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“Great location, staff, and food” 4 of 5 stars
Review of Renaissance Toronto Downtown Hotel

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Renaissance Toronto Downtown Hotel
4.0 of 5 Hotel   |   1 Blue Jays Way, Toronto, Ontario M5V 1J4, Canada (Downtown West)   |  
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Ranked #27 of 139 Hotels in Toronto
Certificate of Excellence
Sudbury, Canada
Level Contributor
60 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“Great location, staff, and food”
4 of 5 stars Reviewed December 14, 2012

I coordinated and attended a business meeting at this hotel a couple of times. The service from start to finish was FANTASTIC! The staff thought of everything and the meetings went without any problems.

The rooms are great for downtown Toronto! I did hear some complaints about the noise from the trains although it didn't bother me at all.

The location is great as well and the cost is cheaper than other downtown Toronto hotels.

Great experience in general.

Room Tip: 10th floor, 1035 is fantastic!!
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  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RenaissanceTO, Director of Room Operations at Renaissance Toronto Downtown Hotel, responded to this review, December 17, 2012
Dear KTRWAnderson:

Thank you for submitting a review following your stay with us. We are delighted to hear that the location of the hotel met your needs, that the room you stayed in exceeded your expectations, and that your meetings were a success. That is everything we could wish for.

We hope to see you again soon.
Regards,
Andrea Copeland
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,322 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (401)
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English first
Warsaw, New York
Level Contributor
60 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed December 12, 2012

This place is the greatest! The staff are all pleasant and accommodating to the point of the doorman printing me out brand new directions to get home to the States when I left. Wow, the check in was smooth, the meals were excellent, the room was spotless, and I could have stayed in that fantastic shower ALL day!!! I just can't say enough positive things about this place. It was a great meeting place for me to see my niece and her new husband! It was comfortable in the room for us to visit before going out. We could walk to the clubs and bars. The theater district is very close. I happened to be on the train side of the hotel and I loved it because I find that very relaxing, some may not.
I guess my only complaint was finding the place but that wasn't the hotel's fault, the city is pretty torn up right now so that doesn't make finding things too easy!

Room Tip: If you don't like trains don't get a room that would be on the 261 side. The view is nothing...
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  • Stayed December 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RenaissanceTO, Director of Room Operations at Renaissance Toronto Downtown Hotel, responded to this review, December 12, 2012
Dear Willoughby117,
Thank you for the rave review. We are so pleased that the hotel met all of your needs and proved to be an ideal location to meet up with your niece and her new husband. What a special occasion to celebrate.
I will be sure to pass along your kind words to our team regarding the excellent service received and your dining experience.
We hope that we will see you again soon.
Best Regards,
Andrea Copeland
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Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed December 10, 2012 via mobile

This a great place to stay. Location is perfect. Service from bellman was very good. He gave us a great shortcut to the ACC. The rooms very spacious and smell like soap! Marble bathrooms are also very modern and clean.

Would recommend to anyone.

  • Stayed December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RenaissanceTO, Director of Room Operations at Renaissance Toronto Downtown Hotel, responded to this review, December 11, 2012
Dear Macer19,
Thank you for your review. I was glad to hear that the location of the hotel gave you convenient access to your event at the ACC, and that the room space and cleanliness exceeded your expectations.
We hope that you will return again soon to discover more of the local delights.
Regards,
Andrea Copeland
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ann Arbor, Michigan
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 4, 2012

We visited Toronto for the first time in our adult lives and stayed at the Renaissance and loved it! We took the train from Windsor and it was great to be able to walk to the hotel from Union Station. We were suprised to see they upgraded us to a suite with a king bed and living room. At our request they also provided a crib for our 6 month old which was fantastic. The staff was very friendly and we loved stopping by the front desk and getting the complimentary hot apple cider and apple every time we got back to the hotel. The Arriba restaurant had great food as well. We loved Toronto and we loved this hotel!

