Stayed for 6 nights while visiting our son recently. Hotel was clean, as was our room. Coffee maker with coffee provided, but no kettle. There is a good sized fridge in the room, so you could easily buy your own beer, wine and other refreshments and store there. No bar actually in the hotel, but plenty of places to eat/drink in the vicinity. Room was of good size and bed very comfy. ALL staff were extremely friendly and helpful. On arrival, after booking a non-smoking room through an internet company, we were told they had no non-smoking room available; however, the Manager, who was most helpful, did his very best and moved things about a bit and ensured we had a non-smoking room for our stay. He did say that many internet companies advertise non-smoking rooms as being available when they are not - he suggested if we were to book again to check directly with the hotel first, as they could not always provide. Complimentary breakfast was first class, scrambled eggs, bacon, fried potatoes, french toast, toast, bagels, croissants and other pastries, fruit, cereal, yoghurt - so plenty of choice for everyone. Hotel only 10-15 minute walk to the nearest subway station and everything was easily accessible. Highly recommended and we would definitely return again to this hotel.

The staff was very polite and efficient. The room (10th floor) was clean and large enough for 2. The bath had nice supplies. Small refrigerator was convenient. Valet parking was about $18/day plus tip each time you got car , we never had to wait when we called just before we came down. Complimentary breakfast was plentiful - scrambled eggs, hash brown potatoes(potatoes only nothing added) bacon, french toast, bread bagels, muffins, danish, cereals, bowl of cut fruit, yogurt, orange juice, cranberry juice. Bed was comfortable. Lighting was not great. Free Wifi was spotty - cutting in and out some.

Only real negative (and it was a pretty big one!) was that they had apparently turned off the air conditioning. You are not told that so we turned the "cool" setting on and for 3 days never were cool enough to sleep well. There is a very small (1 foot by 2 feet) window that can be opened but you have to leave the curtain all the way open to get any cool air. This of course brings in the light, and traffic construction noise. On the 3rd day I asked the desk and they told me it was in "transition," then a maintenance guy brought us a fan. This was only slightly helpful in cooling the room as you couldn't put it by the window but pretty far from the bed.

Would probably stay there again. Area is fine with some restaurants near and about 10 minute walk to subway station.

I only booked this hotel as the usual place where I usuall stay in Toronto is closed for refurbishment but I'm so glad I chose this place. Great location for those who don't want to stay in the downtown area , it's a short walk to the subway and only a 15 minute journey into the city centre.

Clean rooms , fantastic staff and a breakfast buffet that is hard to beat. I will definitely return to this hotel and would recommend it to anybody.

The reasonable price for downtown Toronto is the only positive feature. We had a suite with a queen bed. The decor is clean but old and in drastic need of upgrade to keep up with the time. Room clean but antiquated. Probably has not seen a coat of paint since the 90's.
breakfast buffet: food is abundant but bland no real taste or flavor can be perceived, it's like eating cardboard. I asked for a wedge I hit water and lemon, first I am told there is no lemon. After giving a disappointed look, the server asked another lady working there..... 25 minutes later I was given 2 pieces of lemon on a plate that had seen better days and guess what, still no hot water. So cardboard food But hey plenty of it.
Staff is nice and very accommodating.