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“Beautiful Rooms and Rooftop” 4 of 5 stars
Review of Thompson Toronto - A Thompson Hotel

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Thompson Toronto - A Thompson Hotel
4.5 of 5 Hotel   |   550 Wellington Street West, Toronto, Ontario M5V 2V4, Canada   |  
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Toronto Breakfast Club
Ranked #26 of 141 Hotels in Toronto
Barrie, Canada
2 reviews
“Beautiful Rooms and Rooftop”
4 of 5 stars Reviewed yesterday NEW

We loved the hotel and how artsy it is. We also loved our room! While looking at the room we noticed a shirt left from someone else at the top of the cupboard. It was also fashion week while we visited so it was very noisy as there was a party going on in the wellington room and I guess being on the 4th floor we could hear it. The noise finally stopped at about 4:00 a.m. The bed was very comfortable, the rain shower was amazing! We will definitely be back. The convenience of having a fine dinning restaurant beside the hotel as well as a cafe and bakery and on the other side of the hotel there is a diner that is 24 hours and there is a gorgeous roof top terrace where you can have drinks and look at the city sky line - you really don't have to leave the hotel area!

Room Tip: 4th Floor was noisy
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  • Stayed March 2015, traveled as a couple
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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564 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (123)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Toronto, Canada
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

This is a quality hotel, and I've stayed here repeatedly over the years after partying some nights on the town in Toronto. Overall, quality place with an awesome diner located right below the hotel. Would stay here again!

  • Stayed March 2015, traveled with friends
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paula D, Guest Relations Manager at Thompson Toronto - A Thompson Hotel, responded to this review, 4 days ago
Dear Daniel-Camer,

Thank you for your review, we are so glad to hear that you continue to enjoy your time with us.

Stay turned for some new additions to our diner menu!

We look forward to welcoming you back with us very soon,

Best regards,

Paula Desjardins
Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Buffalo, New York
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This hotel is will appeal especially to those who enjoy the contemporary sleek style. Rooms are spacious and well equipped. Hotel security is evident. A guest room card is required to use the elevators. Staff is very friendly, courteous and helpful. Special recognition to Joseph, the young man that greeted us when we arrived and was helpful, throughout our stay. The only disappointing factor for us was the hotel's distance from the downtown central area. Driving to the downtown area was not an option because of the high cost of parking in Toronto. An alternative option to driving is the Streetcar..

  • Stayed March 2015, traveled with family
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paula D, Guest Relations Manager at Thompson Toronto - A Thompson Hotel, responded to this review, 5 days ago
Dear joe14224,

We always appreciate hearing from our guests, thank you so much for sharing your experience with us. We are delighted to hear that you enjoyed your stay.

Our Hotel is about 20 minutes walk at a leisurely pace to the downtown core, as the weather warms up the walk will seem much shorter, I promise!

We hope to welcome you back very soon,

Warmest Regards,

Paula Desjardins
Guest Relations Manger
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Barrie, Canada
1 review
5 of 5 stars Reviewed 1 week ago NEW

Nice clean modern Hotel. Front desk very friendly and attentive. Clean spacious room with large double sink bathroom. Fantastic location to restaurants, bars and clubs. Be sure to visit the R bar on the Top Floor. The view of Toronto skyline is stunning and rivals similar skyline views in other world class cities like Singapore.

Room Tip: 7th floor facing Bathurst was quiet, views nothing to write about.
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  • Stayed March 2015, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed at the Thompson on a business trip for a night. I was quickly impressed with the look of this hotel. Very modern, spacious and clean rooms. The staff are very friendly and accommodating. Great experience.

Make sure you set some time aside in the morning to have breakfast at their restaurant. It was just the cutest site in the morning!

Stayed March 2015, traveled on business
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paula D, Guest Relations Manager at Thompson Toronto - A Thompson Hotel, responded to this review, 5 days ago
Dear Dalar M,

Thank for taking the time to share your experience with us, we are so pleased to hear that you enjoyed your stay with us,

We hope to welcome you back very soon,

Warmest Regards,

Paula Desjardins
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I have no complaints at all about this hotel. The location was great, the room was great and the service from the staff was great. I've stayed in a lot of hotels around Toronto. This one tops them all.

Stayed March 2015, traveled solo
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paula D, Guest Relations Manager at Thompson Toronto - A Thompson Hotel, responded to this review, 1 week ago
Dear SmooshDuke24,

Thank you for sharing your experience with us, we appreciate your patronage and are delighted to be your Hotel of choice in Toronto!

We look forward to your next visit,

Warmest Regards,

Paula Desjardins
Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Top Contributor
112 reviews 112 reviews
19 hotel reviews
Reviews in 17 cities Reviews in 17 cities
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My wife and I were in town for a conference and we got to stay here for the first time! It is spectacular.
It started off a bit rough, like not getting greeted at the car or door, caring all the stuff in the hotel and then being asked if I wanted help! Already done!
The people at the front desk are efficient! They are not to personable, but are nice and get to the point.
We got to our beautiful room, however it was a room with two doubles. My wife went and asked if they had a room with one bed and sure enough, they were glad to accommodate.
Awesome sleep! The beds are so comfortable, a bit strange that there are not top sheets, just a duvet! It kept us at just the right temp!
There is a lot of noise on the third floor and it travels quite well, ask for floor or up.
The last thing was that they cleaned our room, but forgot to give us new soap, shampoo and conditioner! So I had to find someone and ask if I could get some. They did so! Problem solved.
The rooftop bar is spectacular! The view is unreal, I didn't get to jump in the pool! It was to cold and not open (insert sad face).
They have a hopping bar on the main level that is kinda awesome as well!
The last thing is ordered some ice, as they have to bring it to you, they did and then a little bit after I received a call that my car was ready! I was very confused, as were they, but then followed up with seeing if I got my ice, which I thought was thoughtful. However, I never knew if my car was sitting out there or not?
The shower and heated floors made me happy and not want to leave my room.
Although the service was a bit off, what the hotel has to offer is worthy of 5 stars!

Stayed March 2015, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paula D, Guest Relations Manager at Thompson Toronto - A Thompson Hotel, responded to this review, 1 week ago
Dear RVcornell,

Thank you for your review, we always enjoy hearing from our guests and appreciate you taking the time to let us know how your stay was.

Best Regards,

Paula Desjardins
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Thompson Toronto - A Thompson Hotel

Address: 550 Wellington Street West, Toronto, Ontario M5V 2V4, Canada
Phone Number:
Location: Canada > Ontario > Toronto
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #26 of 141 Hotels in Toronto
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Thompson Toronto - A Thompson Hotel 4.5*
Number of rooms: 102
Official Description (provided by the hotel):
Thompson Toronto, Thompson's first international addition, opened the summer of 2010 in the diverse and artistically driven King West Village, a neighborhood adjacent to the city's financial and entertainment districts. Designed by Studio Gaia, 102 ultra-sleek guestrooms feature dark hardwood flooring, contrasting accents in lush orange and cool white, and floor to ceiling windows with sweeping views of Toronto's cityscape. The hotel's three dining facilities cater to all tastes: offering comfort food at The Thompson Diner, a modern incarnation of the quintessential 24-hour American diner, and traditional Japanese at Wabora Sushi.Other hotel amenities include a state of the art screening room, an exclusive nightclub, 1812, and Toronto's first and only rooftop pool bar and lounge. ... more   less 
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