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“Spectacular Hotel” 5 of 5 stars
Review of Four Seasons Hotel Toronto

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Four Seasons Hotel Toronto
5.0 of 5 Hotel   |   60 Yorkville Avenue, Toronto, Ontario M4W 0A4, Canada   |  
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Special Offer
Third Night Free!
Ranked #2 of 140 Hotels in Toronto
Canada
Top Contributor
101 reviews 101 reviews
46 hotel reviews
Reviews in 46 cities Reviews in 46 cities
38 helpful votes 38 helpful votes
“Spectacular Hotel”
5 of 5 stars Reviewed September 28, 2013

I just love this hotel. It is new and the lobby and bar areas are beautiful. The staff is excellent. Our corner room on the 21st Floor (this is the highest floor in the hotel.......the floors above this are the Residences) was spacious and had amazing views of the city including the CN Tower and the Lake. Tastefully decorated. A favourite feature of the room is its soaker tub with wonderful views of the city. We also enjoyed the lobby bar. The food was wonderful. Enjoyed the attentive staff. You can't beat the location in Toronto........steps away from boutiques and restaurants.

Room Tip: Choose high floor corner rooms with south facing view.
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  • Stayed September 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dimitrios Z, General Manager at Four Seasons Hotel Toronto, responded to this review, October 2, 2013
I am so pleased to hear that you enjoyed all of the amenities our hotel has to offer, including the wonderful views of the Toronto skyline. We love our home here in Yorkville, and are glad that you did as well. We look forward to welcoming you back soon.

Best,
Dimitrios Zarikos
Regional Vice President and General Manager
Four Seasons Hotel Toronto
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,052 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (168)
Date | Rating
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English first
Toronto, Canada
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 25, 2013

I went for my first ever massage at the Four Seasons last weekend and it was AMAZING! The staff are so friendly and make you feel so comfortable. Although I didn't have a chance to use the stream room/pool the facilities are gorgeous and I will definitely be back!

  • Stayed September 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dimitrios Z, General Manager at Four Seasons Hotel Toronto, responded to this review, October 2, 2013
It's so great to hear that you had a wonderful experience at our spa and enjoyed your first ever massage! I will be sure to share your compliments with the staff, and look forward to welcoming you back.

Kind Regards,
Dimitrios Zarikos
Regional Vice President and General Manager
Four Seasons Hotel Toronto
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oakville
Contributor
17 reviews 17 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed September 23, 2013

I have stayed at hotels in Paris, New York and many other major cities around the world and this hotel can more than hold its own in comparison. The décor is stunning, clean lines, well appointed and the corners of the hotel are clean (I checked). The hotel staff excel in customer service, they remember your name, go out of their way to accommodate you and seem to anticipate your need before you ask.

Room service is fast, staff are very polite and efficient. We were there for our daughters wedding and all of the guests shared our sentiments. The rooms were spacious, very clean and staff were very friendly.

The pillows were out of this world and only available for sale at the Four Seasons and I will be buying pillows for us and as a gift. Everyone loved them and they are exclusive to the Four Seasons!

Room Tip: Ask the reservation desk they are so well informed, that is what I did and they were such a great fo...
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  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dimitrios Z, General Manager at Four Seasons Hotel Toronto, responded to this review, October 2, 2013
It is nice to know that we created such a memorable experience for your daughters wedding. We appreciate all of your valuable feedback and are so pleased you enjoyed all of the amenities our new home in Yorkville has to offer. We look forward to welcoming you back soon!

All the best,
Dimitrios Zarikos
Regional Vice President and General Manager
Four Seasons Hotel Toronto
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed September 22, 2013 via mobile

Rooms lovely-check. Staff helpful-check. Cuisine - check. Decor- cold but OK - check. But as a working traveller who does meetings all day in the public spaces of my hotel- definitely UNCHECK. Pulsing mindless loops of repetitive soulless electronic from 6:30am till I could escape at the end of a long day of meetings x 3 days!!!?!! Never again. Oh and did I mention the Dbar , the only public space for all guests, fills with high end call girls around 6pm daily??!!. Not for this real working girl thanks very much

  • Stayed September 2013
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dimitrios Z, General Manager at Four Seasons Hotel Toronto, responded to this review, October 18, 2013
Many thanks for your feedback. Though the music in dbar has been met largely with positive responses, it is important for us to learn from guests such as yourself where we can continuously improve. We hope to welcome you back soon where you can find a quiet corner to do business.

All the best,
Dimitrios Zarikos
Regional Vice President and General Manager
Four Seasons Hotel Toronto
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Paris, France
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed September 22, 2013

I have stayed with Four Seasons in many cities, and that question came to my mind the moment the taxi driver drove onto the Toronto hotel’s average looking driveway toward what looked like a secondary side entrance. There was only one staff member handling numerous arriving and departing guests at the same time, and I cannot remember the last time I had to personally open two sets of doors, while handling my luggage, to get to a hotel lobby.

