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“Old fashioned charm, old fashioned plumbing too” 4 of 5 stars
Review of The Omni King Edward Hotel

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The Omni King Edward Hotel
4.0 of 5 Hotel   |   37 King Street East, Toronto, Ontario M5C 1E9, Canada (Formerly Le Meridien King Edward) (Downtown Toronto)   |  
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Special Offer
$50 Dining Credit
Ranked #14 of 141 Hotels in Toronto
Toronto, Canada
Top Contributor
162 reviews 162 reviews
26 hotel reviews
Reviews in 39 cities Reviews in 39 cities
82 helpful votes 82 helpful votes
“Old fashioned charm, old fashioned plumbing too”
4 of 5 stars Reviewed October 28, 2013

What do you call a bidet with no hot water? A bit of a surprise, I'd say. Odd that the cold bidet with the leaking faucet and non-functional plug is in a recently renovated room.

Old hotels are creaky, but that's part of the charm. Leaky not so much.

The bathroom, like the guest room, is huge. Its little furniture seems out of place in the large space.

The beds are comfy and the room is well-equiped. It is a bit shocking, given the room rates, that there is a $15 charge for a day of pretty weak wifi.

The fitness centre is one of the best I have seen, particularly in a hotel of this vintage. It is big, bright, well equiped and well maintained.

The staff are generally polite and helpful, and the food is quite good. The Consort bar in the lobby is a delightful spot to sink into a squishy chair and watch people go past on King St.

Looking forward to upgrades to this venue as Omni settles in as new owners.

  • Stayed October 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KingEdward1903, General Manager at The Omni King Edward Hotel, responded to this review, November 5, 2013
Dear Elizabeth W,

Thank you for taking the time to write a review. I am sorry if certain aspects of your stay did not meet your expectations. We are constantly striving to improve our guest’s experience and appreciate the comments that will help us address the areas that require attention.

I am delighted that you had the opportunity to check out the newly renovated fitness centre and enjoyed the atmosphere of The Consort lounge. I am also particularly pleased that our polite and helpful staff were on hand to enhance your experience.

Thank you for choosing to stay at The Omni King Edward Hotel.

Jeff Waters
General Manager
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1,435 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (207)
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Canada
Contributor
19 reviews 19 reviews
18 hotel reviews
Reviews in 15 cities Reviews in 15 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed October 28, 2013

I was staying for just one night in Toronto, and I wanted a hotel near the train station. I was happy to get a very affordable room at the King Edward on Priceline. I'm a firm believer that the worst room at 4 star hotel is better than the best room at a 3 star hotel. I was mildly concerned when I was given a room on the second floor, however, it was good. Originally, I was concerned about street noise, but it was fine. Very quiet. The room had been renovated and it was huge; likely two older rooms turned into one. The bathroom was quite large too. I can see that with the new renovation and more modern furnishings, they must be targeting the business traveller. The room itself reminded me of a Westin. The lobby and mezzanine are like a museum. It is fun to walk around and look at the historic photos and enjoy the atmosphere. The front desk and concierge staff provided excellent service. I did not have time to visit the bar or restaurant, but they looked quite inviting. For convenience, there is also a Tim Hortons right across the street, and you are close to the King metro. Very walkable from Union Station and to Front Street and the St. Lawrence market. This was my second time at the King Eddy and I recommed it!

  • Stayed October 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KingEdward1903, General Manager at The Omni King Edward Hotel, responded to this review, November 5, 2013
Dear SoloSpirit,

Thank you for taking the time to post your review. I am delighted to read that your stay went smoothly and that you were pleased with the room accommodation and excellent service. I will be sure to share your feedback with our front desk and concierge teams who will be very appreciative of your kind remarks.

Thank you for choosing to stay with us for the second time and I look forward to welcoming you back for future stays.

Jeff Waters
General Manager
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2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed October 26, 2013 via mobile

This hotel was in a prime location and a lovely building. The staff were very helpful, professional and could not do enough for us. The concierge staff Brian and Vanessa were exceptional..keep up the good work!
We visited Niagra falls which was organised through the hotel and would highly recommend doing this trip. The guide was an absolute delight! A real gentleman.
The hotel room was nice and clean and had all mod cons. The bed was very comfortable. We arrived before check in time and they already had our room ready. On check out we were able to store our luggage securely and with no hassle for no extra charge. The staff could not be more helpful.
Would highly recommend this hotel. One of the best I've stayed in for location and friendliness

Stayed October 2013, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KingEdward1903, General Manager at The Omni King Edward Hotel, responded to this review, November 5, 2013
Dear Stephanie S,

I am very pleased to read that your stay was seamless and perfect in every way. Brian and Vanessa are thrilled to receive your special mention of the great service they provided. The Omni King Edward is very fortunate to have an employee group that is caring, friendly and professional. Thank you for acknowledging their exceptional service.

