Stayed with my husband & 2 year old 23-28 Feb 2013 in a Cityscape room which includes breakfast.
Clean room, perfect layout for us as a family. The toddler could sleep on the bed with the french doors half-closed while my husband watched late night tv in the sitting area. Dining table was useful for when we did not feel like wrangling a 2 year old in a restaurant & got take out instead.
Staff were friendly & helpful. Breakfast was the usual fare, nice to have hot coffee without having to brave the cold first thing in the morning. Tim Horton's is just around the corner though, so is A&W. The Bay & Eaton Centre are less than 10min walk away. I loved how conveniently located the hotel was. Especially when we were catching buses to Niagara Falls one day & Hamilton on another. Both bus stations were a short walk from the hotel.
We had a lovely stay & would definitely stay again in future.