdom
Top Contributor
54 reviews 54 reviews
14 hotel reviews
Reviews in 19 cities Reviews in 19 cities
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed August 7, 2014

The Hotel is in great location. There are loads of restaurants in the surrounding area including the Spaghetti Factory right outside. Despite this we heard no noise at all in the 3 nights we stayed. Younge Street is 2 streets away so its a really simple 10 minute walk to the Eaton Centre and the main tourist centre.

The room was spotlessly clean and the beds really comfortable. Despite there being 2 double beds in the room there was plenty of space. The bathroom again was spotless and very spacious with a bath & powerful shower.

Breakfast unfortunately was not free but we had a voucher for kids eat free so it made the $18 per person fee reasonable. There was loads to choose from in a buffet style, including Bagels & toast, pastries, cereal & cooked breakfast.

The hotel provides quick free WiFi and the staff were really pleasant and genuinely seemed happy in their jobs and happy to help you where they could.

The only reason that I did not give 5 stars was the charged for breakfast, but if i ever get a change to come back to Toronto i would not hesitate to stay here again.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-NTC, General Manager at Novotel Toronto Centre, responded to this review, August 15, 2014
Thank you for your positive, in-depth review! I’m very happy we could provide you with a comfortable place to stay in the heart of Toronto.
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Hinckley, United Kingdom
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed August 6, 2014

Checking out tomorrow morning and its been perfect for what we wanted. Location is great..right opposite bars and restaurants..loads of choice for me and my boyfriend who enjoy a few drinks on holiday. Easy to get the airport shuttle here..get off at the westin hotel and its a 5min walk. Room is lovely..just a shame breakfast isnt included and buffet (although lovely) we found to be a bit expensive. Would come back

  • Stayed August 2014
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-NTC, General Manager at Novotel Toronto Centre, responded to this review, August 15, 2014
I’m very glad you appreciated our central location and guest rooms! Your feedback is very important to us, so I’d like to thank you for your review.
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Navan
Top Contributor
94 reviews 94 reviews
27 hotel reviews
Reviews in 31 cities Reviews in 31 cities
90 helpful votes 90 helpful votes
4 of 5 stars Reviewed August 6, 2014

Check in was very efficient and the receptionist was very helpful and informative . The room was spacious and comfortable with a large table for working. The hotel offers free wi-fi. The en-suite was large and the shower was great. The choice of breakfast was wide enough to satisfy everyone. All things considered a very comfortable stay.

Stayed August 2014
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-NTC, General Manager at Novotel Toronto Centre, responded to this review, August 15, 2014
I am thrilled to read that you enjoyed all aspects of our hotel, from our friendly service to the complimentary wi-fi! We hope you will choose us again when staying in Toronto.
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Calgary, Canada
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 6, 2014

The hotel is perfectly located - close to many restaurants and downtown Toronto attractions. Parking a little steep but standard for downtown. Breakfast not included - buffet had lots of options. Rooms were spacious and clean.

  • Stayed July 2014, traveled solo
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-NTC, General Manager at Novotel Toronto Centre, responded to this review, August 15, 2014
Thank you for your five-star review! It pleases me to see our guests enjoy our guest rooms, amenities, and proximity to all of Toronto’s great sites.
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Ancaster
Contributor
18 reviews 18 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed August 5, 2014

We recently stayed at the Novotel while in Toronto at a Jay's game. The facility was very clean. The best part was its location. It was within walking distance to the Rogers Center, Ripley's Aquarium and the St. Lawrence market. Public Parking next door to the hotel had reasonable rates for Toronto. Would stay there again.

  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-NTC, General Manager at Novotel Toronto Centre, responded to this review, August 8, 2014
Thank you for your positive comments! I’m happy to hear you were able to get to Rogers Centre without any hassle because of our location. We’d love to be your home base for future events in our city!
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Additional Information about Novotel Toronto Centre

Address: 45 The Esplanade, Toronto, Ontario M5E 1W2, Canada
Location: Canada > Ontario > Toronto > Downtown Toronto
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#35 Family Hotel in Toronto
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Novotel Toronto Centre 3*
Number of rooms: 262
Official Description (provided by the hotel):
Novotel Toronto is nestled in the historic district of Old Town Toronto. Get a glimpse into Toronto’s past strolling through cobblestone streets, enjoy a wide array of gastronomical international treats at the St. Lawrence Market or savour the flavours from myriad restaurants and pubs. Just steps from the Hockey Hall of Fame, Harbourfront and Union Station, the Novotel is 30 minutes from Pearson International Airport and 5 minutes from Billy Bishop Airport.With a European flavour, whether you are staying for business or pleasure the hotel offers a variety of services to make any stay exceptional. ... more   less 
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Also Known As:
Novotel Toronto Centre Hotel Toronto
Accor Toronto Centre
Toronto Novotel

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