It was our pleasure to be of service to you and we look forward to having you with us again soon.

Jeff Waters
General Manager
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Toronto Ontario
Contributor
14 reviews 14 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed October 26, 2013

My wife and I booked a stay at the King Eddie last night as we were attending a concert at the ACC. I recall staying here as a child with my parents about 50 years ago when it really had a lot of historical charm - glad to say a lot of that charm still exists! Service was excellent from the doorman - front desk clerk and our waiter at this morning's breakfast. We had an un-renovated room and I was a bit concerned about how dated it would be. The clerk suggested we check it out and she would call up to see how we liked it. We ended up with an absolutely huge 8th floor corner room. It was a bit dated but the bathroom was lovely and the room was extremely clean with all the amenities you could ask for. She called up to see how we liked it and we said it would be fine. Very impressed with the follow-up and little touches consistent with what you would expect of a fine hotel.
We enjoyed looking at the old photos of the hotel from 1903 and the early 1900's on display in the lobby and had a nice breakfast this morning. All in all, a really good stay which brought back some fond memories of a long time ago.
I'd recommend this hotel to anyone - great location - lots of character and highly service-oriented staff!!

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bangkok, Thailand
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 23, 2013

stay for 2 nights apply for omni member and they give us free wi fi love it.the location is excellent walk step to subway .room quiet old but very clean and nice decoration but they don't have a closet other is good except a bug in toilet they not harm but a bit creepy when I see a lot

  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KingEdward1903, General Manager at The Omni King Edward Hotel, responded to this review, October 24, 2013
Dear Kookkay,

Although I am pleased to learn that the hotel`s location, room and décor were all to your liking, I am very sorry about the bug you found in the toilet and regret the inconvenience caused to you. We take precautions and necessary measures to ensure a bug free environment. Rooms are thoroughly cleaned and carefully inspected prior to guest`s arrival. If necessary a pest control company is immediately contacted to have the rooms inspected for any evidence of bugs. I will take your comments back to our Housekeeping team to ensure no further recurrence.

Thank you for your feedback and I hope you return to stay with us again.

Jeff Waters
General Manager
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Buzzards Bay, Massachusetts
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 23, 2013

Hotel staff could not have been more helpful. They got me into my room early after a red eye and were very helpful throughout my stay.

The hotel fitness center was well equipped and room service was quick and efficient.

I would highly recommend for business travelers - service and amenities make this a terrific choice.

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KingEdward1903, General Manager at The Omni King Edward Hotel, responded to this review, October 24, 2013
Dear MKP2,

Thank you for your review. It is great to know that our excellent service and amenities made for a wonderful stay. I will be certain to share your feedback with our team and look forward to your next visit.

Jeff Waters
General Manager
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Montreal, Canada
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 21, 2013

The whole operation feels very well organized and it's got that old world charm. The staff were excellent, including the valets. We loved the neighbourhood, with many things to do within walking distance. The room was super big, and incredibly enough, we liked the total wallpaper treatment. It's a bit expensive, but so is anything else in the area. We would gladly return on any opportunity.

  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KingEdward1903, General Manager at The Omni King Edward Hotel, responded to this review, October 23, 2013
Dear JJJ101,

Thank you for your review. I am pleased that you received excellent service and that the hotel’s location was ideal for your visit. We are thrilled that you will be returning and look forward to making your next visit just as pleasant and enjoyable.

Jeff Waters
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Omni King Edward Hotel

Address: 37 King Street East, Toronto, Ontario M5C 1E9, Canada (Formerly Le Meridien King Edward)
Phone Number:
Location: Canada > Ontario > Toronto > Downtown Toronto
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#9 Family Hotel in Toronto
#11 Spa Hotel in Toronto
#11 Business Hotel in Toronto
#12 Luxury Hotel in Toronto
#12 Romantic Hotel in Toronto
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Omni King Edward Hotel 4*
Number of rooms: 298
Official Description (provided by the hotel):
Sixteen-story Edwardian Hotel dating from 1903. ... more   less 
Reservation Options:
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Also Known As:
Le Meridien King Edward Hotel Toronto
Meridien King Edward
King Edward Hotel Toronto
Toronto Le Royal Meridien King Edward
Le Meridien Toronto
Toronto Le Meridien
Le Royal Meridien King Edward

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