Well this place charges a good price for the location and whats inside the hotel. I want to note that this is not a 100% service hotel in that there is no room service, spa, free internet etc. The rooms are very clean and fairly new.

You can also tell that this hotel did cut some corners when they remodeled but overall again it is extremely good price for the location and quality of stay.

I spent 3 nights at the Bond Place Hotel in Toronto last October. The hotel is very modern inside and the reception staff very friendly even on the peak times. The room was new, modern, not very big but also not too small and it had a king bed. The bathroom is also modern but the shower was not very strong. The hotel and the room were really clean. The hotel is well located and there is public transportation two minutes from it. The shopping malls are also near as well as many restaurants. I got a room on the last floor so it was not noisy and I had a nice view to the city. I definitely recommend it for a short vacation in Toronto.

It’s not a *bad* place, but there was little that seemed *good* about it. Consider it firmly in the “okay but no screaming hell” category. It was reasonably (thought not spotlessly) clean, had a fridge/iron/ironing board/coffee maker in the room. So big thumbs up there. Also, it’s pretty well situated close to the Eaton Centre, Dundas Square, Theatres, etc, If you’re not looking for more than a place to hang your hat, it would serve you well.

If, however, you are a large person, or are more than one person, it might prove challenging. The room was pretty tiny in the sleeping area, and if Mrs. Shrewd had been there with me I don’t know how the two of us would have managed. And though larger than life personality-wise, we are both a little on the small side physically speaking.

In addition to being small, the room had no desk - as mentioned in others' reviews. While I managed to pull the chair in alongside the bed and set up my computer, it wasn’t what would pass for “business class” in most other hotels I’ve stayed in. Overall, the room was pretty tiny but okay.

The desk staff, on the other hand, were...they weren’t rude or incompetent or anything like that, but they did seem rather disorganized. I phoned weeks prior to getting there and asked to extend my stay by one day on the arrival end. I was assured this would be completely possible, and though not for the same rate, one within about $10. I said that would be fine but that I wanted the same room. “No problem,” according to the voice on the other end.

This turned out to be a bit of a surprise to the people checking me in, who told me I’d have to change rooms the following day. I point out that I’d specifically asked, and been assured that this would not happen. “Can you put me in the same room for three nights? I’m actually paying more for tonight” Sorry, there are no business queen available tonight. “Can you put me in the less classy but more expensive room for the same three days?” Well, I suppose, but…

I ask what the difference between standard and business queens is, and the guy tells me there’s none, other than the floor number. (As it turns out, based on my observations the differences are that the Standard Queen has a tub while the Business Queen has only a shower, but gives you free internet and is located on the top floors of the hotel.)

Anyway, I really had to bargain with them to let me take a more expensive, theoretically inferior, room than I was supposed to have. They eventually gave in, and I was glad I didn’t have to change rooms mid-stay. I would, however, have been happier if they’d been able to provide what they said they would on the phone.

Aside: I had to borrow a pair of scissors from the desk. The agent really did not want to let me take them up to my room and had to be convinced – not only by me but by one of his colleagues. It was just weird. The guy eventually gave them to me, but again it required this unnatural effort to get the staff to agree to something simple. For what it’s worth, they were the dullest scissors in the history of mankind.

I suppose that in retrospect, my issue with the staff was that they didn’t seem to make it easy for me to overlook the averageness of the hotel. Great staff can make other shortcomings not matter so much; alas this place just gets a C across the board.

A great hotel located at the heart of Toronto. The staffs are very friendly and helpful with a special mention to Paul who was so awesome! The location is excellent in a sense that it is very accessible to the malls, restaurants, subway, church & no problems with cabs either. The room might be small, but clean & well ventilated, tv got loads of channels, bathroom is very clean & well organized..can't complain.Service is excellent & it's definitely a thumbs up!