This hotel pays attention to "the little" things that other hotels overlook. Location is perfect if you are looking for a place in the "heart" of the Entertainment in Toronto. My husband and I were attending a show at the Sony Center and we walked over....lovely stroll, felt safe in the evening and enjoyed the atmosphere of the people walking to and from restaurants and theatre's. On arrival at the hotel we were promptly greeted by the valet attendants who wisked our truck away to be parked. One thing I noticed once we entered the lobby was they had several bell boy/doormen attendance who immediately asked if they could assist us in checking in or with our luggage. We chose to stay on the "club" floor which gives you private check in on the 8th floor. This upgrade was well worth it in our opinion. We had an superior room with slippers and robes , our room had a stunning view in the evening of the CN tower and highrises and there was even a bench seat with pillows in the bay window so you could enjoy the view. As well. I always appreciate glass wear in the rooms, only thing missing was a little fridge which would have been nice to keep our water cold. The best part of the upgrade was the private lounge area with beverages 24 hours and hor'dorves in the evening and lovely hot breakfast in the morning. Coffee was amazing and the juices were all fresh and not from concentrate. Over all this hotel is really worth spending the extra money if you want a real first class trip to Toronto.