I have stayed here multiple times over the last decade on business and family trips. The location on Front Street one block away from Union Station (for commuter rail and the TTC/subway) and a short cab ride to the Billy Bishop (Toronto Island) airport is ideal and as close to perfect as one can get.
There are a host of restaurants and dining options for all budgets within walking distance and you can quickly walk to Air Canada Centre (hockey, basketball, concerts, etc.) or the Rogers Centre (football, baseball, concerts, etc.).
The IC hotel is also directly connected to the Metro Toronto Convention Centre which is great for conference delegates, especially during the winter months.
Food is good in the downstairs restaurant, the fitness facility, spa and small pool on the 2nd floor are good for a workout or relaxation.
Finally, rooms are modern, spacious and well-equipped.
This hotel is an exemplar for the Intercontinental Brand and trustmark.