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“Beautiful Hotel” 5 of 5 stars
Review of The Omni King Edward Hotel

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The Omni King Edward Hotel
4.0 of 5 Hotel   |   37 King Street East, Toronto, Ontario M5C 1E9, Canada (Formerly Le Meridien King Edward) (Downtown Toronto)   |  
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Special Offer
$50 Dining Credit
Ranked #14 of 141 Hotels in Toronto
Mississauga, Canada
1 review
“Beautiful Hotel”
5 of 5 stars Reviewed June 6, 2014

Hotel was beautiful and the staff were amazing and very polite. Highly recommend this hotel to any friends or family looking for a night out in the city. The location is great and the Valet service is fast and staff is friendly.

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Omni Hotels & Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,435 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (207)
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Fonthill, Canada
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 6, 2014

When booking ensure you are recieving a updated room, otherwise you will have a room that looks nothing like the pictures described on the website. My room was outdated and worn and the carpets were stained.

  • Stayed June 2014, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KingEdward1903, General Manager at The Omni King Edward Hotel, responded to this review, June 16, 2014
Dear Laura M,

Thank you for taking the time to review your experience. Please accept my apologies for not meeting your room expectations. We have commenced the renovation of guest rooms on two floors as part of a broader plan to renovate the entire hotel. I hope you return to experience our newly renovated rooms.

Jeff Waters
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Juan
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 6, 2014

I stayed 5 nights at this hotel and it was a very good experience.It is well located and the staff's attention was excellent. We intend to come back next year,hoping that at that time we will be assigned a renovated room.

  • Stayed June 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orange County, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 3, 2014

We loved the staff at the King Edwards. Very friendly and accommodating. The 2 queen bedrooms on the 7th floor are larger than the king rooms on the higher floors if you desire spaciousness. They provide fresh apples anytime. And the location is wonderful. Within walking distance of everything

  • Stayed May 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KingEdward1903, General Manager at The Omni King Edward Hotel, responded to this review, June 5, 2014
Dear Pendra L,

We are happy to know that your room was to your satisfaction and that you found our staff friendly and accommodating. I will share your comments with the team and know that they will appreciate your feedback. Thank you for choosing to stay at the Omni King Edward and we look forward to the earliest opportunity to welcome you back.

Jeff Waters
General Manager
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1 review
4 of 5 stars Reviewed June 2, 2014

WE were treated a bit snobbishly because we did not seem to fit the guest list of the hotel. This was not the first 5 star hotel I have been in but the first time I was looked down upon. The hotel is gorgeous and well located. don't take a room on second floor though.

  • Stayed May 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KingEdward1903, General Manager at The Omni King Edward Hotel, responded to this review, June 3, 2014
Dear 853carolem,

Thank you for your review. I am very sorry for the disappointing experience you encountered during your stay. Our staff are always made aware that we are in a highly competitive business where good service is one of the important distinguishing features between us and the other hotels in the area. Service is our business and there is no excuse for any of our staff members to behave the way you perceived it. Rest assured that we will provide counsel where necessary to prevent any recurrence in the future. We have tried to maintain our service level to the highest standard and I hope that you will consider this experience an unfortunate exception, not the rule. I do appreciate that you found the hotel gorgeous and well located for your requirements.

Thank you for choosing to stay at the Omni King Edward.

Jeff Waters
General Manager
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Calgary, Canada
2 reviews
5 of 5 stars Reviewed June 2, 2014

This is my favorite Hotel in downtown Toronto. It is a great historical hotel that has been sensibly updated without ruining the charm. The room that I was in this time had recently been updated and was very well done. The staff always makes you feel welcome.

  • Stayed May 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mississauga, Canada
Contributor
17 reviews 17 reviews
4 hotel reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed June 1, 2014

This was my first time staying at the King Eddy and had heard from people that it was pretty posh. This place really lived up to its reputation. Our room was very large, beds comfortable. There was a Keurig coffee machine with four types of coffee and two types of tea available. Plenty of towels in the bathroom, nice soaps as well.

Truly, the highlight was the customer service. Around 6:30pm there was a knock on the door and housekeeping dropped off fresh chocolate chip cookies and milk for my kids and gave me a card thanking me for staying! In the morning, they delivered fresh juice, again a complimentary treat for us.

Wifi was free, location was just minutes from Yonge/Dundas Square but in the room the noise was minimal. You could hear the traffic from people walking up and down through the hallway, but all in all, this was my favourite hotel stay in forever! If you want value for your money, you'll find it here.

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KingEdward1903, General Manager at The Omni King Edward Hotel, responded to this review, June 3, 2014
Dear adrianebeaudry2002,

Thank you for taking the time to review your stay. We are thrilled to hear that your first experience with the Omni King Edward Hotel was a positive one and we hope that future visits are in order. I am delighted that you enjoyed the comfort of our spacious room and pleased to hear of the service you received from our professional, friendly and caring staff. I will be sure to pass on your comments to the staff members as they will be pleased to learn of the difference they made to your experience.

We look forward to welcoming you back soon.

Jeff Waters
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Omni King Edward Hotel

Address: 37 King Street East, Toronto, Ontario M5C 1E9, Canada (Formerly Le Meridien King Edward)
Phone Number:
Location: Canada > Ontario > Toronto > Downtown Toronto
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#9 Family Hotel in Toronto
#11 Spa Hotel in Toronto
#11 Business Hotel in Toronto
#12 Luxury Hotel in Toronto
#12 Romantic Hotel in Toronto
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Omni King Edward Hotel 4*
Number of rooms: 298
Official Description (provided by the hotel):
Sixteen-story Edwardian Hotel dating from 1903. ... more   less 
Reservation Options:
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Also Known As:
Le Meridien King Edward Hotel Toronto
Meridien King Edward
King Edward Hotel Toronto
Toronto Le Royal Meridien King Edward
Le Meridien Toronto
Toronto Le Meridien
Le Royal Meridien King Edward

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