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“Wouldn't stay again” 3 of 5 stars
Review of InterContinental Toronto Yorkville

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InterContinental Toronto Yorkville
4.0 of 5 Hotel   |   220 Bloor Street West, Toronto, Ontario M5S 1W2, Canada   |  
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Ranked #22 of 141 Hotels in Toronto
London, United Kingdom
Contributor
19 reviews 19 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
“Wouldn't stay again”
3 of 5 stars Reviewed February 2, 2013

This hotel is well located and that is about the best things I can say - the room was very much in need of an upgrade - bathroom was really not nice - breakfast was strange and the staff seemed very uncertain of what was available.
The outside area is pleasant and so are the staff - but the room - oh dear!!

Room Tip: is there one??
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  • Stayed June 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
simonantoine, General Manager at InterContinental Toronto Yorkville, responded to this review, February 5, 2013
Dear carol643 ,

Thank you kindly for taking the time to post your comments regarding your stay at the InterContinental Toronto Yorkville.

I noted your suggestions to upgrade the guestrooms. We will be taking it into consideration for our next refresher of the hotel and facilites. Also helpful was your comment regarding uncertainty among the staff at breakfast service. We will ensure this does not happen again and that everyone is well informed of what we offer. This was certainly an exception to the otherwise superb service we pride on offering to our valued guests.

Thank you once again for your feedback.

Sincerely,
Simon Antoine
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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796 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (147)
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Hillsboro Beach, Florida
Senior Contributor
32 reviews 32 reviews
15 hotel reviews
Reviews in 18 cities Reviews in 18 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed January 23, 2013

It's our 7th return to this hotel in Toronto. We still love it for it's boutique ambience. We are Amabassor members so it provides us with an upgrade to a suite each time we visit. Minutes from great dining and shopping...Louis Vuitton, Tiffany, Escada, Guerlain, Holt Renfrew (exactly like Saks in the USA) and so many other luxury brand stores. Intercontinental Yorkville is quiet elegance with a great restaurant, Signatures. We will be back soon.

Room Tip: Get a room facing Bloor Street, across from the Royal Ontario Museum.
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ottawa
Top Contributor
114 reviews 114 reviews
19 hotel reviews
Reviews in 31 cities Reviews in 31 cities
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed January 9, 2013

We stayed here for 4 nights in early January. I have stayed at this location several times in the past and always enjoy the hotel. It is a small hotel which I like, certainly a lot smaller than the Intercontinental on Front St. It is in a great location on Bloor St near shopping, restaurants and the subway. The rooms are large, very clean and comfortable. I appreciate the separate shower and marble in the bathroom although the small sink is a negative. The hotel has been around a while but does not show its age (unlike the Front St Intercontinental). The king size beds are comfortable. We ate at the bar and really enjoyed their small plate menu. We ordered the cod, chicken, lamb, shrimps and beef. Everything was very tasty and filling and the prices were reasonable. There is self parking in an indoor lot underneath the hotel. Staff are very friendly and knowledgeable. All in all a good place to stay in Toronto.

  • Stayed January 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pittsburgh, Pennsylvania
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 8, 2013

My friends and I stayed at another Intercontinental Hotel which we thought was lacking in many ways. We had planned on staying at a Marriott property, and opted out at the last minute. When we arrived to the hotel we notice the neighborhood was very nice and modern. Yorkville would be Soho to Toronto if you’re familiar with NYC or Magnificent Mile if you’re familiar with Chicago. When we arrived we were greeted by the valet, and bellman that assisted without question. Check-in was smooth and seamless, and we were quickly off to our room. Our room was very spacious had to two beds with a work desk in the middle. The décor was modern, and gave the feel of boutique hotel which this hotel claims to be. The service was great, location was great, the concierge was absolutely amazing with recommendations, and print out direction to wherever we needed to go. I give this hotel an A minus, an A plus would be a free business center, and or free wifi for Platinum guest, and concierge lounge. However this hotel changed our feelings on the Brand, and we are excited to see what other InterContinental’s have to offer.

Room Tip: Ask for a room facing the front you can get free wifi from the museum across the street.
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  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amsterdam NL
Contributor
20 reviews 20 reviews
7 hotel reviews
Reviews in 15 cities Reviews in 15 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed December 22, 2012

Stayed 3 nights with my family including a 3 year old and 6 month old. Booked a room which had two queen beds, we were upgraded to a larger room (still with two queen beds) without asking upon check-in. Baby cot was no extra charge, they also lent us a kettle to make baby food and the staff were all very helpful and informative about things to do and restaurants in the area.

Room itself was very clean, decor was decent, bathroom was a bit dated but large and very clean. Beds were super comfy.

Not cheap but compared to other hotels in the area prices are reasonable.

Room Tip: Ask for a room on the back of the building, it back onto a courtyard and is very quiet.
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  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas
1 review
5 of 5 stars Reviewed December 10, 2012

Stayed there one night related to a business trip. Benefiting from being an Ambassador member I got a superb room upgrade, and enjoyed excellent service and food from the restaurant. Will definitely come back.

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed December 9, 2012

The hotel is in a fantastic location, it was very clean, well appointed and the beds were wonderfully comfortable. We went to Signatures Rest. for a nightcap. The coffee was cold, strong and awful. I guess they did not give me a fresh cup. My husband ordered an Irish Coffee - it was terrible, cold, no cream on the top , we sent it back. They need to learn how to make coffee! We never tried the restaurant so I cannot say what the food was like. The price for downtown Toronto was pretty good.

Room Tip: We were on the 7th floor, could faintly hear the underground subway along Bloor Street even though w...
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  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about InterContinental Toronto Yorkville

Address: 220 Bloor Street West, Toronto, Ontario M5S 1W2, Canada
Phone Number:
Location: Canada > Ontario > Toronto
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#16 Business Hotel in Toronto
#17 Luxury Hotel in Toronto
#19 Romantic Hotel in Toronto
#26 Family Hotel in Toronto
Price Range (Based on Average Rates): $$
Hotel Class:4 star — InterContinental Toronto Yorkville 4*
Number of rooms: 208
Official Description (provided by the hotel):
InterContinental Toronto Yorkville is in the exclusive Yorkville neighborhood known as the heart and soul of the city. Fashionable restaurants, trendy shops and premier galleries abound, as do cultural icons such as the Royal Ontario Museum, the Gardener Museum and the Bata Shoe Museum. . The property provides 24-hour room service. In addition to an indoor pool, InterContinental Toronto Yorkville provides a sauna, a steam room, and a fitness facility. ... more   less 
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Also Known As:
Intercontinental Toronto Yorkville Hotel Toronto

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