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“Excellent front desk staff: honest and professional” 1 of 5 stars
Review of Knights Inn Toronto Scarborough

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Knights Inn Toronto Scarborough
1.5 of 5 Hotel   |   4694 Kingston Road, Toronto, Ontario M1E2P9, Canada (Formerly Howard Johnson Scarborough)   |  
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Ranked #127 of 140 Hotels in Toronto
Thornbury, Canada
Top Contributor
151 reviews 151 reviews
73 hotel reviews
Reviews in 89 cities Reviews in 89 cities
184 helpful votes 184 helpful votes
“Excellent front desk staff: honest and professional”
1 of 5 stars Reviewed October 30, 2012

The hotel is undergoing major renovations and updating, which some of the rooms badly need. For the time being, I can not recommend this hotel, but I was impressed by the helpfulness and honesty of the lady at the front desk.
She was very professional.

Room Tip: In my reservation, I had requested a non-smoking room which had never accommodated pets (I am very s...
See more room tips
  • Stayed October 2012, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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208 reviews from our community

Traveler rating
    17
    31
    53
    51
    56
See reviews for
70
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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
COQUITLAM
1 review
2 of 5 stars Reviewed October 19, 2012

Update the hotel website and do charge customer for not using the rooms when it is the website errors. The website just eat my money

  • Stayed October 2012, traveled with friends
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Howard Johnson

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arnprior, Canada
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 18, 2012

So I couldn't cancel my reservation with this hotel because of an online special rate that i reserved thru their website hojo.com. The event I was attending got cancelled, and have more than 24 hours to cancel this reservation. I do realize that at the time, it does state no cancellations on the reservation, but if they really want to stick with agreements, my card was not charged immediately, as indicated at reservation time. it has been 17 days since originally booking this room, with no charges to my credit card. I even contacted them at hojo.com to question why my card has not been charged. Now there is no need for the reservation, I called customer service, they kept saying no cancellation and basically called me stupid for not understanding what they were telling me. I in turn said, why can't i cancel when i'm giving ample notice, and no transaction of funds has occurred. After being insulted, I hung up on them and called the hotel directly. I was then informed that since I was cancelling, they were going to charge my card on the spot for a room that will remain vacant for them this weekend. Not only does this not make fiscal sense for them, when they could charge more for the room, and i was informed that the hotel is fully booked and could use the room, but it makes no sense when no money has exchanged hands....long story short, I am overly angry with this chain and refuse to stay at any Howard Johnson or Wyndham owned facility-they are rude, they do not wish to help as they claim, and they are thieves. My mission is to make sure they do not screw anyone else over.

Room Tip: just don't stay here
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  • Stayed October 2012, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Knights Inn Toronto Scarborough

Address: 4694 Kingston Road, Toronto, Ontario M1E2P9, Canada (Formerly Howard Johnson Scarborough)
Phone Number:
Location: Canada > Ontario > Toronto
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #127 of 140 Hotels in Toronto
Price Range (Based on Average Rates): $
Hotel Class:1.5 star — Knights Inn Toronto Scarborough 1.5*
Number of rooms: 41
Reservation Options:
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Also Known As:
Howard Johnson Scarborough Hotel Scarborough

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