Very large, central to everything. Room clean, large, very comfortable. We only had breakfast here but food was very good. Our main complaint was that we had to pay $14 a day for internet access in our room and as we wanted to stay in touch with family this was very expensive. The pool and fitness centre were very good.

We just returned from a three night stay at the Royal York and had a great time. The staff were amazing, very helpful and accomodating with the kids. Our initial room with two double beds, I think it was the standard room was too small for kids. We inquired at the front desk and were moved to a room double the size for a slightly higher rate. It was worth it. Also kids under 5 eat for free in the restaurant. My only complaint was that they stopped serving breakfast by 10:00 which is very early when you are coming from the west coast. Not even the casual cafe had breakfast items so we were forced to find a McDonalds. Other guests were asking us where we found the food as they too were in search of a hot meal. Overall a great place to stay.

arrived in Toronto around 5pm on the Friday after a long drive from Ohio.
Met by the porter who helped us with parking and arranged for our hire car to be valet parked.
We had the express check in option through the Presidents club as we had read about the long queues - no queues although very busy and less than 5 mins are we were checked in to room 145 floor 11...

First impressions of lobby - very BIG AND GRAND

our room; facing Union station, with the CNN tower to the right. Beautiful, clean, tidy, comfy beds, small but comfy bathroom with a rather nice shower...i.e it worked! Right by the lifts but no noise at night.

The hotel; we went and explored...basically got the lift to all the floors, inc floor 19 which is sometimes out of bounds and also went in to the ballrooms etc...the floor above the lobby has photo's and history of the hotel...for example it had a hospital wing and the biggest kitchen in a hotel ever! also lift 9 is the the lift that is used when the Queen is in residence...

Facilities; the gym is nice, the pool is great after walking in the heat. The Epic Bar and The Library were very nice (avoid the gren things in the bar snacks - vile lol)...service always good.

Breakfast - very good and filling - at weekends it is downstairs in the PATH York Diner but moves to Epic during the week

We did have a minor issue with our bill which was sorted promptly and effectively with no fuss or bother.

For 3 nights b&b with valet parking and breakfast was $700 - we booked directly with the hotel and got this rate which was worth every penny!

I loved this hotel and would like to know more about it!

Good location, great people, great place! You can see it from the CNN tower!

by the way the business centre internet is cheap and fast!

I spent six nights at this hotel recently and enjoyed all aspects of the experience. The room was clean and of a good size. The central lobby is grand and lovely to sit in and watch the world go by for a little while. The location was central enough to make it easy to get around Toronto. Ordered room service a couple of times and found the food to be nice and reasonably priced. All the staff we came into contact with were helpful and polite. If given the chance I would go back tomorrow!