Room Tip: call ahead and see if you can get a king bed suite if you booked on hotwire.
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  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RenaissanceTO, Director of Room Operations at Renaissance Toronto Downtown Hotel, responded to this review, December 5, 2012
Dear IrelandTravelers2,
We are delighted you enjoyed your stay with us and the location of the hotel was convenient for you. I am pleased to hear that we were able to exceed your expectations with an upgrade to accommodate your family.
Thank you for taking the time to share your experience with us. Come again soon!
Regards,
Andrea Copeland
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stratford, Ontario, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed November 30, 2012

Friendly helpful staff. Were upgraded to a two-story "stadium view" room which was quite an experience, as there was a football game in progress. I'm not interested in football at all, but it was fun to watch, and of course my husband loved it ! Next time would opt for a City view room though, as I missed the natural light. Hotel is very centrally located and easy to get anywhere downtown from here.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RenaissanceTO, Director of Room Operations at Renaissance Toronto Downtown Hotel, responded to this review, December 5, 2012
Dear Cheryl S,
I am delighted that you enjoyed your stay and that you are already planning a next time! The fieldview rooms are unique for sure, but we have plenty of city view rooms to meet your needs as well.
Thank you for your kind words. We look forward to your next visit.
Regards,
Andrea Copeland
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed November 28, 2012 via mobile

We visited the Renaissance this November as a treat for my birthday! We decided to stay at the Renaissance as it was a good price and in a great location. This hotel really superseded any expectations we had. The staff were so helpful, attentive and polite. We were upgraded from our room as the railway side can get a little noisy to a quiet room overlooking the Rogers baseball stadium. These rooms really have a spectacular view. The rooms are beautiful, spacious and clean and we were so impressed by everything at this hotel.

It is centrally located right next to the CN tower and a short walk away from the superb Eaton centre mall.

This hotel is perfect for couples, families or a business trip.

Stayed November 2012, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RenaissanceTO, Director of Room Operations at Renaissance Toronto Downtown Hotel, responded to this review, November 29, 2012
Dear Natasha H,
Thank you for sharing your experience with us. I am pleased to hear that your stay exceeded your expectations; from the staff service you received to the spacious room overlooking the stadium. That is always our goal.
Thank you again for your time. We look forward to your return.
Andrea Copeland
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Barrie, Canada
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed November 22, 2012

Stayed overnight on a Saturday.

The hotel check-in was very quick and staff were friendly, both at the desk, and in the restaurant/bar.

This hotel is connected to the Rogers Centre. Some of the rooms actually overlook the field. It is in a very convenient location for those visiting clubs on Queen & Adelaide as it is only a 12 minute walk up Spadina. Also great for meetings in downtown core as it was less than 15 minutes walk to York and only a short subway ride to Eaton Centre. There is also a fully stocked Rabba store right across the street (Blue Jay Way & Wellington).

The room itself was nothing fancy but very adequate for my needs. It also contained a mini-fridge & I think there was a microwave? Comfy beds and bedding but pillows could be better! The main pillows were on the small side. Not an issue when you have the bed to yourself!

During my stay, I also checked out the fitness area & pool. Lots of space for exercise and I noted plenty of machines available for use. I thought the second key card entry going from the change room into the pool area was a bit redundant. We already had to swipe to get into the fitness area.

The major drawback from this hotel was the very long hallways. This is partly because of how it is built along the Rogers Centre. The hallway would not be as bad if it wasn't so monotonous. It feels quite institutional with it's pale yellow wallpaper. There are no pictures (or other accents) hung anywhere along the entire stretch of hallway.

I would definitely stay at this hotel again but hope they add some decoration to the long, narrow halls.

Room Tip: If you want a unique view, ask for a room overlooking the stadium.
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  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Renaissance Toronto Downtown Hotel

Address: 1 Blue Jays Way, Toronto, Ontario M5V 1J4, Canada
Location: Canada > Ontario > Toronto > Downtown West , Downtown Toronto
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#16 Family Hotel in Toronto
#20 Luxury Hotel in Toronto
#23 Romantic Hotel in Toronto
#28 Business Hotel in Toronto
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Renaissance Toronto Downtown Hotel 4*
Number of rooms: 348
Official Description (provided by the hotel):
Charge up for business productivity or wind down for leisure creativity. You set the pace at the Renaissance Toronto Hotel Downtown. This 348-room hotel has the amenities and service excellence for following your lead and meeting your every need. ... more   less 
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Also Known As:
Renaissance Toronto
Toronto Renaissance

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