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“great place to stay” 5 of 5 stars
Review of Cambridge Suites Toronto

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Cambridge Suites Toronto
4.0 of 5 Hotel   |   15 Richmond St. E., Toronto, Ontario M5C 1N2, Canada (Downtown Toronto)   |  
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Ranked #19 of 141 Hotels in Toronto
michigan
Senior Contributor
37 reviews 37 reviews
27 hotel reviews
Reviews in 25 cities Reviews in 25 cities
30 helpful votes 30 helpful votes
“great place to stay”
5 of 5 stars Reviewed November 14, 2013

This hotel is very centrally located to all of the downtown toronto malls, including the bay and is also in walking distance to the downtown market. easy access to the freeway coming into town. The room was very nice. sofa sleeper was very comfortable. staff were overall very accommodating. also reasonably priced. GREAT place to stay!!

  • Stayed November 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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1,301 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (219)
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English first
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 9, 2013 via mobile

We've been home for 6 days from Toronto but had a very enjoyable stay at this hotel. We are a family of 3, our son slept on the sofa bed which he said was very comfortable. The rooms we're very clean and replenished with towels and amentities every day. There's a mini kitchenette area and dining area, I was impressed with the launderette in the parking area downstairs. The hotel is very central if you don't hire a car, Eaton Centre is a 5 minute walk, The Path is even better if you want to stay inside whilst walking. Loads of places to eat too......

Stayed October 2013, traveled with family
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Manalapan, New Jersey
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed November 8, 2013

This hotel is centrally located in downtown Toronto and offers nicely appointed suites. I stayed there with 3 of my coworkers and all 4 rooms were different, all on the same floor. That being said, they were all nice, a good size, with plenty of seating and room to hang out. The room was clean and well maintained, except for a few small things in the bathroom. The shower head was kind of a mess, with a messy caulk job trying to seal it to the wall. The floor in the bathroom needed some help, all scratched up and in need of some repair. Other than those small details, I enjoyed my stay and would definitely stay there again.

  • Stayed November 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
North Vancouver BC
Senior Contributor
29 reviews 29 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed November 7, 2013

I've stayed at the CS off and on for years, but had to write a review based on my last visit. About a year ago I stayed there, and mentioned I had a gluten intolerance when I ordered room service. This time, I ordered room service, and when it arrived there was gluten free bread on the side - and I hadn't mentioned my dietary restriction this time! THAT is the sort of customer care that differentiates a hotel and gets my loyalty. Other than that, the rooms are very large and well appointed, and the bed was comfortable (in part because they swapped my pillows to feather upon request!). Great service, Cambridge Suites!!

  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Cornelius, North Carolina
Senior Reviewer
8 reviews 8 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 6, 2013

We really enjoyed our stay in Toronto at the Cambridge Suites. The room was on the 20th floor and quite spacious. The bed was comfy as well. Fun view! We enjoyed the breakfast that was part of our package. The staff was warm, friendly and helpful from check in to check out. Parking was a bit pricey but convenient. Restaurants, the Path and shops were near by. What a bargain! I will be back and the Cambridge will be my home away from home!

Room Tip: Stay on an upper floor. You may want to look for a breakfast spot nearby instead of the hotel.
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  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ottawa
Contributor
19 reviews 19 reviews
18 hotel reviews
Reviews in 14 cities Reviews in 14 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed November 5, 2013

My wife and I stayed at the Cambridge Suites Hotel recently for two nights. I would have rated my overall experience higher if it weren’t for the excessive noise that could be heard coming from the outside on our first night. We were assigned a room on the eighth floor, in a suite facing west (corner of Richmond and Yonge streets). When we returned late in the evening, I thought that a window had been left open as the noise from outside was so clear – both voice and traffic. The window was not open – it appears the windows and/or walls are very thin. I could only get a few hours of sporadic sleep, and normal city noise is never a problem for me. I have stayed at many other hotels in downtown Toronto, on lower floors, and noise was never an issue. The next morning I asked reception to change rooms (something I have never done in my decades of travelling in North America and abroad). The agent assigned us a new room on the opposite side of the hotel, on the 14th floor. Noise was not an issue at all in the new room, and we were satisfied.

Both rooms we stayed in were very spacious, modern and clean. Every interaction with staff was positive – the front desk staff was friendly, quick and efficient. Even passing maintenance and cleaning staff always smiled and said hi. The location of this hotel is excellent as well, in walking distance to shopping, entertainment, and subway lines. If it weren’t for the noise issue on the first night and inconvenience of changing rooms, we would have been completely satisfied with our entire stay. Given its high ranking on Tripadvisor though, we were a bit surprised and disappointed with our overall experience.

Room Tip: Request a room on a higher floor, facing streets with less traffic.
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  • Stayed November 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, Canada
Senior Contributor
49 reviews 49 reviews
12 hotel reviews
Reviews in 16 cities Reviews in 16 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed November 3, 2013

I stayed for one night at this hotel with my two girlfriends. We meet every year in Toronto for some shopping and relaxation, and have tried a number of the standard hotels. This hotel is now our new favourite -- we will definitely return. The price was excellent, and the suite was perfect. There was a comfortable king sized bed in a separate room with its own t.v., and a sitting area with couch, table and chairs, t.v., and a comfy chair, as well as a bar area with a fridge and a sink in the main room. The bathroom was perfect for three women trying to get ready in the morning, with an enormous countertop and a separate tub/shower and toilet area with its own door. The room was clean and fresh. At night it was very quiet and peaceful.

  • Stayed November 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Cambridge Suites Toronto

Address: 15 Richmond St. E., Toronto, Ontario M5C 1N2, Canada
Phone Number:
Location: Canada > Ontario > Toronto > Downtown Toronto
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style:
#14 Family Hotel in Toronto
#16 Romantic Hotel in Toronto
#16 Luxury Hotel in Toronto
#20 Business Hotel in Toronto
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Cambridge Suites Toronto 4*
Number of rooms: 229
Official Description (provided by the hotel):
Voted as one of Canada's top 25 hotels, an all suite property that offers space and privacy; French doors separate the bedroom from the living room with free WiFi access. Each suite boasts an entertainment wet bar with a coffee maker, fridge and microwave; as an extension of the bathroom, we offer a private dressing area and 24 hour room service is available as part of Portico restaurant's dining experience. Hotel guests also have access to the Business Centre plus access to the Rooftop Fitness Studio featuring a breathtaking view of the City. The hotel is connected to Toronto's underground PATH, which affords the business and leisure traveller with a well lit, secured walking corridor to over 5,000 companies and shops such as the Eaton Centre. Going to the theatre? Three of Toronto's best are within two blocks of the hotel! Looking for your place in the city? You found it! ... more   less 
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Also Known As:
Cambridge Hotel Toronto

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