This hotel is supposed to be one of the nicest in Toronto but it was not at all! From the disgusting dirty tub to the run down gym and pool area this hotel definitely could use some updates!! Also we put the "do not disturb" sign on our door but that did not stop housekeeping from "ringing our doorbell" at 9am!!! Furthermore, we used our reward certificate from priority club to only receive a bill for our room!! Likely we brought a copy of the certificate and they credited our account but if we did not look at our receipt we would have been charged over $200!! Definitely NEVER returning to this hotel!!!