We used to live in downtown Toronto for many years and we often return to visit family and friends so for our recent mid-June trip we thought we would stay at the new Thompson Hotel. We stayed at the Thompson in NYC and liked it so we were excited to hear that the Thompson Hotel opened in Toronto.
The hotel is brand new so a lot of the amenities and none of the restaurants were open or were completed during our stay. So, I cannot give a complete and accurate assessment of the hotel.
We booked a Deluxe King room. When we arrived at our room there was a welcome letter on the table. It was a nice gesture, however, it was another guest's name on the envelope and letter. The room had a nice view of the CN Tower. The decor is sleek and modern. The bed was very comfortable. There is a nice, small sitting area by the window. The room had plenty of storage space. The room lacked a clock radio and an ironing board and it only had one bath robe and there were only two bath towels, two hand towels and two face towels. It would be nice if there were at least a couple of extra bath towels so that guests could use them for the pool area or gym. Also, there really should be two bath robes for the room. You can call for more towels and an additional robe and probably for an ironing board but it should be unnecessary for guests to have to ask for these items that are usually mandatory at other hotels. Each room receives a copy of the Globe and Mail newspaper each morning. On our first morning we didn't receive a copy in front of our door.
The rooftop pool is a beautiful infinity pool with amazing views of the city. There are two very nice bed loungers by the pool. There is a rooftop bar and lounge area by the pool with 360 degree views of the city which I can forsee becoming a city hotspot. The decor and vibe of the hotel is very hip, cool and modern. The lobby is very spacious with a bar slated to open in the area.
The staff was courteous but needs more experience. For example, when my husband called for our car, the girl at the front desk loudly responded with, "What??????" She should have replied, "I'm sorry sir but can you please repeat what you just said?" Also, when we checked out, the front desk gave us the wrong bill.
The hotel is located at Bathurst and Wellington Streets and is a hub of activity. If you walk a block up to King Street, there are many cafes, restaurants and bars. If you walk a bit further up to Queen Street, there are unique indie cafes and shops. There are also some popular clubs nearby within a few minutes walk to the hotel such as the Brant House and the C Lounge. If you want to venture to further parts of the city, you can easily catch a cab or take the Bathurst or King streetcars. Both of these will take you to the subway line. The Bathurst streetcar will take you to the Bloor line and the King streetcar will take you to the Yonge line.
Overall, we had a nice stay at the Thompson but I will have to come back again once everything is finished so I can give an updated review. I think once everything is done and it has been in operation for a little longer, the hotel will be an amazing place to stay. So for now I'm only going to give it a three out of five.
- Official Description (provided by the hotel):
- Thompson Toronto, Thompson’s first international addition, opened the summer of 2010 in the diverse and artistically driven King West Village, a neighborhood adjacent to the city’s financial and entertainment districts. Designed by Studio Gaia, 102 ultra-sleek guestrooms feature dark hardwood flooring, contrasting accents in lush orange and cool white, and floor to ceiling windows with sweeping views of Toronto’s cityscape. The hotel’s three dining facilities cater to all tastes: offering comfort food at The Thompson Diner, a modern incarnation of the quintessential 24-hour American diner, upscale Italian cuisine at Scarpetta, by renowned chef Scott Conant, and traditional Japanese at Wabora Sushi.Other hotel amenities include a state of the art screening room, an exclusive nightclub, 1812, a yoga studio, and Toronto’s first and only rooftop pool bar and lounge. ... more less
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