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BEST WESTERN PLUS Roehampton Hotel & Suites: Traveler Reviews

3.0 of 5
808 Mount Pleasant Road, Toronto, Ontario M4P 2L2, Canada
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BEST WESTERN PLUS Roehampton Hotel & Suites
Ranked #78 of 138 hotels in Toronto
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106 reviews from our community

    Trip type
Traveler rating
    22
    35
    26
    11
    12
Date Rating
Kirkland Lake, Canada
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
13 helpful votes 13 helpful votes
“Perfect for Sunnybrook patients”
4 of 5 stars Reviewed February 13, 2013

Had day surgery and needed to stay in the area for a few days. Although somewhat dated the location and staff and room comfort of our suite was perfect. Very comfortable room with plenty of space providing comfort. Couch, desk, small dining table comfortable bed. Close to convenient store, Shoppers Drug Mart and restaurants. Could use a microwave and bathroom is somewhat small especially if you have reduced mobility. Staff very friendly and helpful which makes the stay very good versus average.

Room Tip: Suite very roomy and worth the extra cost as I had limited mobility after surgery. Lots of sitting...
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  • Stayed February 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bwroe, General Manager at BEST WESTERN PLUS Roehampton Hotel & Suites, responded to this review
March 10, 2013
Thank you for taking the time to write this review. I am very happy to know that you have enjoyed your stay here at the Best Western Plus Roehampton Hotel & Suites.
Thank you again for your kind comments. Once again, thank you for the feedback and we look forward to having you stay with us in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Quebec City, Quebec, Canada
1 review
4 of 5 stars Reviewed February 12, 2013

  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Review collected in partnership with Best Western

Ask Jimmiefoxx about BEST WESTERN PLUS Roehampton Hotel & Suites
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Bwroe, General Manager at BEST WESTERN PLUS Roehampton Hotel & Suites, responded to this review
March 10, 2013
Thank you for staying at the Best Western Plus Roehampton Hotel & Suites.
I am glad to know that you have enjoyed our convenient location and our services.
We look forward to welcoming you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
London, Canada
Top Contributor
56 reviews 56 reviews
15 hotel reviews
Reviews in 18 cities Reviews in 18 cities
13 helpful votes 13 helpful votes
“Same room as summer is Cold in winter”
3 of 5 stars Reviewed December 27, 2012

We stayed in this hotel in the summer and rated it highly. We ended up there again last night due to a snow storm and bad roads, same room 403. The hotel was just as good as before in all aspects except the room was freezing, bathroom floor in particular was a block of ice. Turning up the thermostat didnt help much and the heating vent was very loud. It took til morning before it improved. Perhaps an interior room in winter would be better.

Room Tip: Dont stay in 403 in winter!
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  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edmonton, Alberta, Canada
1 review
“Staff was so great!!!”
5 of 5 stars Reviewed December 20, 2012

I really enjoyed my stay! Was at the hotel for 4 nights, staff was so friendly and helpful! Building and rooms were nice, wish they were all non-smoking though. I will definitely be staying here again, will be recommending it to family and friends that come out to Toronto as well. Safe choice and very worth it!


  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Review collected in partnership with Best Western

Ask Traveler3147 about BEST WESTERN PLUS Roehampton Hotel & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bwroe, General Manager at BEST WESTERN PLUS Roehampton Hotel & Suites, responded to this review
March 10, 2013
Thank you for your feedback. I am pleased to hear that your stay was enjoyable. I will make sure to share your comments with the hotel staff.
We hope to welcome you back at the Best Western Plus Roehampton Hotel & suites
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Ontario's Near North, Canada
Contributor
14 reviews 14 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
28 helpful votes 28 helpful votes
“Minor Setback”
3 of 5 stars Reviewed December 14, 2012

Stayed here in December for one night due to a SunnyBrook visit and wanted something close because of potential traffic issues. The reception and valet parking staff were very nice upon arrival and the room was large clean however the heating unit in the room was so noisy we couldn't stand it let alone sleep through it. They said they couldn't switch us as the place was full but they had smoking rooms, no thanks! The solution was a noisy space heater which blew a fuse with the hair dryer on, lol, another trip from maintenance. Here we are spending extra cash on BW Plus and it seems like we are in a cheap roadside motel. We asked for a discount and they said no because we booked online through Expedia, hello! What difference should that make! After further discussion they agreed to give us free parking which we took having little recourse. The breakfast was pretty good but was interrupted by some patron groaning and carrying on like a madman then slumping over unconscious. The staff seemed miffed by the whole thing but after 20 minutes or so someone finally called 911 and EMS came screaming in, quite a weekend in the big smoke. Bottom line, ask for room with no heater issues! Oh and on the bright side when we complained to head office a week later they gave us a whack of rewards point roughly equivalent to a nights stay in one of their more basic hotels, how ironic, lol.

Room Tip: Make sure the heating ventilation system is not malfunctioning.
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  • Stayed December 2012, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bwroe, General Manager at BEST WESTERN PLUS Roehampton Hotel & Suites, responded to this review
December 17, 2012
Thank you for taking the time to share your experience on your recent stay at the Best Western Plus Roehampton and Suites. We are disappointed to learn that you were not pleased with your room due to a noisy fan from the heating unit, and we were unable to upgrade you to a different room due to a sold out night. Once again we thank you for staying with us and hope to have a chance to welcome you again.
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Additional Information about BEST WESTERN PLUS Roehampton Hotel & Suites

Also Known As:
Best Western Roehampton Hotel And Suites
Best Western Roehampton Hotel Toronto
Best Western Roehampton Hotel
Best Western Toronto
Toronto Best Western
Address: 808 Mount Pleasant Road, Toronto, Ontario M4P 2L2, Canada
Phone Number:
Region: Canada > Ontario > Toronto
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #78 of 138 hotels in Toronto
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Best Western Roehampton Hotel & Suites is 109 guestroom boutique style property located in midtown Yonge/ Eglinton area with restaurants, shops, theatres, endless entertainment.Complimentary wireless Internet, fitness room, business centre, outdoor rooftop pool (currently closed for renovations). Valet Parking available only - extra charges apply, on-site full service Restaurant 808. ... more   less 
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