We left items in the safe and asked Management if they could retrieve them. Without missing a breath, we were assured that housekeeping checks the safe when cleaning the room, and a manager checks behind them, and no item was recovered from the room. We know without ny doubt that we left items in the safe....I agree we should have triple check! But, I assumed... We were staying in a reputable, sophisticated establishment, and that honesty was their virtue. Well, it was not and my cherished item was Stolen, right out of the Secured safe...right. Management gave me a managers card... Not sure for what reason. I ill be faxing a bill for the items stolen / left in the safe. Be forewarned, and be careful, triple check...Management did not think this was an issue or warrant ny follow up... This was truly a memorable experience.
- Official Description (provided by the hotel):
- Thompson Toronto, Thompson’s first international addition, opened the summer of 2010 in the diverse and artistically driven King West Village, a neighborhood adjacent to the city’s financial and entertainment districts. Designed by Studio Gaia, 102 ultra-sleek guestrooms feature dark hardwood flooring, contrasting accents in lush orange and cool white, and floor to ceiling windows with sweeping views of Toronto’s cityscape. The hotel’s three dining facilities cater to all tastes: offering comfort food at The Thompson Diner, a modern incarnation of the quintessential 24-hour American diner, upscale Italian cuisine at Scarpetta, by renowned chef Scott Conant, and traditional Japanese at Wabora Sushi.Other hotel amenities include a state of the art screening room, an exclusive nightclub, 1812, a yoga studio, and Toronto’s first and only rooftop pool bar and lounge. ... more less
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