Stayed for two nights for a quick weekend mini vacation. I am an ambassador member (great value for $200 dollars for the year-upgrades, late check outs, free movies and one free night), and I have never had a bad experience. The only exception this time were some of the other hotel guests which the hotel could not have predicted. (Maybe I'm just getting old, but barely legal twenty year olds running around drunk and loud tend to irritate me) Hoodlums aside, the service was excellent, the room was well appointed and clean, food and drinks were great and the pool and steam room were as always a luxurious treat. I will renew my ambassador membership for the next year and look forward to more nights at the intercontinental.