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Cambridge Suites Hotel: Traveler Reviews

4.0 of 5
15 Richmond St. E., Toronto, Ontario M5C 1N2, Canada (Downtown Toronto)
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Cambridge Suites Hotel
Ranked #11 of 138 hotels in Toronto
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989 reviews from our community

Traveler rating
    602
    293
    60
    22
    12
See reviews for
Families
186
 
Couples
303
 
Solo
79
 
Business
211
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Plano
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
“Best value in heart of Toront”
4 of 5 stars Reviewed November 11, 2012 via mobile

Space in suite was as advertised. More than enough space. Sofa bed we needed was surprisingly comfortable. Quiet rooms.

Under ground parking was convenient.

Close to Eaton Center.

Breakfast was well done.

A fair value for downtown Toronto

  • Stayed October 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Ask Gary R about Cambridge Suites Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
timostrem, General Manager at Cambridge Suites Hotel, responded to this review
November 26, 2012
Dear Gary R,

It was great to read that we delivered great value in the heart of Toronto! Thank you for sharing your thoughts with the tripadvisor community. If we can ever be of service to you again, please do not hesitate to ask.

Sincerely, Tim
Cambridge Suites Hotel Toronto
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wollongong, Australia
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
“I would stay here again”
5 of 5 stars Reviewed November 7, 2012

Eexcellent hotel, located close to shopping mall and restaurants. The suite was spacious, clean and quiet and the free wifi very convenient. The Italian restaurant opposite the hotel has a divine menu (eat in or take-away). Cambridge staff were friendly and so very helpful at all hours of the day and night. Being able to open a window to let fresh air in is a big plus in any hotel that I stay in and I was able to do this in my suite. I will be staying here again.

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Ask travel635 about Cambridge Suites Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
timostrem, General Manager at Cambridge Suites Hotel, responded to this review
November 26, 2012
Dear travel635,

Thank you for the tremendous review. Especially the kind comments about our helpful staff. Don't hesitate to contact us directly when you return - we would love the opportunity to pass along our personal thanks.

Sincerely, Tim
Cambridge Suites Hotel Toronto
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ontario
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
“Great spot for business or leisure”
4 of 5 stars Reviewed November 7, 2012

We stayed here for a short weekend getaway recently. My husband was at a conference nearby and I decided to tag along and play tourist. The price was middle of the road and the location was a good point from which to walk & tour the city. Staff were friendly and the hotel itself was nice - very clean and very spacious rooms with all you would need for a short or longer stay. Beds were very comfy. Only bummer was parking, at $23+ tax per 24hrs, and no breakfast included. It was (I gather) around the financial district which meant it was a relatively quiet area on the weekend. Don`t know that I would have been comfortable walking by myself late at night in this neighbourhood (not a lot of foot traffic, homeless sleeping on the corner day & night), but that`s a pretty standard comment for any big city at night. Lots of great restaurants within easy walking distance. Would definitely stay here again.

  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Ask CDNgirlOntario about Cambridge Suites Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
timostrem, General Manager at Cambridge Suites Hotel, responded to this review
November 26, 2012
Dear CDNgirlOntario,

I am glad you were able to tag along with your husband while he was in town for a conference. It is a great city to explore and it was nice to read that you enjoyed exploring it from our hotel! I am sorry you were disappointed with our parking and breakfast prices - we do strive to ensure they are among the best value in the market. We are also proud that we are one of the only hotels that include complimentary internet. Did you know that if you book a Cityscape Suite, breakfast is included? We also have some great packages that include breakfast and parking. I hope we see you again soon and encourage you to check our website for specials and promotions.

Sincerely, Tim
Cambridge Suites Hotel Toronto
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ontario
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“A most pleasant surprise”
5 of 5 stars Reviewed November 5, 2012

I stayed at this hotel because it was hosting a conference that I attended. The location was right down-town, and the price was so reasonable that I was not expecting much. To my surprise the suite was wonderful - modern, clean, quiet, well layed-out, and comfortable. It also had windows facing two directions, so lots of natural light.
The lobby was modest, but the staff was helpful, and helped me make the best of the excellent location.
I was looking for a quiet place to eat and went to the restaurant simply because it was quiet and convenient. I was blown away by the excellence of the food. They know how to make a martini and the house wine was excellent.
This hotel will definitely be my first choice, next visit to Toronto

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Ask RWKOntario about Cambridge Suites Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
timostrem, General Manager at Cambridge Suites Hotel, responded to this review
November 6, 2012
Dear RWKOntario,

Sincere thanks for the wonderful review. I am glad you enjoyed our property and had the opportunity to experience Portico Restaurant and Bar while you were here. We are certainly very proud of our service team - led by our tremendous Executive Chef, Carl MacNeil.

See you soon, Tim
Cambridge Suites Hotel Toronto
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Upper Hutt
Senior Contributor
44 reviews 44 reviews
12 hotel reviews
Reviews in 16 cities Reviews in 16 cities
9 helpful votes 9 helpful votes
“TOP HOTEL”
5 of 5 stars Reviewed November 2, 2012

This Hotel was fantastic, the staff were always helpful (especially the young gentleman on the front desk - he went out of hos way for us). Our room was very quiet light and fresh with seperate lounge area. Large bathroom dressing areas. Highly recommend to all.

Room Tip: We didn't ask for a seperate lounge - think all rooms have them?
See more room tips
  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
See 2 more reviews by maureen55 for Toronto
Ask maureen55 about Cambridge Suites Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
timostrem, General Manager at Cambridge Suites Hotel, responded to this review
November 6, 2012
Dear maureen55,

Many thanks for the top billing!
Our team is very appreciative of your kind words and lovely review.

Sincerely, Tim
Cambridge Suites Hotel Toronto
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Cambridge Suites Hotel

Also Known As:
Cambridge Hotel Toronto
Cambridge Suites Toronto
Address: 15 Richmond St. E., Toronto, Ontario M5C 1N2, Canada
Phone Number:
Region: Canada > Ontario > Toronto > Downtown Toronto
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Kitchenette Pets Allowed Restaurant Room Service Suites Wheelchair access
Hotel Style:
#8 Luxury Hotels in Toronto
#9 Family Hotels in Toronto
#9 Business Hotels in Toronto
#17 Romantic Hotels in Toronto
Price Range: $$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Voted as one of Canada’s top 25 hotels, an all suite property that offers space and privacy; French doors separate the bedroom from the living room with free high-speed internet and a generous check out time of 1pm. Each suite boasts an entertainment wet bar (kitchenette) with a coffee maker, fridge and microwave; as an extension of the bathroom, we offer a private dressing area and 24 hour room service is available as part of Portico restaurant’s dining experience. Hotel guests also have access to the Business Centre plus access to the penthouse level Fitness Centre featuring a breathtaking view of the City. The hotel is connected to Toronto’s underground PATH, which affords the business and leisure traveller with a well lit, secured walking corridor to over 5,000 companies and shops such as the Eaton Centre. Going to the theatre? Three of Toronto’s best are within two blocks of the hotel! Looking for your place in the city? You found it! ... more   less 
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