I was incredulous at first, but the negative first impression quickly reasserted itself everywhere – cheap materials, poor execution, and uninspired layout in main lobby, the elevators, the guest rooms and all public spaces, including the spa. In the guest room – at $ 595 per night one of the higher categories – the air conditioning was extremely noisy, as well as ineffective.

Housekeeping was inacceptable, too: there were two long black hairs of the previous occupants near the sink, another in the shower cabin. One of the two sinks did not work properly. There were several permanent stains visible on the cheap surfaces. Also, the pillows smelled like they had never been washed, and the mattresses did not feel as perfectly comfortable as I expect from a Four Seasons Hotel – when I woke up, I could hardly move.

The food was ok, but I have had much better, including better presentation, at other Four Seasons Hotels.

If you are a fan of the Four Seasons Hotel group, avoid this hotel.

  • Stayed September 2013, traveled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dimitrios Z, General Manager at Four Seasons Hotel Toronto, responded to this review, October 18, 2013
Thank you for your feedback. Though we have taken great pride in the quality construction and design of our brand new flagship, it is important for us to learn the overall perception from our valued guests. Additionally, your comments have been communicated to our housekeeping team to ensure it will not happen again. We apologise you had a less than satisfactory experience. We hope to welcome you back so we have the opportunity to create a more positive and memorable experience.

Regards,
Dimitrios Zarikos
Regional Vice President and General Manager
Four Seasons Hotel Toronto
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 19, 2013

The new Four Seasons hotel is absolutley stunning in every way! From the minute you arrive, 'til the moment you leave, you are treated like royalty. My most recent experience was at the 9th floor spa, which I might add, is truly amazing! The reservation agent, Cheryl, made my appointment, and was so smooth, and knowledgeable, as she described the different treatments, services available, and the overall experience. What a great way to start! Upon arrival, the receptionist greeted me with a sweet smile, and promtly arranged for the spa attendant, Ramon, to give me my locker, and take me for a tour of the spa. After a short while in the steam room, my therapist, Raquel, came out to greet me, and explain the treatment I had chosen. Raquel was amazing! best massage I've ever had! I will definetely be returning for regular treatments, and want to make sure that everyone that made my experience so great, is acknowledged! Thanks to the Four Seasons Staff, memorable to say the least!

  • Stayed September 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dimitrios Z, General Manager at Four Seasons Hotel Toronto, responded to this review, October 2, 2013
Thank you for your amazing review! I am so glad that you felt like Royalty during your stay, as service and guest satisfaction are very important to us. I will inform Cheryl in our CORE deportment and Ramon and Raquel in the spa of your great experience. They will appreciate your great feedback. We look forward to welcoming you back very soon!

Best,
Dimitrios Zarikos
Regional Vice President and General Manager
Four Seasons Hotel Toronto
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 17, 2013

Absolutely a spectacular stay! The hotel is just stunning. Staff is attentive and fast. Food was very good (the room service food was especially delightful - get the grilled cheese and the PB&J sandwich!). The rooms are very quiet, with lots of light. The bathroom tub is divine. We loved it and will be back next month!

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dimitrios Z, General Manager at Four Seasons Hotel Toronto, responded to this review, September 18, 2013
Thank you for your review! I am so pleased to hear that you enjoyed your stay with us, and look forward to welcoming you back next month!

Regards,
Dimitrios Zarikos
Regional Vice President and General Manager
Four Seasons Hotel Toronto
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Four Seasons Hotel Toronto

Address: 60 Yorkville Avenue, Toronto, Ontario M4W 0A4, Canada
Phone Number:
Location: Canada > Ontario > Toronto
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Toronto
#2 Luxury Hotel in Toronto
#4 Romantic Hotel in Toronto
#5 Family Hotel in Toronto
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Four Seasons Hotel Toronto 5*
Number of rooms: 259
Official Description (provided by the hotel):
Four Seasons continues to soar high above the Toronto skyline at the company's hometown city as the first and only hotel in Canada to receive both the AAA Five Diamond and Forbes Travel Guide Five-Star recognition. Four Seasons Hotel Toronto rises above its prime Yorkville Avenue address at the corner of Bay Street, right in the heart of the city's shopping district. Indulge in an immaculately designed two-storey "spa in the sky", the largest in the city, Cafe Boulud and dbar by international restaurateur and Chef Daniel Boulud, glass-enclosed event spaces, and, of course, the signature guest room: 259 personalised accommodations including 42 suites that feature floor-to-ceiling windows, comfortable seating areas, interactive tablets and luxurious bathrooms with discreetly hidden televisions inside mirrors. ... more   less 
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Also Known As:
4 Seasons Hotel Toronto
Four Seasons Toronto
Toronto Four Seasons

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