This hotel offers everything you need under one roof, and a staff that caters to your every need. The rooms are magnificent - esp. the king suites with balconies. The rooftop infinity pool and bar are like nothing else in Toronto, and offer daytime and nighttime experiences that are as different as they are amazing. The staff are warm and friendly, from check-in to concierge to the rooftop and restaurant staff. Personalized service doesn't describe it. On-site spa, several bars, stocked mini bars in the room, several restaurants and 24 hour room service.