We, a couple from the Netherlands, stayed in this hotel from 11 till 14 March. No doubt a fine hotel, nice room, a perfect location, free wifi. The hotel was prepaid. We had no extra expenses. What a surprise that our Amex credit card was charged for an extra $13.56 ($ 12.00 Destination Marketing Program and $ 1.56 HST DMP (whatever that is). I mailed the hotel, in a short mail the hotel referred to an attached message with some explanation about supporting some kind of office that promotes tourism in Canada. I mailed the hotel and asked them why a tourist has to pay for promoting tourism in Canada. In a short mail the hotel referred to another attached message. I mailed the hotel and asked them to answer just a simple question: do I have to pay DMP and HST (?), is this an obligation? The hotel does not bother to answer. Amex has removed the amount from my credit card. Now I understand why I did not get an invoice when we left the hotel. Beware of this kind of tricky business. Novotel does not say anything about this charge when you book the hotel. Beware of it.
- Official Description (provided by the hotel):
- Novotel Toronto is nestled in the historic district of Old Town Toronto. Get a glimpse into Toronto’s past strolling through cobblestone streets, enjoy a wide array of gastronomical international treats at the St. Lawrence Market or savour the flavours from myriad restaurants and pubs. Just steps from the Hockey Hall of Fame, Harbourfront and Union Station, the Novotel is 30 minutes from Pearson International Airport and 5 minutes from Billy Bishop Airport.With a European flavour, whether you are staying for business or pleasure the hotel offers a variety of services to make any stay exceptional. ... more less
- Reservation Options:
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- Also Known As:
- Novotel Toronto Centre Hotel Toronto
- Accor Toronto Centre
- Toronto Novotel