I rented a room on a Saturday night to stay after a concert with my sister and a friend. When checking in I wanted to pay with cash (which shouldnt be a problem) and the front desk lady was awful about it. She was rude and tried to get me to call my mom to pay with her credit card because I did not have enough credit on mine to pay for the room. I stated to her that I worked late the night before and did not have time to cash my paycheck and put money on my credit card before the bank closed. She replied with "well isnt that too bad" in a sarcastic tone. When she finally allowed me to pay and get to my room the room was not nice. The only part that was nice was the beds. The bathroom shower curtain was wet, there was hair in the sink, and there was no garbage bags in the garbage cans. The room was definetly not up to Best Western standards as I work in a Best Western and the condition of this room would not have been acceptable. In the morning it was the same woman working the front desk and when I asked if there were any othere charges she said no and asked where my room keys were. I explained that a friend was still in the room and would be down shortly to give the keys back. She was again very rude about the fact that she wasnt gone. I said back to her that I paid to have to room until 11am and she shouldnt be giving me attitude about someone still being in the room at 8am. She proceeded to give me a look and walk away. I didnt bother waiting for someone else to come to the desk. All I can say is I will not be going back to this hotel and I would not reccommend staying here becasue of the rude staff.
- Also Known As:
- Toronto Best Western
- Best Western Toronto
- Official Description (provided by the hotel):
- Located in the Heart of Downtown Toronto, our attention to detail service awaits you! Tastefully appointed oversized guest rooms, free hybrid wireless internet, business center, lobby bar & restaurant, on-site Tim Hortons Coffee and outdoor seasonal pool are a few of the services and features of this Three-Diamond AAA Hotel :: Largest Best Western in Canada! ... more less
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